Address: | 2540 E Euclid Ave, Des Moines, IA 50317, USA |
Phone: | +1 515-262-0640 |
Site: | hy-vee.com |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
L
L Hochart
I am usually a huge fan of Hy-vee, and I visit my "home" store on a daily basis. Usually the staff is quite accommodating. Today, however, I stopped at the Euclid Ave store. After purchasing a 200 dollar money order, I inquired about a roll of quarters. It took me aback, how rude the woman behind the counter was, and completely unwilling to help, telling me no, but it depends on how many blah blah blah.. And though she had several rolls, I was told I "better go thru the drive thru at the bank" if I wanted any. Well thank you, rude woman at the customer service desk, you know a kind gesture doesnt cost a thing... And a smile is free... But there was no helpful smile, in that aisle..... *disappointed*
BR
Brian Gerhards
I only visit this location when the others are inconvenient. I was out late getting some late night items, and when heading to checkout, two lanes were open and both had long lines. I made a detour, and when I made it back to checkout again, both lanes were merged into one. The second checkout closed and all the employees seem to have left the front area but one. It took about 5-10 minutes before relief came.
MI
Mike Perry
I love this Hy-Vee because they always have enough people working so I dont have to wait too long in the checkout line.. There fresh pizzas you take home to bake are a good value. (the thin crust is great!) Not only are there enough checkers but there are always employees floating around to help when it comes to finding items. They dont just tell what Isle they take you there.
M
m brickey
Yeah the staff are cool. I think we forgot this is a grocery store. Their food sucks. Theres nothing organic, theres no selection. Im not looking for a diner. Im looking for groceries. I dont care about their pre-made frozen food. They have super limited fruits and veggies. Its one star better than groceries at Walmart or target.
KA
Kayla DeMaranville
SUPER friendly staff I walked in and saw a manager walking inside from helping a couple with their things while greeting customers who were walking inside and helping out those who were working. Cashier was friendly as well. I had multiple people ask me if I needed help. I have never felt more welcome at a grocery store!
MI
michelle vry
I have been a customer of Hy-Vee for more than 30 years. I was even an employee for about 3 years. There is NO BETTER grocery store than Hy-Vee. The friendly employees, the cleanliness of the store, the quick check outs, the ease of finding your items! I will forever be a Hy-Vee customer, no one else even compares!!!!!
RU
Ruth Mitchell
Everything is unly the best. My nephew and his wife have a new Hy-Vee in Oakdale Minnesota, and they love it. They shop there for all their needs. I am so excited for them as well. Hy-Vee is the best way to shop for all your meats. They will even cut any meat, roasts or slice anything I need. Love my Hy-Vee!!!!!!!
BR
Brian N
Attitude from some employees plus hire ups will size you up thinking I could be possible shoplifter and follow me or whomever they are watching through store and also not pleased how they price things like its a deceiving practice. There are other stores to do my shopping at.
JO
Joshua Cory
Youll find what you need but not the exact product you need. For example, I want X brand name milk. They carry milk, but not what I want. This scenario applies to a lot of things here. Good store in a pinch, but I typically will go out of my way to a different location.
LO
Lorie Head
Old, reliable, basics and more can be found at HyVee. This location doesnt have the same variety or selection that other HyVee stores do. I can only assume the management thinks we on the East Side dont enjoy as much variety as those who live in other zip codes.
DA
David Bunn
Very poor customer service. None of the management can communicate with one another. Food Director is a complete ass and has his nose in the air and their manager Josh treated my elderly father with much disrespect. Never shopping at this location again.
TA
Tammy Miller
If your paying bills here be careful and double check to make sure it got there cuz they put my bill money on someone elses bill and I got disconnected took them 10 hours to figure it out so I could get my service turned back on.
EL
Elizabeth Burciaga
Great customer service, people always around willing to help you. The only department that may need some help may be the pharmacy. To many people,but needs better organization to perform better. Overall store its excellent
TI
tim lamberti
I have shopped here for years and Im learning other places because Hy-Vee is no longer customer oriented like they used to be. In my opinion they have gotten to big and forgot about the consumers
KA
Kate Miller
I love this Hy Vee!! Ive been shopping here for about 8 years. The employees are AMAZING here!! My favorite employee is Jerry, he sacks groceries and does drive up. He is the sweetest man!!
DA
Dan Bailey
Our go-to, hometown, dependable, most-visited grocery store. Love this place and all that it stands for - they really live up to their ad, "Where theres a helpful smile in every aisle."
BE
Beverly Routh
When you need help with anything you can always find someone to help you Im disabled and I often need help getting things off the shelves and they are always more than happy to help me
NA
Natalie Prewitt
Groceries are over-priced. 20 years ago, Hy-Vee used to be more concerned about their customers wallet but now it seems they are more concerned with filling managements bank accounts.
MI
Mike Lynch
Got a cake for my wifes birthday it was layered with strawberries and it was awesome and she said it was the best cake she ever had for now on we will only go to hy vee for our cakes
TH
this guy
Hy-Vee is awesome because it has high speed Wi-Fi and great customer service and has Starbucks on location lots of other shops around the mini mall and it offers clean bathrooms
FR
Franco Caroli
My friend was late for my online D&D cause you guys messed up and didnt put all his groceries in his cart and he had to drive back, but other than that he said its pretty good
JO
Jodi Pinter
Never been in one before, very nice liked the sales and even more that I didnt have to get a reward card to get the sales price! I will shop here again when I am back in town
SA
savagegirl medina
This Hy-Vee has the best cake decorator. I swear Katie can take my ideas and make a beautiful cake. I am always satisfied and I have been following her from store to store.
AN
Antony Diener
This isnt the best Hy- vee, but the employees are still normally glad to help. The store layout is reasonably good. They dont always have what youre looking for either.
AS
ashley routh
Always helpful and if they dont have something you are looking for they make sure they get it available and call you when they have it in store! Awesome place to shop!
GA
Gabby Smithman
This is not a good Hy-Vee, though because its a Hy-Vee, it is still pretty good. It is just not as well stocked or clean as some located in other neighborhoods.
LI
Lisa Rademacher
Big and clean. I witnessed a cashier interacting with a deaf person and it was very endearing. I dont think the deaf individual felt out off place at all.
ST
Stephany Alvarez
I like this Hy Vee because when you enter, it always smells clean. Maybe a bit weird but it does. But I think any Hy Vee is great! Great customer service!