Address: | 955 Erica Ln, Yorkville, IL 60560, USA |
Phone: | +1 630-553-4927 |
Site: | ulta.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Elizabeth Lauren
I was a loyal shopper here, but recently came here with my mom on her bday to get makeup done. We came on time for our appointment, and waited..... after 45 minutes and no acknowledgement from the sales associate, we left and went to a competitor. I called and the manager offered 20% off the next service, which I felt was a bit weak. But a few weeks later I came in wanting to use my 20% off and figured Id give them one more try.... A different manager was working that day.. she gave me attitude the whole time and made me feel quite uncomfortable. I politely asked about the 20% off and if I could use that and if she could ask her co-worker about it but the way she responded had me straight back to the competitor and I wont be back. Store itself is great but get some friendly staff and keep your appointments!
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Heidi Roudebush
Loved my hair the first time I got it done at their Salon. Then my next appointment they called and canceled the day of and couldnt get me in till one week later, which was very disappointing. At least the Oswego location helped me out and got me in last minute.
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mike isadore
Great Service way better then others that I have been too. Walked in and every person made sure that I was pointed in the right direction and not walking around lost.
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Matt Litchfield
This is a very helpful store. Especially being a man and shopping for my wife and daughter. Mikiala was extremely helpful and friendly!
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Jane Morrison
Have a backup plan. Kiss your $200 and your idea for what you wanted for your hair goodbye.