Address: | 2002 E Southport Rd, Indianapolis, IN 46227, USA |
Phone: | +1 317-783-5260 |
Site: | fredastaire.com |
Rating: | 3.7 |
Working: | 2–10PM 2–10PM 2–10PM 2–10PM 2–10PM 9AM–4PM Closed |
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Kristin Jones
Reading the negative reviews, was like reading my own experience for the past year. The instructors are amazing, talented, and absolutely wonderful; however the owner will say anything you want to hear when he is trying to convince you to sign up. Now, be warned, he will change everything he said in that initial meeting, he will confuse you, he will lie, and he will manipulate the situations. You will feel like that person that you had the initial meeting with is NOT the same person you are dealing with on a weekly basis. He is completely unprofessional. I have heard him numerous times discussing late payment with customers in the foyer in front of other customers. He has done it to me, when I was only a few days late. When asking him questions regarding new stipulations that he is instilling on your program, he can not answer the questions with a straight answer, he talks in circles hoping to confuse you. The program I signed up for was certainly not the same program at the end. He never told me that every time he "tests" a student-that is a lesson. There is no handbook or guideline book for you to see the program information in black and white. His rules change for the people or the circumstance at the time. My daughter absolutely adored her teacher, I am convinced he is one of the best but I could not continue to throw money at Mark like it was candy. I informed him in the very beginning my daughter was only interested in lessons-NOTHING else. That did not matter to him, he pressured and badgered my daughter constantly about additional things. Now, she is only 16 years old and frankly, does not make any financial decisions in our family. Yet, he continued the pressure on her. I could not be any unhappier with the management or the owner of the facility. He is everything (and more!) that these negative reviews state. He is fake and will convince you of whatever it is that you want to hear. When he wanted my money-he acted like my daughter was the best and most graceful dance he had ever come across, when I told him we were done with lessons, he didnt have the common decency to tell my daughter (as he walked right by her!!!) good-bye and thank her for the year we spent there. I am very anxious to show my daughter that other dance studios are not run that way. It is very sad that he preys on people and their finances.
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Lisa Davis
Are these people for real?! It is hard to believe that the negative reviews are about the same school! My opinions and experiences are more in line with Jennys. I am glad she pointed out the obvious, that money is exchanged for services because it is a business. The owner has been completely professional in every interaction Ive had in the 3+ years Ive been taking lessons. He seems to be a very busy man, but ALWAYS makes himself available to talk with me and has been very fair. Although I personally cannot afford all the programs available, I appreciate being invited to participate and being offered the option. I do not take this as pressure?? Sometimes things are very busy in the school, but I cannot imagine anyone of the staff being cross or rude. That has not been my experience at all!! The owner and the other teachers are encouraging and fun. I enjoy all of the professionals and the overall atmosphere of the school very much. I recommend this studio to everyone who has an interest in learning to ballroom dance. I love it there and I would hope all studios are as organized and professional and fun! I say great leadership and great operation!
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Anonymous User
I would completely agree with Ryan. The teachers are great, but the owner is horrible to work with. He can give a great sales pitch but has trouble filling his end of a deal. After paying for a program, he made it nearly impossible for us to use it by spontaneously implementing all of these "rules" and stipulations. I would make absolutely sure that what ever he promises you is written down, contracted, and signed by all parties. Because this has happened to three different families, I would recommend doing lots of shopping before deciding this is who you want to give your money to.
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Glenn Graber
Dawn and I were working on my fall showcase tonight in which I am learning a new dance that I have not done before. I appreciate her patience with me when I struggle to get the steps right. Dawn and all the staff are like a second family to me.
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Anonymous User
The teachers at this studio were great. The facility was amazing. The owner was who turned me off and made me head to a different studio. He was a jerk and on multiple occasions I saw him disrespect his staff.
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Bethany Hagerhorst
Really enjoying our dance lessons. Everyone at the studio is welcoming. They really make you feel part of the group. With each lesson we are becoming better and better. Matt is the best instructor ever.
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Amy Amos
Was a blast! Teachers were all fun and funny. Made dancing easy. We thought it would be really hard, but we learned a lot quicker than we expected to. Everyone was friendly and helpful.
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Anonymous User
Great staff and a beautiful facility thats easy to get to/great location. They truly want to help you learn how to dance and have a good, fun time. Million dollar customer service.
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Anonymous User
Arrogant owner, negative attitude, not a good experience.