Kids First
| Address: | 2780 Charlestown Rd, New Albany, IN 47150, USA |
| Phone: | +1 812-944-7777 |
| Rating: | 2.7 |
Location
Photos 1
Reviews 6
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Tyler Reas
Contrary to their name, this daycare did not put my sons needs first. Since my son was first enrolled we have had issues with them sending my son home in diapers that were SOAKED IN URINE! as if they hadnt changed him all day. we have documentation of this issue (via facebook messages with his teacher). this issue continued to happen at least once a week . I tried to be understanding as im sure it is a difficult job to take care of 10 or more toddlers at one time, and didnt make a big deal of it...... yesterday on 11/3/16 they sent my son home WITHOUT A DIAPER ON AT ALL!!! I was furious when i realized this, however i remained calm and tried to gather my thoughts... The next morning when i dropped my son off i spoke with his teacher and made it very clear that i thought was absolutely unacceptable. she proceeded to tell me her side of the story to JUSTIFY WHY MY SON WAS SENT HOME WITHOUT A DIAPER..... again i tried to be understanding and even said "thank you" multiple times although I was furious. I also brought them over 80 diapers for my son to ensure this wouldnt happen again even though they already had at least 30 diapers in is cubbie that we had provided. after i left about an hour and a half later the daycare director Ms. Burks gave me a call TO JUSTIFY WHY MY SON WAS SENT HOME WITHOUT A DIAPER, and accused me of making threats and shouting profanity at her staff members and said "if you do not think that kids first is the best place for your son we completely understand" I responded by saying that my fiance and i would discuss what our next move would be and we would let them know. After speaking with my fiance we agreed and i Immediately left work to withdrawl my son from their daycare.... I found it extremely unprofessional and inappropriate for Ms. Burks to call me during my work to falsely accuse me of of acting inappropriate , especially without speaking to me about the issue... my son was dropped off with a diaper on and he should have been sent home with a diaper on, no excuses or exceptions. this "Ministry" does not care about our children. they are a business that is interested in nothing more than money. the care that they provided for my son in the 2 months he was there was substandard to say the least. I hope any parents of children attending this daycare have a much more positive experience than we did.
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Brittany Naville
I do not have a child that goes here, but I was recently checking out local daycares and stopped in. I want to write this review to help moms who are looking for daycares and might not have time to go to as many as I did. This place was one of my favorites that I visited. I had just stopped by without an appointment and the lady told me they usually do tours based on appointment but she had time so showed me around since I was there. The doors are locked and parents are given four digit code to get into building. The children were all doing group games of some sort but I really liked that they were not running around crazy. All of the children were being well behaved and waiting their turns. I know kids can be kids but it was nice that there was some structure and discipline in some of the game time. What I liked about the toddler area is that they have a transition area for children who are not use to sleeping on cots in rooms with other children. This was one thing I knew would be a problem for my daughter and it was nice to see a place that had addressed this issue. This place is $125 a week and they also offer part time for $30 a day which is rare for daycares. This was the only place I visited that offered parttime. The only thing that I am not completely sure about even though I did some research was that their curriculum is the Abekka curriculum. I suggest researching on your own and make your own opinion if you are curious about what type of material is being used with your children. I would recommend checking this place out for yourself.
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Christina Bailey
This may be an excellent day care, but I guess we will never know. My experience with the woman who answered the phone was less than pleasant. She was curt and condescending. She answered the phone, "Kids First, New Albany." Then I said, "Hi, Im looking for child care." Theres silence on her end and then, she says, "O...kay." So, that is how the conversation started. My 3 year old has never been in day care before, so I am clueless about how day care works. So, I asked her the usual questions about cost and payments. Also, I was wondering if there were any contracts or commitment for a certain amount of time because what if we did not like it and ended up doing only one week? Well, she replied, "Well, I wouldnt take you to the client if that was the case." Well, as a matter of fact, that is not the case. If you had a better attitude, than maybe you wouldve gotten more information. I have no patience for people like this. It takes more effort to be unpleasant, so just be nice!!!
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Michael Hilburn
We have had almost no negative issues at this daycare and all the caretakers have been very nice. There is one lady in the main office who seems to have a perma-frown and is never pleasant. I assume this is the person who answered the phone in a negative way (from a previous review), but she is the only person I have encountered there with a less than nice personality. And some previous reviews said all they cared about was money - well if that were the case - they should raise the cost, as their daycare was more affordable than many others we contacted. We feel our child is in a safe, caring environment at this daycare. I would highly recommend.
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Tim Burdette
We were loyal customers for over two years. They sent a letter home on 12//1/2015 informing us our part time rates are going up $200.00 a month. The church or the day care does not care about the children or the families. Only money. Go ahead and sign up with the day care if you want to support a place like that. My child will be going somewhere with better values.
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Cassandra Frost
My daughter is 18 months old and has been going there since she was 6 weeks. My husband and I are overly critical about her care, and weve been more than pleased with all of her teachers. We actually were thinking of moving her to a daycare closer to work, but decided to keep her here because we like it so much.