Address: | 950 N Elmhurst Rd, Mt Prospect, IL 60056, USA |
Phone: | +1 847-398-3880 |
Site: | chick-fil-a.com |
Rating: | 4.5 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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PT L
I ordered online and BEFORE I got there (15 minutes after ordering), I let you know "I am here!" Your app didnt tell me where to go when I do an online order for curbside pickup. Once I got there and went through the drive thru, the nice young man told me to go to the window, with five cars in front of me. I told him that didnt make sense and that I would go to the front of the store, where I discovered your 2 spots reserved for curbside. Well, both slots were taken and there were two more cars waiting so there was nowhere to park unless I illegally parked in a handicap slot. So I drove around until there was a spot and finally parked. Elapsed time since arrival was now about ten minutes. Waited another 5 minutes or so until a nice young man came out and cheerfully said, "Sorry!" It would have been so, so much faster to just go through the drive through. Very, very frustrating.
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Rachel Wille
I love Chick Fil As food, but this location has to be the filthiest I have ever seen. Usually these places are clean and well kept up. I came here a few days ago with my husband for a quick lunch and every empty table was filthy. We finally spotted a clean table and sat down. I couldnt help but notice the table across from us was piled high with garbage from someone else. Look people are pigs and dont understand they have to clean up after themselves- I get it. However, I watched one of the employees stare at this table and then avoid it as he walked around looking at all the tables. It was probably 15 minutes before he actually gave up and cleaned it. I felt bad for him but at the same time buck up and do your job and clean off the table. There were other multiple employees standing around just chatting each other up instead of attending to the mess. Gross.
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David lee
8-14-17..6pm .Probably the most unprofessional Chick-fil-a Ive ever been in, employees all kids joking and playing around, people out of uniform in shorts going in and out of the kitchen and and joking and playing around...I placed my order at 6:15 to dine in...it was brought to my table at 6:37....all along while the unprofessional was going on...Not a Standard of Chick-fil-a....sorry but your store sucks, because of the kids who act like they work at Taco bell.....
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Charlie Tuna
Super pleasant staff, excellent sweet tea and ice cream! Has a childrens play place jungle gym inside. Had never stopped in, but was amazed at the almost waiter/waitress service we just received! I dunno the controversy things, about people boycott or whatever, but all they have is chicken. The soups are good, but their closed on Sundays. But thats original grannys cream of chicken rice day anyway.
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Chris Kim
Their service and quality of food is usually outstanding, but since the new management, I found this place to be less than typical Chick-fil-A experience. Either chicken nugget is burned or the salad is less than fresh. But over all, I love Chick-fil-A as a brand and how thoughtful they are with live flowers and childrens placemat, etc. even as a fast food restaurant.
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Waddah Reda
Wow, just wow. First time eating at chickfilA since Im from Canada and we dont have them up there. Service was amazing. Food was amazing. The place is spotless. Flowers on the tables. Employees are extremely friendly especially the young lad Fernando that checks up on customers while theyre on their tables. Good job guys. Keep it up.
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Perry Myers
Fresh and tasty. My only shock was when I asked for onions on my sandwich they said they dont have onions. What? No onions? I couldnt believe it. But the sandwich was tasty and the service was good. I ordered the spicy chicken sandwich which came out fresh juicy and Delicious.
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Michael Scala
The staff is always friendly and attentive and the chicken sandwiches have great flavor. Im not crazy about the personal beliefs of the owner of Chick-fil-A (Dan Cathy, not the franchisee of this store), but I just go there to eat fast food.
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W Stefan
Excellent customer service, cleanliness, and food, make sure to stop by if youre in the area. Very family friendly and affordable. The store manager, John, runs the best CFA in the area and has a great team of employees behind him.
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Eric Balter
Plain and simple, the Chick-Fil-A sauce is an unstoppable force. Seriously, its so good it might be able to cure cancer in the future. It makes anything here stand out above its otherwise average run of the mill product.
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Vanessa Knapp
I love chic fil a... Usually. This location is sub par. The location was not clean including the back areas that were visible. Luckily I was just traveling through so I wont be back to this location again.
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Chloe Van De Kamp
Out chicken sandwich was nothing but oil.. Let me put it this way..... McDonalds has better chicken sandwiches. Sorry, maybe it was just bad service today, but it was awful. It was just drenched in oil
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Ryan Myers
I hate the companys values so its hard to give them 5 stars, but this restaurant has incredibly good service. The staff is helpful, to the point where its almost unsettling, but thats a good thing.
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Phillip Santiago
I absolutely love Chick fil A. This location is by far the best Ive ever been to. Everyone greets you with a smile. Plus now theyre serving breakfast. Makes me want to stop there everyday
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Ivan Gontar
My order was never right, every time I order coffee, they never have it ready, always tell me that they will bring it with food, never do. Alway have to go and ask for it.
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Jakub Szczudlo
Hands down best service ever.... time in time out. Everyone is polite and helpful all the time. Ive been to many others and none compare, props to the staff at this location
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Monique Robinson
I always enjoy doing up Ubering near this area so I stopped in here alot.Kt gets crowded at times but all in all great food.It is fresh and fast. Never had a bad meal ever!
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Justin Long
Service and food are good and usually quick. The play area is why no 5 stars. Compared to other Chick-fil-A, this one could use a regular professional sanitation.
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Chynna Schneider
Very nice workers and good food. If Im near another location ill wait to come home to come here. Needs a bigger place though, sooo many people eat inside haha
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James Kasz
As a long time McDonalds customer, with a brand new mcd across the street (terrible- loud - AND LOUSEY) we came looking for an oasis of Peace. Its. Here...
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Edward K
Restaurant was clean and over staffed Which accounts for the over priced food The childrens play area was over crowded with kids without adult supervision
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Berry Cakez
Had a great experience. Friendly staff and they do make the customer happy. Im happy! Thank you Chikafila Mount Prospect! Will come back again. :)
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Anna Friesen
Our first time to a Chick-fil-A and just walking in the door we were greeted warmly! The staff here is so friendly! We will definitely be back!
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Kyle Burson
Its our to go spot when we are feeling lazy and dont want to cook. Try the salads! Staff are always friendly and it is always their pleasure...
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Amaris Almodovar
I love it , clean, super friendly, love the fact that klove was playing as we were eating!! And also that the owners are believers of Christ!
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Rohan Gandhi
Even though its crowded the place has almost no waiting. Also the people who serve are nice and prompt. Not to mention the food is good.
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Jose Martinez
Never tried or before and now I love it, definitely I will visit this place once again, the fries and the sandwich I tried were yummy.