Jeanne Walters Real Estate

107 E 6th St, Bloomington, IN 47408, USA

Address:	107 E 6th St, Bloomington, IN 47408, USA
Phone:	+1 812-331-8951
Site:	jeannewalters.com
Rating:	2.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 2

Reviews 12

Damian Fetscher

I would rather rent a box on the street than deal with the idiotic excuse for a staff that they employ at Jeanne Walters. They were rude from the beginning. They are impossible to get a hold of. When my ceiling fell apart due to water damage in June, I immediately reported it. Contact with me was completely avoided and I even made frequent trips in person to no avail. With promises of discussing the damages -- that were caused by weather that somehow we were responsible for -- I was simply charged $860.00 instead of the discussion I was promised. In fact, I will never forget my conversation with their representative, Kelly. After I informed her that the tiles fell, she called me two weeks later to tell me it was caused by tenants punching holes in the ceiling. I have not, nor have I ever, had the desire to punch my ceiling. When I told her this, she was adamant to the fact that it was in fact tenant damage. I told her she was wrong when she said, "Just try to prove me wrong." Taken aback by the pure abrasiveness of the phone call, I was confident that I would prove her wrong; I have pictures of the undamaged tiles. Getting them to do anything is harder than pulling teeth. During a tornado last year, the shutters to my living room were ripped off and blown into the yard. When I reported this, they immediately asked why I did the damage. As if I had the strength or desire to remove my shutter and throw it in my front yard. Anything and everything reported was tenant damage. Do you want your security deposit back? Good luck. Document everything. I mean everything. Down to the tiniest details: such as prior tenants putting small holes in rooms. I was charged $160 for patching a hole in the wall from the previous tenants poster. Of course I did not notice or think to complain about a small hole in the wall. But you better believe these con artists will.

Grant Joseph

Lived in a house where they were our property managers. They stopped fixing anything. To the point that my septic was showing signs that it was about to overflow. We called them and texted, e-mailed and spoke in person. Not once did they send anyone out. Finally my septic overflowed, filling my basement with waste. When we moved in the previous tenant had left a ton of trash and belongings in the garage and both out buildings. When we moved out we got charged for said belongings even though we have proof on the move in inspection that these things were there. When we moved out we hired a maid service and paid a substantial fee for them to deep clean so that the house was spotless. We were charged for THEIR maid service to come in because "ours didnt do a good enough job". While moving out we had a house full of boxes. We were informed that "the house is disgusting and we need to fix it". We were moving, there are boxes everywhere because we were packing. There was nothing to fix. When we contested the whole thing they informed us "they could charge us more, theyre being nice." NO YOU WERENT you charged for services that id already paid for while not taking care of things the whole time that were your responsibility. Terrible employees with horrible attitudes. Ill never use this company for anything. As previous reviews have stated, KELLY is a horrible waste of flesh that will blame everything on you. Including having you pay for curtains that you put up yourself because the house didnt come with them. She is a vicious witch with a black heart of pure evil. I have never despised anyone more in my life.

Bob Dillon

I usually don’t take the time to leave feedback about my experiences with companies, mostly because I generally don’t place a great deal of stock in the feedback left by others. All too often, only the very picky, negative people or perhaps those with ulterior motives take the time to write. However, sometimes one must simply give credit where credit is due. Let’s face it guys, moving kind of sucks…. It’s hard work, stressful, and drains us both mentally as well as physically, and very rarely happens without a hitch. I must say that the staff at Jeanne Walters Real Estate (Jackie, Aaron and Avery) made my recent move as pleasant as humanly possible. Short of carrying the other end of my ridiculously heavy furniture, or my endless stream of junk boxes, they were there for me every step of the way. They were helpful, timely, fair, respectful, and PLEASANT. They made me feel great about my decision to do business with them and I look forward to living in a residence that they manage. Thanks guys.

Jonathan Postweiler

If I could give them 0 stars I would. Less than pleased with there service. We had the deposit down but they purposely delayed the signing process for our lease because they had an interested buyer. They never alerted us until the sale of the house was well underway. What they did was wrong and bad business. I would never use them again or go through them for any reason. I would definitely not recommend them to anyone.

Jasmine Burns

Great local company to rent from; no absent landlord and clean property upon move-in. Very responsive to requests for maintenance, and everyone in the office is always friendly and helpful (Jackie in particular!). I had to move out of state for a new job in the middle of my lease and they took over showing the house and found me a subletter within a few months.

Sheryl Mitchell

VERY unprofessional and rude! Not only did they waste my time, and basically give me the "run around", they kept changing the things they said to me, on things like pet fees and so forth. I never knew who or what to believe. If you end up renting or buying from this company, GET EVERYTHING ON PAPER!

Michael Gregory

The house my family rented from Jeanne Walters Real Estate was a mess when we moved in, however we took time to clean it up and made sure to clean it well when we moved out. There were no issues or damages when we left, however they sent me a check for $147 out of a $1450 deposit.

Mandi Priest

Jeanne Walters is a terrific company to work with. As a contractor, they actually care about my small business, treat me and my staff with the utmost respect, and are very timely in handling payments. They truly care about their clients and providing excellent service.

Zach Richey

Worst management company in town. If your stuff breaks it literally takes 4 months to fix. I would rent with the Villas again before renting with these fools.

Mellisa Sistare

These people are crooks. Even if you see a great deal on a rental, run away. They took $1500 security deposit, overcharged at every turn. Run Away!

Tyler Henke

Friendly and responsive. Havent always had great experiences with local property managers, but highly recommend Avery and the Jeanne Walters team.

Lucas Lim

Friendly staff - Avery is awesome