Jerry A. Bryant & Sons Plumbing

Reviews 8

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Anonymous User

Jerry was a Godsend for the plumbing problem I was having in the master bathroom. I wish I could advertise for him; he did such great work at a great price. Living in Henryville (with very hard water) he also showed me the rate at which my pipes were getting build up over the past 6 years, since the house was built. I asked him about a water softener, but he did not try to sell me on one. He only wanted me to see how hard the water was in this area and how it gradually affects the pipes in my home. I knew when I moved here a couple years ago that the water was harder here than in most areas, and a friend at work had recommended looking into a water softener like he had in his home. But the point was Jerry did not even try to sell me on the idea. He only wanted me to be educated about how my pipes were doing. The point is that Jerry is more about education and taking care of your immediate needs than selling you something you either dont need right now or something you dont need to be hasty about doing.

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Juniper Willow

Jerry came out on a day when it was exceptionally cold and other plumbers were backed up and said they couldnt come out that same day. He came out in the evening at a time he could have charged after hour rates. We normally had been using Roto Rooter for our plumbing services but with this particular plumbing emergency, they said they couldnt come out until the next day. Jerry came out that evening and also beat the Roto Rooter price we had been charged.I felt he was trustworthy, knowledgeable, and actually cared about his work and doing a excellent job. We also appreciated how he explained to us why how drain sometimes doesnt work properly and how much it would be to fix it. This is something Roto Rooter said would cost over 1,000 and the estimate given my Jerry was substantially lower and more reasonable. He also noticed that one of our toilets had a weak flush and he told us why and gave us a great estimate in repairing the issue.We will be using the Jerry Bryant & Sons service again.

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Chris Priddy

I have a basement bathroom that had professional plumbing ran for the toilet and sink. My father and I set the toilet and my grandmother had a heart attack so we couldnt actually finish it, but I needed it done right away because someone had moved into the basement. I called Jerry, I assume thats who picked up, and he blew me off fairly quickly saying he wouldnt get involved in anything someone else had already started. All I wanted was for him to hook up the sink to the existing lines already set in the wall and ready to go. He was very adamant about not getting involved and quickly brushed me off, wouldnt even come look at it or do an assessment/quote, just said good luck and hung up! I have no premise to base a critique involving his actual work, but it would appear he just takes what he feels like, or maybe whats "simple". Though I could likely watch a YouTube video then over the course of a day set the sink and hook it up myself, if I didnt have a relative in the hospital.

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Sally Carpenter

My husband and I came back from a trip late on a Sunday night only to find that our water heater and pipes were making strange and scary noises. I called Mr. Bryant the next day and he came straight over that night to take a look. (it was even after normal work hours!!!). He is incredibly knowledgable and experienced and will tell you exactly what is going on without tricks or gimmicks. He has the heart of a servant and proved to be a leading example as a professional plumber. He went above and beyond to help us fix our problems and we couldnt have done it without him. He even helped us find a fantastic electrician, Johnny Link, for some of our electrical issues!! This company is a true blessing and their prices are VERY reasonable. There arent enough good things to say, they have my business any day of the week. Thanks Mr. Bryant!

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Andrew Klem

I wish that I had gone with a different company. When I spoke with Jerry on the phone, he was friendly, and he agreed to come to my house within the next hour although I didnt have a plumbing emergency. He showed up about 2 hours later, and neglected to mention that 30 minutes later he would be entering his "After Hours" rates. He has a brute force/better-living-through-Chemistry mindset that caused him to destroy 3 of my towels and permanently "borrow" a t-shirt when his assistant filled my house with sulphur gas and spilled some acid on himself. He did not fix the problem that I hired him to fix, and he charged me $300. I would ask him to come back and fix it, but I would rather hire someone else than have him do any more work at my house. I would not recommend this guy to anyone. I certainly will not be hiring him again.

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Anonymous User

Called this afternoon to have my garbage disposal installed. When the associate answered the phone he was very distracted and I had to repeat myself several times because he was involved in another conversation. Once I finally had his attention he told me that I probably would need to get an electrician to do rewiring considering it was a new job. His delivery was very off-putting and I decided to get off the phone due to the fact that I felt like I was not being heard. When I called another local company in Jeffersonville they were able to set me up right away with no questions asked. I told them the concerns that Bryant brought up and they said that the rep would be able to assess the situation on site. Seems like I had to be a garbage disposal expert in order to receive any response from Bryant.

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Tim Adams

My mother in law had a leak in her basement that was close to the water meter, had the water company come out and they said it was not their problem and to call a plumber. Called Jerry who came out and assessed it was a water company responsibility. My mother in law felt stuck in the middle with no solution. Jerry physically drove to the water company to discuss and gain their agreement then came back to the house to meet the water company service guy there to explain and show them in detail. The leak was fixed free by the water company. Jerry billed at a very reasonable rate for all his time and the water company rep is now working to get my mother in law reimbursed.

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Anonymous User

Jerry and his son were great. My hot water heater sprung a leak and flooded the kitchen and the hallway. I received prompt service and a new hot water heater-same day. They arrived an hour after I called. I was treated with respect and given a very fair deal. With some folks you cant tell if you are getting a fair shake or if your bill is getting padded. I had absolutely none of those concerns with these gentlemen. This is a local, family-owned busines and they have my full support. I will call them with all of my future plumbing needs. If you want fast, friendly, trustworthy service then Bryant & Sons Plumbing is the place to call.

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