Bypass Auto Body
| Address: | 2300 E Clear Lake Ave, Springfield, IL 62703, USA |
| Phone: | +1 217-544-1965 |
| Site: | bypassautobody.com |
| Rating: | 2.8 |
| Working: | 7:30AM–5PM 7:30AM–5PM 8:30AM–5PM 8:30AM–5PM 7:30AM–4PM Closed Closed |
Location
Photos 63
Reviews 7
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Ross Faley
On 7/14/16, I ran out of gas on I44 at mile marker 116. I called Geico roadside assistance and they found Bypass Autobody. They showed up in about 45 minutes, which is quick and the reason I give them 2 stars instead of one. Geico tells me there wont be any out of pocket expenses, and they cover up to 5 gallons of gas. I run out of gas regularly (I can make it to the next one) so I know the drill. A nice new flatbed truck arrives driven by a man and his assistant who looks like Dog the Bounty Hunters wife. She says there will be a $5 charge for the actual gasoline. Red flag. I decide to ignore it and wait until its in the tank to dispute this. My car has a capless fuel system which requires a special funnel for these situations. I installed this funnel before the truck arrived. The driver removes the funnel and starts pouring the gas, slopping it on the ground in the process, which he blames on the tank its self. I said "youre supposed o use the funnel for this." He wasnt interested. After getting the car started, the woman mentions the $5 charge again, so I ask "whats this all about? Geico said they cover everything." They both tell me that they dont cover the actual gas and that I owe them $5, cash only. I offer them my last $2. They tell me that they will follow me to the next gas station and that I can use the ATM there. If I had $5, I wouldve tipped it to them, now theyre not getting anything. On the way to the gas station, I call Geico to ask if this $5 cash only fee is legit even though i already know the answer. They put me on hold while they call the shop. When get to the gas station, the driver pulls up and tells me they are all set. Guess theyre gonna have to buy their own lunch. I recommend you "bypass" this establishment.
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latrice dyess
8/3/2016 My daughters car stopped on w. Jefferson the police pull up to assist. I arrived and we still couldnt get it started. I attempted to call my normal tow guy at Diamond Towing with no answer. I called a few more with no answer. So I asked the officer if they knew of any I could call. They had dispatch call and Bypass showed up. I was told it would be $75 because the police assisted with the call instead of the $40. I told the driver to drop it back down, Ill call someone else. He said he would tow it and have the boss call me because there was no paperwork. Needless to say the car ended up at their tow yard. They wanted $75 plus another tow fee to take it where it was suppose to go in the first. I will never ever use them a rip off period.
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Melissa Bishop
This place doesnt even deserve one star. They are a joke. Their drivers tell you one thing and then when you get there they want money.. The owners talk to you like your dirt. They are very money hungry. They act all nice to u and then when your trying to tell then whats going on nothing is on them. I will never have my car there again. These people are disrespectful and they think they can talk to people any o way they want. They need to be shut down for good. They are lucky to have anyone go there for any kind of business. They need to get their crap together or hire people that knows what their policies are. They didnt even try to fix my issue they just wanted more money.........JOKES that is all these people are.
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Tonya Bowsher
Customer service is top notch at By Pass. Ive taken my car there for over 5 years and each time have had nothing but quality service at the best price. They make sure the job is done right the first time!
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Deb Woodford
Tried to pick up our car at 445 and they were closed already despite the fact their website says they are open until 5. Update your website! Not professional and poor customer service.
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Michelle Harris
I have had Bypass fix several of my vehicles! Always 100% happy with their work and customer service!!
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Tom Edwards
The most honest place in the midwest for your automobile repairs.
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