Address: | 4700 Tama St SE, Cedar Rapids, IA 52403, USA |
Phone: | +1 319-377-7758 |
Site: | the-mac.com |
Rating: | 4.1 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–7PM 8AM–6PM |
CA
cat clements
Ive been going to The Mac Xtreme and The Mac South for several years. Everyone has always treated me with respect. Im average physic and I havent noticed any clicks at all. The staff nor its members spend a lot of time socializing; we all go to workout. Ive never felt the need to ask for help so I guess Im not too sure about that aspect but theyre always smiling to greet me at the door and say good-bye (they literally never miss, lol) so I cant imagine them not helping if I requested. The prices are a bit steep but thats because all their equipment is kept new, everything is clean, and you should see the play room for the kids at the Xtreme, theres even a ball pit! I opted against Active Edge/Aspen after looking at the gym because a lot of the equipment is extremely old and worn out. Also the guy who was supposed to show me around Active edge wound up hitting on me, while the worker behind me looked at my a**, and sending me texts that were not about the gym or working out, maybe thats how they get people to sign up. Regardless I feel like the mac is more for people who want to get a good work out on nice machines and Active Edge is more for people who want to look good and socialize, date or hook up with each other. Hope this was helpful! :-)
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Steve Clark
I dont know if they made a lot of changes since some of those bad reviews were written or what. I started at the Express in Hiawatha and upgraded to the full membership so I could use the Extreme full time. I am a serious lifter and they have EVERY piece of equipment I could ever need or want. Not only that, but they have multiple pieces of the most common things, like flat and incline bench-presses and squat racks, both free standing and Smiths Machine and cable stations, so I have never had to wait to do an exercise. I havent had much contact with the staff other than Jason, the manager and lead trainer at the Hiawatha Express. He is awesome! so I can only assume the rest of the staff is great, too. The Extereme is being cleaned constantly when Im in there and thye have on-site repair for their equipment. I have never seen a machine broken at either the Express or the Extreme. As far as the cliques, maybe I dont notice that so much because I was adopted into the heavy-lifting group right away and have several friends on the cardio side, too..
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Anonymous User
Wow this gym is terrible. Fat grip everything cant grip your weight right, missing key machines, lota crooked badly built equipment. Snobby people must be this side of town everyones in a bad mood cant tell if its cause the gyms terrible or if its rubbing off from the staff. Got a trainer there the size of a pinky who thinks hes jay cutler at a wopping 140 pounds lol. Never seen such a negative atmosphere. Way overpriced omg and penalty charges for everything if you try to get out and away from the payments. Go to Activ Edge fitness on SW side its cheaper and the staff atually help you and the trainers are nicer and want your buisiness.
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Dakota Crosswhite
I have been to many gyms in Cedar Rapids, aspen, gold pointe, anytime. I love the mac. There are always classes and enough equipment in rarely find myself not being able to use what I want when I want. The facility is clean and they offer discounts through work. Whole expendive if you dont get a work discount the new $25 one time fee for the card to the 24/7 gyms is an amazing deal. Many locations all through out so easy and convenient. I always find myself leaving duetonprive just to come back because its the best gym and the best atmosphere in town.
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Kayliegh Hughes
Expensive. Customer service is really nice, but I hate paying $55/month for a very basic membership, simply because the Tama St location is most convenient for me, so I have to pay extra for that level membership. Most of the equipment in the womens section is outdated and doesnt function as smoothly as the other equipment in the public area (loud/squeeky/old). One of the stair stepper machines in the public area have been out of service for over a month and who knows how much longer it will take for it to get repaired.
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nani langenstein
The facilities arent the problem, but if you need to discontinue services, as I did because Im moving out of the area, be prepare there is not only a 30 day notice required, but if your billing period was even a day ago you will be required to pay the next payment, for the next month, and the will not prorate it. The only reason to do it is to get more money. Plan ahead for their ability to enforce unreasonable charging
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Anonymous User
TERRIBLE customer service! Cancelled our membership in February, but they only cancelled for one member of our family then. When contacted to fix and stop taking direct debit, they essentially blamed it on me stating they didnt have the form needed to stop everyones membership. No apology, just youre SOL. Some of the worst customer service Ive ever experienced. Cedar Rapids folks beware!
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Anonymous User
just go off the phone with the manager at the Cedar Rapids MAC. I was calling to see about their military discount because im leaving in august for basic training. She said "what you signed papers so now you think your in the military? technically you are not in the military." Just after that phone conversation i would not recommend that place to anyone. they are very rude.
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Luke Nelson
The MAC is one of the most clean and professional workout environments I have ever visited. They regularly update equipment and keep everything in perfect working order. I workout for the purpose of physical health, not a social environment. This facility is perfect. You wont find a better place to get yourself in shape.
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Anonymous User
This gym is great! I dont enjoy all the t.v.s were forced to look at while exercising, but the equipment is new and everything is clean! A+
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amber kindig
Love their shakes and they have ladys only workout area!!
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Noah Mackey
Its nice