Address: | 20951 IL-60, Mundelein, IL 60060, USA |
Phone: | +1 847-970-9681 |
Site: | napaonline.com |
Rating: | 3.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM 8–11AM |
SE
Seth Brodacz
I had two vehicles that I had work done at Ivanhoe. The first one I had Ivanhoe did the the brakes. They put new fittings in the brake lines to the master cylinder. I lost my brakes just as I got off the highway. Thank god I did not get into an accident. I open the hood and the brake fluid poured out of the new fittings that were done. The second vehicle I had a bunch of work done to it. I picked the vehicle up and the grill was missing. Ivanhoe ended up zip tieing the grill back on. They were suppose to replace all the seals. Oil leaks from each seal. The cam pulley popped off while driving. Ivanhoe has no idea what theyre doing.
KY
Kyle Brumbaugh
Excellent customer service! We reserved a truck with Budget Truck Rental to move on the weekend and showed up to pick-up the truck and there wasnt one there. After an hour with their customer service, we got nowhere. We tried the U-Haul dealership here and Jordan Maher was extremely helpful. Even though he didnt have the truck, he made a call to a close dealership, gave us a rebate, and took care of us, even though it wasnt his problem. He genuinely cared about us as customers. I cant stress enough how much of a great experience we had here. Thank you!
PR
Protech man ase
I did not appreciate the young gentleman behind the counter, he was very racist against to my race, and dealing with him was not pleasant, rude, eating while talking to me, and on his phone always...., rest of the staff was very helpful and wonderful to deal with, they helped me out with my vehicle issues. I recommend talking with someone else not the young man that works the counter, happy with the garage services, but not with the one employee though.....
ZA
Zachary Kjaer
Great shop!!! jordan was awesome with the diagnostic of my vehicle. I can honestly say i recomend every one to this shop. If you need a honest place to have your vehicle worked on this is it!
AU
August Schuller
The only place Ill take my truck. It had been to 3 mechanics prior for diagnosing, and none of them could fix it. Ivanhoe discussed and fixed the truck, cheaply, within 48 hrs. Nuff said.
MA
Matt Jones
As a retired mechanic I bring my cars here for work. Great people, great work and people that genuinely care. You will not be disappointed bringing your car here for service!
JO
Jodi Dederich
We have been bringing our cars to Ivanhoe Auto since they opened in 2000. Jim, Jordan and Brian are always friendly and helpful and we never go anywhere else!
A
Anonymous User
if u are going to rent a uhual from here, better NOT !!! these people charged me 50 dollars extra for less than 1/10th of a gallon! they suck!
FA
Fahad M
Went to Pick up my U haul rental. The person at the front desk was professional and courteous. Was a seamless rental process.
A
Anonymous User
The people at the Napa and U-Haul were some of the rudest Ive ever dealt with. Both when Ive called and stopped in.
CR
Crystal Rebholz
A spectacular experience!!! They took the stress out of dealing with uhaul.
RO
Robert meyers jr
Very helpful. Great customer service! Will definitely use again if needed.
KY
kyle slusser
Awesome shop. They always take care of my car for a good price.