ABRA Auto Body & Glass

18622 Brook Forest Ave, Shorewood, IL 60404, USA

Address:	18622 Brook Forest Ave, Shorewood, IL 60404, USA
Phone:	+1 815-439-8580
Site:	abraauto.com
Rating:	3.2
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed

Location

Photos 10

Reviews 10

Jessica Barnes

Dont waste your time coming here. Their website and front door both state that no appointment is necessary. So, I arrived at 9 am right when they opened. There were no customers whatever in the place, and it was totally quiet. I asked the man if he could give me an estimate on my scratched bumper. Giving an estimate only takes 10 minutes. I know this because Ive gotten other estimates in the past few days. He told me that "he is way too busy" and had "no openings whatsoever until at least noon" and "you can come back next week maybe." It is clear that this man does not care about thus business at all. I walked out. I went to Maaco and they gave me an estimate in 5 minutes flat.

C L

Quality work. Fast & Professional Service. I have had a great experience with a side repair and also a rear bumper repair at ABRA in Shorewood. ABRA can actually do the estimate and photos for State Farm, no need to go anywhere else. From when I first called in, Angelo, John, and Geri were always friendly and professionally. This time it was John who explained the process, took me outside to inspect the car with me, and took photos from all angles. They call with updates to let you know how everything is going. Perfect.

Gene Rosendale

Ive got to be their worst customer, because my biggest hobby is restoring and customizing cars. When I pick up my vehicles from ABRA and inspect their work, I know all the little tell-tale details to look for that separates the amateurs from the professionals to the perfectionists. So far, theyve done insurance repairs on 3 of my vehicles, and each time was was perfection. On top of that, their customer service attitude and constant communication on the status of the progress was great. These guys are good!

Nichel James

Well it took them three tries to get my car right after the accident but Im giving them four stars because they took care of me each time i had to return my car. They paid for a nice rental car each time and they even serviced two more subsequent incidents for a very large discount and the last one for free. One thing I can say with complete confidence is that their leadership commits 100% to customer satisfaction.

Katie W

nasty appraiser wanted to charge me 518 dollars for a radiator support panel, it was brand new out of box, just needed paint, this was my third incident with them, will never go back again, appraiser has a bad attitude and over charges,, go somewhere else, i got my part painted somewhere else for 150 dollars and looks fantastic

Nina Manzo

I got my Volkswagen CC repaired here when it was hit. The experience from time I arrived for an estimate to the time I picked up my car was amazing. They got my car done before the expected date and when I picked it up, the repair was perfect and they cleaned the complete outside of my car. Defiantly recommend this place.

Michele Owen

Highly recommend. My mother in law hit a gas pump and went in there for a quick estimate. They fix her car and buffed out the paint at no charge. They didnt have to do that and it was not expected. So grateful. Thank you Abra!

Scott Oyer

Phenomenal work and Phenomenal folks to do business with! Whether its on your dime or your insurance company you have to have your repair done by Abra!!

Reina Huerta

They do a good job to my sons car...his car is red color and we were nervous about, but every thing looks like new. Thank you.

Ben Macey

Definitely my most trusted body repair shop. Havent had issues yet.