Gerber Collision & Glass

1325 Park Ave W, Highland Park, IL 60035, USA

Address:	1325 Park Ave W, Highland Park, IL 60035, USA
Phone:	+1 847-432-5353
Site:	gerbercollision.com
Rating:	4.8
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed

Location

Photos 36

Reviews 13

Jane G

The Highland Park Gerber has been my only interaction with Gerber, and if the rest of their shops are anything like this one, then they are definitely doing something right! I have had two instances of cars running into my parked car (the chances you take living in the city) The first accident was a hit and run, I took my car to gerber in HP and they could not have made a stressful situation easier. Their price was fair and the repairs were done early. Fast forward to this year, my car was hit once again by a construction vehicle. Thankfully not a hit and run this time. The construction companys insurance let me choose where I could get my car repaired. Brought my car back to Gerber HP and the experience was just as great as the first time. The receptionists may be the friendliest people I have met, that interaction alone makes it great! They had someone walk around the car with me and discuss what was wrong, and how it will be fixed. Repairs were finished a whole 5 days early. They even popped a piece of my bumper back in that was starting to come loose. My car looks amazing and I am 100% happy with their service and work!

Bob Zeev

Accidents are stressful. This company makes the process of recovery of your car as simple as it can possibly be. Just broth my car in on Monday, spent 20 min with adjuster, took some photos and paper work, during this time girls on front desk arranged rental car and I was back to my business. On Wednesday received update re. the progress and received my car back on Friday. Very simple. Reputable name, great service, life time warranty on their work. Very well established business and people are dedicated to Gerber Collision family. Vince, the mechanic-body specialist, probably was a plastic surgeon in his previous life-definitely acceded my expectations. I am absolutely happy customer. Thanks!!!

Ian Meyer

I recently hurt my car tremendously in an accident and found out my insurance wasn’t going to help cover me. I took it to my dealership and they quoted me at an insane price. Gerber was right across the way and they not only gave me a quote over the phone and thousands less, they totally sympathized with my situation and put it at the front of the line to get it fixed up asap. Once they had the car, they gave me a revised quote at even less than the one over the phone. And they even threw in some extra stuff that I couldn’t afford. These guys are awesome. They got it done fast and everyone there was great. Talk to Chris if you can- great guy. Highly recommended

Ruby Johnson

Loved this place. Went in with some apprehension because of some of the older reviews. When I got there they were super busy. To my surprise I was serviced right away. Customer service was great. They called a rental car for me and told me it would take a week to be repaired. I didnt think itwould be ready because of the extensive damage but got a call that it was ready 1 day early. They done a great job on my car. Looks like new. Told me about the warranty in case I find something later and I was good to go. Very professional office staff. Loved it!

B L

We decided not to take our cars here due to the attitudes of the staff. They lost some local business. UPDATE: We have since changed our review and feel that Gerber has taken the time to resolve our issue. At this time we have decided to take both our cars to Gerber and really appreciated them taking the time to listen to our complaint and rectify it. I would say that Matthew was very nice and we look forward now to being customers there. Mr. L.

Greg Belasco

They did a fantastic job on my car! Communication was great throughout the whole process, they never left me in the dark. Bill did an amazing job making sure everything was taken care of and answering all of my questions/addressing my concerns. Honestly, I did not think my car was going to pull through, but it turned out better than it was before! I can not recommend them enough.

Dan Bernkopf

Wow! As a 35 year veteran of quality assurance, I applaud Gerber Glass and Collision of HP. Outstanding customer service and delivery is what I received on my 2016 BMW. My car was fixed not on time but early and without any defects of flaws. Nice work!

jason nales

Originally, I had an issue with them. They had overcharged me, substantially. But, they fixed it, adjusted the amount and acted with integrity and I give them kudos for that. Now, I can recommend them without reservations.

Carlos Lynn Cervantes

Had a great experience with this auto body shop. A special thanks to Bill for all the help! I have a Lexus and they ensured the job was done to satisfaction and professionally. You can trust these guys!

Michael W

huge thanks to GEICO and Gerber Collision and glass for fixing my car, enterprise also for giving me a brand new Cadillac as a loaner! my car is great, and good quality workmanship!

Ron Kolman

Great place for most automotive. Gen Mngr. Is nicest person. Ill update when his name is for me.

Kunal Grover

Excellent service

Sanish John