Address: | 15 E Maple Ave, Mundelein, IL 60060, USA |
Phone: | +1 847-949-1480 |
Site: | mundeleinauto.com |
Rating: | 4.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Elizabeth Tobar
Im going to be completely honest : I initially came here because I saw great reviews on this shop. Soon after I dropped my car off, I was shocked by how much I wish I hasnt even came here. If you dont want to get ripped off, dont come here. Ill tell you why. When I went in, I informed them that I had a cylinder misfire. I changed one of them myself but i knew that another had gone bad and needed to be changed. Okay, yes I knew that. They told me that they needed to diagnose my car, and that I should leave it there for a few hours (4 hours) and they would call me. I left my car there, went back home, got a call 2 hours later with a quote. They quoted me nearly $1200 to fix my breaks and $170 or so to fix my misfire coil #6. You might be wondering what went wrong? Well, I knew that a break job was simple work, so $1200 was extremely high even though my rear breaks needed a completely new breaking system. Front breaks needed pads and rotors- no big deal. Easy enough. Total work would probably take ... 2-3 hours. But they were charging me for about 6 hours worth of work. Hmmm... So, I kindly said I would pick up my car and fix the breaks myself. They were rude in response, but whatever, I just wanted my car back. I went in, they printed out a paper that told me the repairs i needed and charged me over $70. So... This is why I am so upset. When I went in, I had ready known that I had a misfire. All you need to find that out, is plugging in a computer and it will tell you. It takes less than 5 minutes. They acted like they did a huge inspection on my car, when I knew they hadnt and charged me a nice ticket price of $70 just to tell me what I had already told them. Never coming back to this place again. What a rip off. Please save yourself some time and money and go to a place where you wont be charged up the yang for such a simple thing as telling you what you need done. I went to another shop, where i should have gone in the first place, and paid less than $500 for everything that Mundelien quotes me over $2200 for. Good luck.
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Dan Ammentorp
Finally, I found an auto repair shop that I can trust! These guys are great. They’re knowledgeable, honest, and always quote a fair price for repairs; so much cheaper than the dealerships. Also I love the fact that they never give you the high pressure pitch by trying to tell you that “your car isn’t safe to drive unless you do the repairs immediately.” I’ve heard that line so many times from other repair shops and have probably done so many unnecessary repairs because of it. I’ll never take my cars anywhere else for service.
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Bob Kretschmar
Dropped my daughters 2002 Infinity for a quote, They called me and said they couldnt give me a quote until they replaced the hood struts that hold the hood open. It is a safety issue for their mechanics. I went a block away and they said they are professionals and have tools for that. Then I went to a oil change place and they had a rod to hold the hood open. They just did a brake job on my wifes car for over $1300 5 days before and lost a customer. If they dont have a simple rod to hold a hood open, they must lack tools.
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Tanisha Geiman
I absolutely love this place and these guys. I took my car to many other shops and wasted hundreds of dollars for them to fix nothing. I took my car to Mundelein Automotive and the guy took my car for a spin and he instantly came back and told me exactly what the problem was and had my car fixed an hour later and changed my oil before I could ask. There is such passion in that place for what they do. ABSOLUTELY GREAT GUYS WITH GREAT SERVICE. I am definitely one happy camper and will use them as my go-to shop.
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Gary Johnson
We have been taking our cars to Rob and his guys for many years. They have always been spot on with their troubleshooting and have always done quality professional repairs. Its nice to be able to take your car for basic maintenance or complicated repairs to a local shop that has been in the same location for over three decades. Thanks to their efforts I was able to pass emissions today and I avoided very costly repairs. Thanks guys Im sure we will see you soon.
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Anne Holubetz
A few years ago I was trying to break up with my dealership because I felt like I was being ripped off. I heard about Mundelein Automotive from a good friend & co-worker & gave them a try. I havent gone anywhere else since. They do all my maintenance & have seen me thru a few minor repairs. They can always accommodate my appointments & the staff is wonderful. I also great appreciate that they make a point to explain the repairs needed.
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Andy Fuller
These guys are great. Rob, the owner, is a great guy and everyone is very honest. I went in for an oil change and Rob pointed out that my battery was in bad shape. They werent pushy and they didnt try to get me to spend my money by trying to scare me like some other auto repair shops have been known to do. I want to keep my car for a long time, so I got the new battery. Mundelein Auto is a trustworthy shop!
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skeesmiller
Ive been taking our familys 5 vehicles to Mundelein Auto for many years and have always been satisfied with a prompt diagnosis, speedy repair time (almost always the same day), and reasonable prices. They have a convenient key drop off box so you can leave your vehicle the night before service. You can also pick your vehicle up after closing upon request.
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Terry Wood
I have to say the service team at Mundelein Auto friendly and above all knowledgeable ,fair, honest ,I have had all my vehicles serviced there foreign and domestic (Honda VW Ford Plymouth) and will continue to use Mundelein Automotive . ( EXCEPTIONAL SERVICE) keep up the GOOD WORK.
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Michael Goldberg
I cannot recommend Mundelein automotive enough. The crew is very honest and efficient. They never try to up-sell me and they do not apply sales tactics that other shops use. I trust them with my car and I trust their expertise.
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Nicholas Mandas
My dad has been coming here for over 25 years and now its the only place I take my car even after moving out of town. Rob and his guys are fast and accurate and will make your care safe and sound before you leave.
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Nathan Raders
Rob and his staff at Mundelein Automotive are great. They really care about their customers. They will give you a fair price and not try to sell you on something you dont need. Great job guys!
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Anthony Christie
Been going here for 20+ years. Always professional and fair with great quality work. They have been around since the 70s and their is a reason why!
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Bassam Shammo
I would absolutely recommend Mundelein Automotive to all of my clients and family. They provided a great auto service and good follow up.
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Ray Mullen
Rob and his team have been our go to mechanics for many, many years.