Address: | 1060 W Algonquin Rd, Lake in the Hills, IL 60156, USA |
Phone: | +1 847-458-0400 |
Site: | ediautorepair.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
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Vince Virzi
My name is Vince and I have lived in Lake in the Hills for over 20 years. In life you need to have a good plumber, good electrician and a good mechanic. EDI Auto Repair, is honest, ethical and will be truthful and show you what needs to be done on your vehicle. I brought my daughters car in for an ignition problem and they had the car for two days and was not going to charge me until they found the problem, now that is honest. I do my own brakes on my car and I did not have time to fix my issue and they showed me what I had done wrong with my brakes and why my car was shaking. He repaired the brakes and was very fair about the costs. Here is the MOST IMPORTANT PART, I had brakes pads that had a warranty, he called the place I bought the brake pads from got the new brake pads for FREE then he gives me $17.35 back for the difference on the brake pads because the warranty ones actually came to be less in cost. Now WHO DOES THAT??? Someone who is honest, ethical and wants to earn your business for LIFE. Please bring your business to these nice people, they care and will do the right thing. If you dont believe this story I will be glad to respond but all I have to say is WOW!!!
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Debra Scharf
I cant say enough great things about the folks at EDI Auto Repair. I have been in to see Pat and his staff 3 times now for my 2007 C230 and every time I have left feeling like they treated me like family. And today I left the shop feeling like Pat and his team are an absolute gift. I was told by my dealer that I would need to dish out $1400.00 for a replace/repair part. I took my car to EDI and was told that right now, there is no need to replace that part. Any other repair shop would have kept their mouth closed and took my $1400.00. Not Pat! He told me that he would not be able to sleep at night knowing he sold me something I didnt really need. Who does that in todays world of take take take? So to wrap this up, if you need anything done to your car please consider taking it to EDI auto repair in Lake in the Hills and they will treat YOU like family. Thanks to Pat, Tyler, John & Wendy. :-)
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John Betts
I wish I could add more stars. 5 is just not enough for these folks! I blew a tire right in front of their shop on my way home having just had some really involved oral surgery just an hour earlier. I was in a lot of pain and they came out to where I broke down and they changed my tire for me and brought me back to their shop to inflate the spare sufficiently. Pat and his wife could not have been more helpful and to top it off, they would not accept any payment. They figured I had a bad enough day and just wanted to help...who does that any more? If you live in the area, these folks should be your mechanics. Just really good people! Ill be sure to "pay it forward".
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Jesse Anderson
Had a great experience with these guys. I had just finished moving to the area and needed an oil change so I decided to give them a try. I also had a ABS light on they diagnosed it for me and set me up with an appointment to come back and have it looked at closer. When I returned a week later the light was off so they diagnosed again and it turns out the sensor did not need to be replaced they were very honest by letting me know that the repair was not needed at this time. I will be returning to them for all my repair needs in the future thanks guys
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Brad Richter
These reviews are mostly from when this place was Marco Automotive which was bought by EDI in Summer of 2014... My only experience with EDI was them not giving me a quote for a simple job that had already been diagnosed by the dealer over the phone. At that point I gave up on this place. My original review(5 stars) for Marco was this:Got my exhaust repaired here. Merlin wanted to charge me $600 for an entire system replacement. These guys told me that wasnt necessary and got me repaired in an hour for $80. Highly recommended.
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Ashley Meyers
Great customer service! I found a new place to take my car. Went to Merlins and they gave me the run around, but when I took my car into Marco, not only did they diagnose my car for free, and fix what Merlins did wrong for free, but they only charged half of what Merlins would charge me to get my car fixed. I would HIGHLY recommend going to Marco, no matter what you need done with your car. They offer great customer service, great prices and a comfortable waiting room.
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Jay Turner
Took my car in to get my coolant system checked. Ended up paying $50 to have the service done after negotiating down from $100 (because I felt that was really high). Had a friend call a couple days later and asked how much a pressure test was and the Shop Manager, John, said they were Free. I called back and asked for my money back and they refused. I do not recommend this business unless you like getting ripped off by dishonest people.
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Alexis Sanchez
I went in looking for a piece of tube to get fixed. The job didnt look fairly difficult. It was a tube that needed to be placed back into place. A small piece was needed i order to complete the task. They spend 1 whole day to fix a tube for a 15 minute job. I am dissatisfied with their service because not only did they wasted my time but my money. In addition my anti freeze was completely empty.
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Josh Jindrich
I have had the pleasure of dealing with Pat and John at EDI for several of my vehicles. Their prices are very reasonable and they are some of the most knowledgeable mechanics I have ever met. I had them work on my BMW, Mercedes, and Acura, and each time they exceeded my expectations by miles. They knew what was wrong and how to fix it. I would recommend them to anyone!!! Thanks guys!!
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Anonymous User
In 26+ years of driving and many repairs and service throughout the years, I never had more eager and friendly service. Fast, explained well and seemed like a very fair price for brakes w/tire rotation. In fact, going back as they were able to secure a new set of tires at a better price then anywhere else that Ill be getting (yes, muffler & brake shop doing tires!).
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John Pauwels
EDI fixed an oil leak and a misfire on my car. They gave me a ride home as a courtesy and had my car back to me the same day. The price was good and Pat and the rest of the employees were very honest. They were able to find the cause of the misfire in only a half hour and showed a good deal of experience in resolving the problem.
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mark hartmann
I made an appointment for repairs to my Mercedes. I was greeted professionally by John who explained the services I required. Pat diagnosed my problem and explained the remedy to me. He did an excellent repair and I would recommend that you come here for service.
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Anonymous User
They really hooked me up with the cost here at Marco Muffler and the job... well, you can say i am very happy and i will return. very clean and fast service.