Address: | 507 S Rand Rd, Lake Zurich, IL 60047, USA |
Phone: | +1 847-438-1844 |
Site: | lakezurichauto.com |
Rating: | 4.1 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–2PM Closed |
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Nicholas E. Buris
I saw the other reviews left here and feel confused... As far as I can tell, Remington is a small shop that offers a refreshing oasis in the business of car care. I have found them to be very "honest". Their approach to business is geared toward doing well consistently and for the long run. I would be willing to pay more for such service that gave me peace of mind that I will not be taken advantage of. And yet, the funny thing is, at Remington you end up paying less than elsewhere and you get the peace of mind on top of it. Did I mention that I also appreciate tremendously the personal demeanor of the owner (Brad), Roger and all the mechanics/technicians there? So, whats the deal with some of the negative reviews that I saw here? I must be living on a different planet from those reviewers, or Remington must have a double personality. Having said that, I hope that my assessment of Remington is a correct reading of how they truly feel about their customers and their business and it is not simply a behavior "forced" by competition reasons alone. It makes for a better quality of life...
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Brendan Daly
They pulled the old bait and switch on me. Needed a new Cat conv. Negotiated a quote and let me know it was a NEW part. Said I wouldnt need any welding, and my emission light should be working like new. I picked up my car and looked under and EVERY piece of the cat was welded. When I asked for explanation they changed their story and tried to tell me that nothing was welded. The owner put the blame back on me?? The bottom line was the part I received was not the part quoted. My check engine light is still on, and they wanted me to bring it in for another evaluation. The problem is they were supposed to do all this the first time. FIND SOMEONE ELSE. THEY ARE NOT HONEST, AND REALLY JUST DONT CARE. I would not recommend them to anyone. I have buyers remorse!
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Patrick Mcholycraptheyrock
Brought my car in after botching my own self repair. They were not incredibly cheap but they were ectremely reasonable and corrected what I did wrong. they told me what i oviusly didnt do and what I did do correct. my car is in much better shape because of them. I cant wait for the next issue to arise so that I can have them fix it. (not really, but you know what I mean). They were honest straight forward and had great manners to not belittle my failure. Tho i am sure they were shaking their heads at my attempt, i would have. all in all I will be back there with my current car and all my future cars. Thank you guys.
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Alison Rigsby
I grew up with a Dad that owned a gas/service station so Im just a little picky about auto repair. I have been totally disillusioned in the past with another Lake Zurich repair shop but then we found Remington. This is the second time weve brought one of our cars in and the second time that we had a great experience. They are knowledgeable, friendly, honest and they dont try and sell you repairs for things that arent broken. Also, their prices are amazing! Both times weve been in, the prices have been significantly lower than we expected. I would strongly recommend Remington Automotive!
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Anonymous User
We have been servicing our vehicles at Remington (and, previously, Caseys) for about 15 years and have referred friends and family to them as well. We have always been pleased with their service, and those who have followed up on our referral continue to go to Remington and have themselves referred friends. We find them to be friendly, caring, reliable, honest, and fair. They have been able to keep our cars running well to 227,000 miles, 189,000 miles, and 169,000 miles... and I think they will get to 300,000 under their care!
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Michael McCormick
I thought I had a leak in the exhaust system. I could hear it. I brought my car in to Remington. they put it on the hoist and saw two corroded linkages. They recommended simply fixing the pipes by welding in two new pieces. They could have taken advantage of me by telling me I needed an exhaust system, but they were honest and advised me to do just what was necessary. I highly recommend them.
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brad remington
99.9 % of our customers are very satisfied! We have won the daily herald readers choice award,have an A+ B.B.B. rating,need I say more?the petty comments you read here are mostly from the"Casey camp"- more proof that google reviews are useless....come and make your own decision, no other shop offers better price and service than Remington automotive!
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Jessica Tatevosian
Brought my cars here for years. Guys are friendly and Im always out pretty fast (I do always call first to get an accurate estimate on how busy they are). My cars are always treated well and issues are resolved quickly. Not to mention, the best deal in town on a semisynthetic oil change!
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Chase Weigt
Our family has been going here for years. They know our vehicles, educate us on what is happening and what needs to be done, and always charge an extremely fair price. I specifically drive here from the city because I trust them completely based on our entire history there.
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Sean W
Weve been taking our cars to Remington for ten years and they are by far the most honest mechanics to ever service our cars. Their prices are fair and they dont pressure customers to do unnecessary repairs. We would not take our cars anywhere else.
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Window Baby
I checked my truck in at around 8:30 and I got a call a few hours later for pick up. They fixed a bad repair done by Fair Muffler. Excellent work, my truck drives great! No more noise and they were also able to fit in an oil change. Highly recommend
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The Big Family
Remington always takes care of us and has a family feel. Theyre always extremely fair and knowledgeable about any problems Ive ever had. My entire family goes there and I recommend them to all my friends as well. I wouldnt take my car anywhere else.
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Daniel OMalley
I have been going to Remington Automotive for about 5 years now. Top notch service on all of the vehicles I have brought in 100% of the time. If you want it done right the first time, all of the time, this is the place for you !
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Anonymous User
How many times has my car been in this place? 4 in the last 2 months. Their price is cheap but you get what you pay for because my car has fallen apart more times taking it here then the dealership.
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Chris Dyer
I cant recommend these guys enough! I have been going there since the change over, Roger and Brad are always willing to help and they do great work for a fair price!
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John Prince
Remington just performed a muffler replacement. Job was done quickly and professionally at a competitive price. I will definitely see them again for future work.
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Anonymous User
I have had wonderful honest service from the team at Remington for our entire fleet of vehicles for over a decade. I do not willingly go anywhere else.
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Traci Frisch
Always friendly and have never had any issues here. Ive always gotten in and out pretty quickly but showing up right when they open helps.
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Ron Haaning
Remington Auto does bad work, their prices are too high and the owner, Brad Remington is a moron.