United States Postal Service

Address:	18125 Roy St, Lansing, IL 60438, USA
Phone:	+1 800-275-8777
Site:	tools.usps.com
Rating:	4.2
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–3PM Closed

Location

Photos 7

Reviews 11

Joe Huang

90% of the post offices Ive been to has had rude, slow, and indifferent employees. This location however has the nicest people and best service of any Ive been to before. Edit: My previous 5 star rating was from 3 years ago. About 15 minutes ago I saw the mail carrier walk by my store front to the mailbox. After he left I realized I had been expecting a package today. When I check the mailbox, the only thing he left was a "Sorry we missed you" post card. He clearly did not attempt to deliver the package since I saw him walk pass the front door. I now have to go pick it up at the post office tomorrow because this guy was too lazy to do his job.

Terry Brown

Ive found that if Im friendly, the staff is friendly. They can be a little slow at times, but its usually when Im in a hurry. They could use some extra help at the front during busy periods. I dont know if its their managements fault or manpower problems due to the governments budgetary constraints. Our postman is friendly even though he has a busy route. Ive only been here a year but Ive been pleased with their service.

Bobby Peyman

Very nice and helpful staff, spoke to Meeka and Kennedy (not sure I spelled their names correctly). They saved me a lot of money by preventing a scammer from getting a package I sold on eBay. I appreciate their help very much, especially during the holiday season, when shipping is the busiest and most stressful. Meeka even took the time to return my call. Refreshing to have good people who care.

Anonymous User

Ive always had good service at the post office, and I mail packages and large envelopes quite a bit. Sometimes its been busy with long lines and the workers seem stressed but never rude. Usually they are cheerful and polite. I really appreciate the locations evening and Saturday hours, it makes it much more convenient.

Katherine Toso

I have found this staff to be friendly as long as you are respectful to them. On 8-17-15 Bob was especially helpful when I had to ship international for the first time. While he should run a customer service course for the USPS, the majority of the staff here are great.

Meg Jones

Staff is friendly. Service is efficient. They sell packaging materials and have a decent selection of greeting cards. The parking can be a bit tricky the first few times there but you get used to it.

Made Business

To supervisors are rude the service is poor they dont know what there doing...they tell you anything just to get you off the phone ...really judgemental

Karen Bazant

Ive lived in Lansing and now Im in Lynwood. I will continue to use this Post Office Theyre the best Ive ever been to

Karen Kleine

Since frequenting the Lansing Post office more often, I have found the staff to be friendly and accommodating.

Angela McClure

Great service ☺️

Tina Arteaga

Good service.