Extra Space Storage

Address:	1001 Tollgate Rd, Elgin, IL 60123, USA
Phone:	+1 847-695-8035
Site:	extraspace.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed

Location

Photos 35

Reviews 33

Andrew Noyszewski

This will be my third time using self storage in the past 10 years, also third storage facility. First, the manager Cheryl is great. She is very professional and knows her stuff. I ended up starting with one size space and moving up to a bigger and better unit thanks to her advice after talking with her. The place is clean and the access hours are generous. Second, price is the best, period. Third, Plenty of space to drive around, unload, etc. Not crammed in tightly like some spaces. By far the best storage place Ive found and again, Cheryl is great.

Paula Piedlow

Currently started renting with them. Excellent customer service. Called and showed concern about how our move in was. Had us in their thoughts for a newly opened spot with better access than the one we had before. Gated storage. Manager lives on site which makes me feel safe with my belongings there. Was not pressured into buying their things but was asked if I needed anything just in case. I highly recommend this storage facility.

Kyle Gocal

This place is always clean!!!! I also love that they put cameras in makes me feel safe.. I also noticed the manger is always around when you need her. She is always willing to help me out great place!!!!

Victor Hernandez

Cheryl is excellent ever since shes been here everything has changed for the best. Best property manager since 2013. She provides excellent customer service and were blessed to have her here.

1megahits

Great experience, people is awesome and explains everything so clearly and honestly thank you guys for the service, definitely I would recommend this place for your extra storage needs.

paul case

This place was great to me. Cheryll Neely went above and beyond to help me when I was having issues with my unit. Give this woman a raise because she gives grade A customer service.

Sean Grigsby

After having a Hassel with public storage. Extra storage has been a relief. Cherell was a pleasure to work with. Made me feel very secure in placing my belongs in their care.

EctoMorphX Music

Great facility! I like the "off the beaten path" location, and the service and attention I recieved is second to none! Thanks for another great experience Extra Space!

James West

Cheryll is fantastic as she has taken care of all of my storage needs, great customer service. I would recommend Extra Space Storage, great rates and excellent service.

Regina A

Definitely would recommend, the prices are good, Cheryll is very helpful and its literally right off I90 only downside is its not temperature controlled

Mark Palmer

I had a great experience with Extra space. The unit was clean and dry, and the staff was very helpful. It was also the best price I could find. Mark

Scott Vandy

Nice, clean storage units and very friendly people in the office. Their prices, as far as I can see, are unbeatable

Stacy Muir

Love this facility. They are very accommodating and always willing to help. Keep up the good work Cheryl!!!!

Bruce McDaniel

Excellent customer service! Excellent communication and very very reasonable pricing with MANY locations!

rick dern

They did what the said they were going to do. No suprises. Cheryl was always there with a smile.

Dan Dyer

Greatest manager. She was very helpful and kind. Always willing to help and accommodate us.