Auto Doc Joliet Inc

912 W Jefferson St, Joliet, IL 60435, USA

Address:	912 W Jefferson St, Joliet, IL 60435, USA
Phone:	+1 815-744-3700
Rating:	4.8

Location

Photos 5

Reviews 10

Lesett Martinez

I took my car her a few months back for an unknown whoosing noise and vibrations in the steering wheel. They told me I needed all four new tires, after I just replaced all four tires. Took it to Pep Boys, turns out to be my wheel bearing. For the sake of it being closer I took my car here again when a spring popping noise was coming from the front tire when I turned my steering wheel, gave me an estimated price of 700 to fix the tire rods, sway bar links and get an alignment. I get the tire rods fixed and the noise is still there.. He tells me I need to fix the sway bar links before the noise will stop. I get it aligned and it isnt aligned when I leave. I call him he says I need all four new tires again, and that its best to do that before the sway bar links. I take it to Pep Boys again because my now brand new tires have exposed wires everywhere within two months. They tell me its my lower arm controls, and because theyre failing its impossible to align my vehicle. And they also tell me theres nothing wrong with my sway bar links or my wheel bearing(which was my guess considering the recent replacement.). Spent 400 with them, spent well over 2,000 on tires since the problem began, now I have to pay 700 to fix the real problem. Waste of money and waste of time!!

Stephanie Hattan

I brought my car in so I can get the knock sensor and oxygen sensor replaced (those were the codes it was showing) so I can pass emissions. They replaced the knock sensor and insisted on a smoke test to make sure they was no leaks in my system. That came up negative. They said I should be able to pass. I get 20 miles away and my check engine light goes back on. When I have the money to bring it back they go in and replace the oxygen sensor. Yay! All seems well and Im happy. Heres where it all goes wrong: I get not even two blocks away before I cannot ignore the rubbing/grinding sound that my car made as it moved. I bring it back and the owner/manager insists that they drove my car after and nothing was wrong with it. He agrees to drive it again to check it out. When he comes back he says they will take a look at it. He finds that when they put my car on their machine, it broke the strut. He then told me that even though it broke from their machine, they wont replace it because they were replacing the O2 sensor, and not anything having to do with the strut therefore its not their fault. I am, to be quite honest, upset. At least he could have offered a discount on replacing it.

Julie Overfelt

We took our Toyota 4-Runner into Thomas Toyota for a new starter. They quoted us a price and we told them to go ahead. 3 hours later they called and said it was going to be $200 more than they quoted. Their explanation was their computers were wrong. How is that my fault? I was furious. I looked on the Internet and saw great reviews for Auto Doc. I drove there and asked how much for a starter. The price they gave me was $300 less than Thomas Toyotas. We dropped off our vehicle at 5:00 in the evening and at 8:30 the following morning, they called to say it was done. Unreal! They charged me exactly what they said it would be. I will reccommend them and so happy I finally found an honest, resonable, and great place to take my vehicles to. Thank you Auto Doc!

Tim Lee

The best place to take your car for service or repair. I took my wife car there first a Lincoln MKZ and Chris said there nothing wrong with it and we looked at it together and notice there were bolts loose from a brake job that was done earlier an couple months ago and Chris tighten the bolts up and said that was the problem from the noise we were hearing. So the same day I brought my charger later in that day for repair and the techs fix it and it runs and drives great, My charger needed rock arms and bearings replaced and some other work did .The owner and technicians are very knowledgeable, considerate, and respectful, And "cost efficient". This place is great! And my auto repair shop!

Unknown Person

They repaired my truck a few times once it encounter minor problems. Prices was good and affordable, but after awhile they started to act shady on the prices and the quality of work in my opinion has declined. They wanted to charge me 300$ and keep it over the weekend to replace my headlight setting when the headlight setting itself cost 45$. I called about a emmison code and was told to bring it the next day and once I got there they acted like they didnt want to fix it and once again wanted me to leave it over the weekend. Maybe its just me but they have lost my business. Auto Medics has gain my business and they have fair prices and gets the job done in a timely fashion.

Debra Daun

My son brought his PT Cruiser here and got outstanding service. Not only was the repair less than quoted, he was told which repairs he could hold off on for a bit for budget purposes. I have a VW that I have talked to him about, but now I need to know repair vs. replace. The dealership quoted $1900 for ONE of the problems. I called these guys, mentioned that I had a dealership quote, and the guy started laughing immediately. It made me smile, he completely understood where I was coming from. I am taking it in for evaluation next week, because they are so busy this week. I know I can trust whatever he tells me, and thats a good feeling!

Ariana OK

Absolutely amazing service! On a road tip I had a backed up AC drain leaking into my passenger side, we called them and they told me to come in whenever thy could fix it. When we got there the owner got us in immediately as personably fixed the issue. It was a minor issue, the charge was only the cost of labour and he did it for free. I would 100% recommend, he was the best, honest, nicest mechanic I have ever met. Especially great as someone coming from out of town

Hafiz Hamidi

Amazing - they thorughly go through what you need and WHY you need certain services, and are very respectful of your time. 9.5/10 . Why 9.5? I took of .5 because im on a diet and theres a dollar store next door. Naturally i stopped by and got a $0.99 Arizona, which was chock full of sugar. Perhaps they should have better location.

Ashly Whitfield

Took my car for a minor air conditioning recharge. Recieved my car back with damage to the passenger side mirror. I am not happy..they are replacing, but they made it seem like I was overreacting. Me and my family have been going there for years...mechanics and owners seem to have changed!

Peter Atiemo

I am new to town and needed a shop I could trust. These reviews were reliable and help me find what I consider the best repair shop in town. The staff were friendly, honest and provided a great service at a reasonable price. Dont think Ill take my vehicle anywhere else.