Firestone Complete Auto Care

520 S Weber Rd, Romeoville, IL 60446, USA

Address:	520 S Weber Rd, Romeoville, IL 60446, USA
Phone:	+1 815-676-0854
Site:	firestonecompleteautocare.com
Rating:	4.3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 16

Reviews 25

Michael Ferrara

Avoid this place all they want is to up sell you on anything they can. I was in for a oil change and they checked my tires and said they found a screw in the tire, which I was fine with until they wanted to charge me $30.00 to fix it. I said no thanks, I will go to Discount Tire where they will fix this for free. That is exactly what I did btw. While waiting for my oil change all I heard was this guy trying to up sell everyone that came in the door. I also noticed on my receipt I paid for my old oil to be recycled, however, on the wall they have a sign that says they will take your old oil in for free. So if I change my oil myself and bring them the oil there is no charge, but if I pay them to change my oil then I have to pay for them to recycle it. Just doesnt make any sense. Not going here again.

Sue R

I went to Firestone because my AC wasnt working. After a couple hours of my vehicle being worked on (and a lot of money), they ended up just adding more freon. I left, but soon found out that the AC still wasnt working. I brought it back and they took another couple hours of looking at it and finally told me that they dont know whats wrong and I need to take it elsewhere. I took it to an auto shop and they were able to find the problem. Another issue they found though was that my AC was overcharged because it never needed the freon that Firestone added. I dont understand why the people at Firestone said that they could even fix my problem when I originally called. Obviously they only know how to change oil and tires.

Dan Hoekstra

I brought them a set of new wheels that I had purchased online to have them mounted and balanced with the existing tires on my Focus ST. I was not in a rush and told them to take their time and work with other appointments first if necessary. They still did the swap quickly and the job was done before I expected. The wheels are flawless and were installed with great care. I also appreciate that they parked my car in a section away from other vehicles to avoid any careless dings. As a car enthusiast, I would certainly recommend their services for tire/wheel installs, and they were far less expensive than the Discount Tire down the road.

David Roberts

I needed my tires replaced. I stopped here. I met George H. He was outstanding. He explained my tire options and the pricing. He was not pushy at all and I did not feel pressured. He was thourough and professional. I already scheduled my appointment for the other two tires and an oil change in two weeks. I apreciated the courtesy.

Matthew Duffy

Stopped in to ask a question about tires. The guy that was helping me was very knowledgeable and gave me some different options to think about. I wasnt expecting the level of help I actually received here. I didnt walk out with the tires I was looking for, but the experience was still over-the-top.

Best Action

Very courteous service, my appointment was at 2 PM, the technician started working on the car at 2:05 PM. Very fast and professional service. Scott (customer service) was very pleasant and answered all of my questions. Thank you all at firestorm Romeoville

Luis De La Torre

Had a grinding sound on front wheel, they lifted my van up and found the dust plate behind the disc brake was rubbing against, they fixed it and did not charge me nor pushed me to do any services on the van, very clean and organized.

Jose L. Garcia

Great customer service, specially from Tony, he is always great to email and to my dad, also treat our cars as their own, cover the seats, stealing wheel every time one of the techs drive the cars

kntbmkd

I go here often for alignment check and oil changes. Friendly staff. And as any other mechanic shop it can be price for changing parts.... but you get the warranty...

Rob Denney

Tried to sell my wife a $20 lightbulb to the license plate area. I went next door to autozone and bought a two pack for $3; took 30 seconds to change.

Marcin Dyszewski

Good prices, they dont sell u on stuff just give u information and an estimate. No pressure. In and out if u call ahead.

Juan Tornero Jr.

It took longer than I expected for my alignment but the results are immaculate. I recommend this place.

Rigo Ramirez

These wouldnt help me with my wipers, it was storming outside. Had to drive with no wipers. Assholes !

David Alicea

This is where I usually take our vehicles. Good service. The price seems ok. Free coffee if available.

Joan Rigoni

Great, reliable service without pressure to do anything more or unnecessary

Chris Major

Just avoid any of these franchise shops. Theyre full of hacks and morons