Evanston Car Wash & Detail Center

2416 Dempster St, Evanston, IL 60202, USA

Address:	2416 Dempster St, Evanston, IL 60202, USA
Phone:	+1 847-866-6444
Site:	carwashevanston.com
Rating:	4.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM

Location

Photos 93

Reviews 29

Jaime Espinosa

WARNING! To quote the manager: "we damage a LOT of cars, and are NEVER responsible". Thats what I was told when I asked for their insurance or contact information after they damaged my car. I stopped by for a quick wash (while my wife is at a spa near by - I had my baby with me). I chose to only clean the outside (not the inside), and even opted for some extra polish for a $35! When they were done, I found that they broke the drivers seat. It was stuck too far back and I couldnt drive the car! This is what happened next: 1- Ask for the manager (a neandarthalian big guy with an absent stare). I had seen him around earlier, but now was suddenly in a "meeting". ...so I waited. 2- When the manager came out, the first thing he said, was "we get your kind all the time". ...I still dont know what to make of that. 3- He went on to boast that this soft of thing happens "all the time" and that they are "not" responsible for "anything" that happens to cars they service. 4- He refused to tell me how it happened, and even prevented another customer from helping me. 5- When it was clear that the manager was incapable of helping resolve the situation I asked for insurance information. Thats when he explained, "we damage a LOT of cars, and are NEVER responsible" After nearly an hour I got the seat to move just enough so I can drive out of there. My baby was crying and I couldnt stay there any longer. Thats when the manager comes out and tells me not to return - the dumbest thing anyone can say. So, be warned... THEY ARE NOT RESPONSIBLE FOR THE DAMAGE THEY LIKELY CAUSE.

Shreepaad Dave

This place was great! Ive been going there for 11 years, and I must say I like the new changes from the new ownership. Gentleman by the name of Heeten greeted me, and went above and beyond my expectations of a car wash (this too, not even knowing Ive been a repeat customer for so many years.) I always used to come here for a quick wash and was always satisfied, but recently got a detail here after learning their prices, and I was extremely pleased with the results. I also recommended a colleague who wanted to surprise her husband with a clean detail after fathers day and she too was ecstatic. Definitely recommend it, and the best value for the price

Bart R. Domanski

AVOID THIS PLACE !!! Very poor quality for high price. Paid 25$ for the wash , left 5$ tip and the MANAGER gave me attitude when I pointed a mud splatter from the front wheel on the passenger front door which wasnt even washed off ! He said the car is washed ! Like he totally didnt care that I asked him politely to wash it better. Turned his back on me and got inside another car !!! So disrespectful!!! My rims were not even washed off the break dust ... Interior was done so bad I have residue stains from whatever they used in the black leather ! NEVER COMING BACK !!!

Prashant Bommi

A request to owner if you want to be in business, - find a better manager and train your staff to be polite and welcoming. I have also experienced the attitude of your manager. A few kind words, from both ends, will make our day but your miserable manager is just not fit for this job. We wish you the best beyond what we pay to wash our cars at your place and you should reciprocate the same way. Its that simple.

Anonymous User

I used to be a regular customer, but not after today. During a deluxe car wash, the hood of my SUV got scratched. After rude and condescending remarks to me by the manager, he agreed to try to buff out the scratches. Then the owner stepped in and said it would cost us $150.00 to fix it. He was very nasty and made accusations to my husband, basically calling him a liar. What a sleezy crook!

Guy-Armand Affolaby

Employees are not welcoming, customer service is very poor. After the car gets washed, there is no one that would let you know about it. So you may have your car parked on the driveway with your driver side door open. Also, they do not clean the outside of the car very well, they will leave dirt spots if you dont call them out on it.

Anonymous User

Im amazed how much my $ buys at this carwash. $15 and I get vacuuming, dashboard wipe and a great wash with 3 guys drying car and taking care of what ever spots the machine might have left. I never had any problems with the service here - highly recommended.

Eugene Dunn II

Ive been going to the Evanston Car Wash for years. Prices are good & the workers are wonderful! Even though I no longer live in Evanston, when Im in the neighborhood & I need a car wash they are my first choice! Highly recommended!

Rami Gorges

ONE OF THE WORST car washes Ive been too first of all no speaks English but the cashier, I paid for the "wheel deal" my car wheels were not nearly clean most of mod and rain staines were on my still when I lift never going back

Frank Moore

This is a very good full service car wash on the North Shore. The team here does an excellent job of cleaning the interior and exterior of the car. Its a little expensive for SUV drivers, but worth the cash spent.

Sagar Shah

Love the service, the workers there are all very nice and do the job right. Never complained about the service and they are quick and precise with the job. You definately get your moneys worth!

Eligio Quezada Velazquez

First time in this car wash. Theyve did a terrible exterior wash plus overpriced. In my mind was like really. Had to wash it my self afterwards. Not coming this place again. Bad service.

Anonymous User

It is cheap. use coupon, only$8 can get both outside and interior clean. However, they did not wash with patient and care. I do not think I will go next time.

Loheswaran Gopalsamy

Poor quality car wash for high price. They didnt clean the car properly even after spotting the areas. I will not recommend this.

Waymon Mattison Jr

I get my car washed here every so often and they always do a good job. Its not a real hand car wash but its fast a pretty good.

Anonymous User

Very quick machine wash and hand dry. I was in and out in under 10 mins, but you cant beat the price. $10 for vacuum and wash!

Max Tickman

This place was super efficient! Great interior and exterior cleaning for $14.99. Very attentive to detail.

Manish Kosaraju

Great place. Free vacuum included .. No not self vaccum.. They do it. Great car wash

Priank Patel

Great value and workers always do a fantastic job on my car. Highly recommend it!