Roberts Heating, Cooling and Plumbing

Address:	290 S 1st St, Carlisle, IA 50047, USA
Phone:	+1 515-989-0106
Site:	robertsheatingandcooling.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 10

Stuart Heitshusen

We have used Roberts twice, once for a repair at our previous residence, and another to purchase a new A/C system at our current home. Both times the technitions seemed knowledgeable and friendly. With the new A/C unit, Roberts calculated that our old 4-Ton Lennox R22 unit may have been a bit too large and suggested a Ruud 3.5-Ton, 13.5 SEER, R410a unit to aide with dehumidification. After doing some due diligence, we agreed to purchase the new unit and scheduled the installation for the next week. The two installers had the old unit pulled and the new unit installed in about six hours, even with having to thread the new lines through a finished basement ceiling (although one access hole had to be cut where the lines exit the basement). Installers were friendly and personable, and tolerated me looking over their shoulders the whole time. For you technical folks, they properly purged the system with dry nitrogen and evacuated the it down to 350 microns. Since it had been raining, they could only install a partial charge, but came back the next day to take their final readings and dial-in the final charge with the proper amount of refrigerant. Overall, we are pleased with the installation and were pleasantly surprised with the installation of a slightly better coil, done by Roberts at no extra cost to us. Apparently, the warehouse was out of standard-efficiency coils and Roberts substituted the high-efficiency version on their dime. With the better coil, we were able to achieve 14.0 SEER, putting us at the next higher level of efficiency which, in turn, qualified us for a slightly better rebate from Mid-American Energy. Roberts "checked all our boxes" and we have no qualms giving them our recommendation.

Sandy McCullough

We hired Roberts to replace an existing geothermal unit. They are very friendly, extremely knowledgeable, on time, and conscientious. They had to remove an existing furnace carrying it upstairs through tight quarters, through our kitchen, then carrying the new unit through the same tight quarters. There were 4 men here to remove the old furnace and to replace the new one. They did all this without scratching a wall, appliance, or floor. They have quality products, and do excellent work. I would highly recommend them!

Brandon Milby

Call for one of my mini spilt system to be worked on. The worker came out and said he would need to go get parts to work on Fujitsu mini spilt system. Called me 1 hour later and said he doesnt want to work on unit. Oh by the way please be available from 0800hrs to 1600hrs like you have nothing better to do than get jerked around... very disappointed and displeased to put it best. Save your time and money and dont hire anyone from this outfit...

Dan McGhee`

Roberts has done numerous jobs for myself and family. They are all always very professional and knowledgeable. They always also take the time to answer all questions and explain things to you in a timely manner. This company does great work and they are good people too! I would definitely recommend them to anyone looking for a reputable company. I would give more than five stars if I could!!!

Steve Miller

Called Roberts @ 11 am and told them our AC was not working. It was a 90 degree day and I thought I would be told it would be a couple days before they could get here. I was blown away, they told me they would try and get here the same day, and that is EXACTLY what they did. Their tech had the problem diagnosed & repaired in no time. Good old fashioned service.

Jason Cross

Our water heater went out on a Friday morning, and Roberts had a new one installed before the kids got home from school. Fast service, easy to work with, and friendly as well. Highly recommended.

Steve Klein

The BEST Heating & Cooling Company I have ever had do work for me. I only recommend them to all my friends and family. You cant go wrong using them.

Grant Webster

These guys are phenomenal. Very friendly and punctual. I highly recommend Roberts to all my family and friends.

David Kessler

Superior customer service! Excellent communication!

Pelham Family

Great service and great prices!