Address: | 901 S Larkin Ave, Joliet, IL 60436, USA |
Phone: | +1 815-725-1028 |
Site: | gerbercollision.com |
Rating: | 3.5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed |
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Paola Ornelas
Took my car here to get my bumper replaced and painted on a monday they told me It would take 2-3 days. 3 days past havent gotten a call, I called the office myself and they told me my car was done since Tuesday. Went to go pick up my car and the bumper didnt even match the color of my car. So, they told me to bring it Monday and it will be done in 1 day. Didnt get a call on Tuesday so I called them myself again and no one answers. I called like 15 times then I gave up. Went to the shop the next day (Wednesday) they told me that their phones are down and that they apologize so I asked if my car was done and they said no, that they are barely putting it back together to come back later. If I could give this place zero stars I would. You dont realize how much you need a car until you dont have one.
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Kaylee Hemker
Extremely nice individuals work here. Amanda specifically was one of the best people Ive ever had to work with about my car. She walked me through everything that was going to happen with my car and kept me updated on it. My accident happened in March, I just never got around to writing a review. HOWEVER, I did not realize until yesterday that they put my trunk on incorrectly. On the right side, there is a large gap between my tail light and my bumper, whereas the right side has a much tighter gap. And the lip of my trunk is popping up on the right. Im not very happy about this. Enterprise guys though are pretty nice and understanding.
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Nails On Wheels
I was at the shop today and was not happy with how the receptionist ask all your information in the opening. How about letting me fill out the paperwork or ask for my drivers license with my address & so forth thats on it especially with other people in the lobby. That was very unprofessional and as I sat there, another lady comes in and the same thing, this lady must had the experience I did here today from somewhere else and gave your receptionist her drivers license after a couple questions. I went to two other body shops for 2nd & 3rd estimate and they automatically have u fill out the paperwork.
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New Kodi76
All I know is make sure when looking at your reciept or the one they send to your insurance check to see if they charged you for new parts that you didnt get I was charged hundreds for new parts but upon inspection of vehicle at pick up they kept my old parts in car but charged me for new parts
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Denise McDaniel
Did a great job on repairing my rear quarter panel. Looks brand new again!
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Daniel Grossklaus
Friendly staff, easy car rental from Enterprise and great body work.
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John Garcia
Great job !!! Very happy thanks!! VW beetle 2015
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Sebastian Perhon
Friendly, helpful & great work
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Leonard Williams
Quality workmanship,
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Timothy Hamlett
Very good service!
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Nick Raebig
Ryder truck rental
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Shaun Parker
Great work