Plumb Xpress Plumbing & Drain, LLC

3250 Heritage Dr, Kennesaw, GA 30144, USA

Address:	3250 Heritage Dr, Kennesaw, GA 30144, USA
Phone:	+1 770-421-3278
Site:	911yourplumber.com
Rating:	4.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 8

Reviews 15

Abraham W.

I noticed a spot on the garage ceiling growing and bulging this year. I knew their was a leak because it was immediately below the shower of the master bedroom. I called Xpress Plumbing because they were the first ones able to come out. Thankfully, they kept me abreast of everything they found and the price for fixing everything was less then what I had expected. If you call the big franchise plumbers they would be twice as expensive. But, long story short, they ordered a brass drain, placed a piece of 4x4 wood under the floor of the drain and the problem has not come back for more than a month. Also, with Xpress Plumbings 6 month warranty I know they will be back to fix any issues if the need arises (but I think I wont have too). If you want fast and courteous service with updates and explanations and up front costs (with no hidden charges) then try out Express Plumbing, you might be pleasantly surprised.

Myles McDevitt

Don’t expect them to keep appointments, answer phone calls, or return voicemails. My hot water heater went out. I called early yesterday morning and he said he had availability for either later that afternoon or between 8-10 today, so I made an appointment for between 8-10 today not being sure if I could make the appointment that day. Soon after making this appointment I realized I could be home later that day, so I called to reschedule. There was no answer, so I left a voicemail requesting a reschedule. I never heard back. No biggie, I’ll just wait until the morning for him to come out. The day of my appointment, I don’t hear a word out of him and nobody shows up. I call 3-4 times and leave a voicemail and never heard back. Still haven’t heard back. Very unprofessional.

Coolkel Cat

Plumb xpress installed a hot water heater at our rental house 2 years ago. We are selling the house and it wont pass inspection because they didnt install the hot water heater to code. I called and spoke to Donnie who said he would fix it but after our initial conversation, he would not return numerous phone calls over a period of 4 days. Our closing will be delayed because he didnt have the courtesy to just say he wouldnt fix it but rather ignored our phone calls. After calling other plumbers in the area we found out they have had similar calls regarding Donnie and they have had to fix issues from this company for other customers. DO NOT USE THIS COMPANY ...they will not install to code and will not make the correction afterwards.

Jessica DeMarco

I was so pleased with their service, I came straight back to work and am writing this review! We woke up to a leak in our thermal expansion tank this morning. My husband was too busy at work to meet them and I had just started a new job! We explained this to Adam and he was very willing to work with us, since I could not commit to the normal 2 hour time frame. They were there when they said they would be (actually earlier!) and was able to replace our expansion tank in a very short amount of time...getting me back to work within an hour. They were very knowledgeable and respectful, and I would definitely give them my business again...but hopefully I will not have too. Best, A very happy customer!

melissa herrin

I had another emergency plumbing issue come up during the cold winter storm - my pipes froze and burst. I used Plumb Xpress Plumbing once before so I didnt hesitate to call them again. They had a service tech here within 60 minutes to shut my water off. They were able to diagnose my problem and make the repairs and get my family and I running water that night. They also went over our plumbing system and explained to me how to shut water off to house and outside spicketts. Thank you for once again being there fast for our family and getting our problem taken care of so quickly.

Kathleen Campbell

Rick with Plumb Xpress is a very knowledgeable and helpful guy. I manage a property where we had an emergency with the lift station one day and he was able to respond to the situation right away (unlike a lot of plumbing companies that can take more than 24 hours to respond). He kept us updated throughout the process of getting the problem fixed and kept his attention on the matter over the course of a few days to make sure everything was repaired fully. I would definitely do business with Plumb Xpress again!

Keith Weir

had service man come out & he only cleared the the front part or the line and left. stopped up 2 days later called and asked if he cleared the entire line. tenant told me he was less than two minutes with snake in line. when I called service tec said he would do again for $200 cash. Called another plumber & ran snake down the entire line which was clogged with the grease from the frist jam. he did a lousy job considering that it is less than 50 ft of pipe to clear if he did the job correctly.

Austin Williams

Had a leak coming from upstairs bathroom. Called and Donnie said he bet it was the tub drain that was the problem. He arrived when he said he would and fixed the problem. The price he said over the phone is what he charged even after he had to work on the tub spout also. I would recommend Plumb Xprees. If I have another problem this is who I will call. Jim Williams

R P

We have been using Plumb Xpress for several years at several of our locations. Weve had pipes leak, valves needing replacement, water heaters installed. In all they have been quick to respond and very competent commercial plumbers. I have been very satisfied with their work and their pricing is reasonable. I would recommend them to friends and family.

shelley. betz betz

I had a leaking pipe under my driveway and the owner came out at 8:30pm to give me my options. They are reasonably priced and the crew is polite and efficient. I have hired them to do my basement plumbing as well. I would highly recommend Plumb Xpress to my friends and family.

Steve LoRusso

Had a backup in our main line. Jay came right out, knew exactly what to do and knocked it out in no time. I highly recommend them for all your plumbing needs. Very good group of technicians that Donnie has put together.

Jeremy Shelton

As a mold inspector I often come across clients who need extensive plumbing repairs and I do not hesitate to recommend Plumb Xpress. Their technicians are well trained, courteous, and arrive on time.

Dalal WileyDalalW

Donnie and team did excellent work and completed the job quickly and efficiently- and the cost was reasonable. They are now our top pick for any future plumbing needs.

Mason Valk

Spoke with Kristin at 8:30, there was a tech at my house in Kennesaw at 9:15, and I was work by 11. Thanks! Would certainly reccommend

Dee P.

Great service. They really look out for the customer by doing all they can to save you time and money.