Address: | 1948 Lanier Dr, Madison, IN 47250, USA |
Phone: | +1 812-265-3137 |
Rating: | 4.2 |
MA
Madison Sevier, Author
I wish I could give this review with "0 stars". I went to this salon on Monday, May 19, 2014 at 2:30 pm. I brought a photograph and said I wanted my hair like the photograph. I said I wanted all of my old hair color (brassy/dull) gone. I hadnt been to a salon in over a year and needed my hair to be done right because I have an upcoming author/reader event. Instead of doing what was necessary to achieve the "look" in the photograph, the "stylist" chose her own path. Im left with my old hair color/roots and ridiculous streaks that she added! My hair looks like a wild badger attacked it with markers. I paid a lot for a mess! When I told them I wasnt happy, they refused to work with me to rectify the situation. They didnt offer to fix it. UNLESS I paid again. Apparently they do not understand how business works. When a customer is unhappy--you try your best to make them happy. You do not tell them you "wouldve had to bleach the entire head and then add the desired color and charge 190 bucks. The way it was done saved money and time" -----when it is clearly a dark all over and add BLONDE afterwards. Easy and NOT time consuming at all. I paid 100 for this mess and another 20 for my daughter to get her hair "layered". My daughters hair had a FEW wispy, face-framing layers in front and the back was trimmed. She didnt even get a salon experience! Her hair looked exactly like it did when we walked in! I have "before", "during"and "after"pics of my hair. I also have the photo of what I asked for. If youd like to see proof of what a horrible job they did--message me. I will gladly show you. The job wasnt that difficult. I suggest you go somewhere else if youre looking for service done the way you ask. Because if these people mess up your hair---youre out of luck! And out of money. Youll be paying someone else to fix their mess! Thank you for nothing Fashion NFlair. You can read this review over and over again. Ill be submitting it and the photos to the BBB and everywhere else online.
A
Anonymous User
I love Fashion N Flair! Great bunch of ladies that work there! Theresa is an amazing stylist! I had a color and trim and am very satisfied! I will certainly be a return customer!
KE
Kelly Mattern
Just went there today. My stylist did a great job. Love the colors she put in my hair. The esthetician is awesome also. I would recommend highly and definetly will go back.
RE
Rebecca Baker
Christine is an awesome stylist!