Address: | 111 Miller Rd, Hiawatha, IA 52233, USA |
Phone: | +1 319-393-8430 |
Site: | servpro.com |
Rating: | 3.4 |
CO
Cory Hosch
We are just finishing up with a project and the Servpro crew has been great. We had water in our basement and left a message on a Sunday, Jon and another gentleman showed up Monday morning and got right to work. They helped us move a couple of larger furniture items and gave us advice on what to do for repairs. Kacey in the office was tremendous with communication and getting us worked in to the schedule as quickly as possible for the follow up items. They have done everything they said they would, showed up when they said they would and have been friendly and knowledgeable. We had an issue with a chipped piece of counter top that happened while moving furniture and they are taking responsibility and resolving that issue as well no questions asked. Great experience overall.
TH
Thom Lusardi
A very positive experience with Servpro. They arrived slightly ahead of the scheduled time which is rare these days. Craig was extremely efficient and honest. When I asked about cleaning a handmade oriental rug he said he could not do it for fear of the colors "bleeding". They removed stains from carpet that I never thought would come clean. The carpet on the stairs leading to basement were so stained from outdoor traffic that we were prepared to replace it. Within a matter of minutes, Craig had them looking like new.Fantastic service at a very competitive price.
ME
Melissa Schmidt
I am terribly upset with Servpro. At first all was going well, they came in and cleaned up all of our water and tore out our flooring in a timely manner but then to break something and clean it up to "cover it up" thats crap. I have recently found shards of glass from a wine glass that was my parents from their wedding. I understand its just a wine glass but the sentimental value is irreplaceable. Then to clean it up and not say anything just kills me. Thanks for that!
KY
Kyle Andernacht
Would strongly advise against hiring these folks for anything. They were hired to come into our EMPTY home to do a full clean. This was a simple dust, vacuum, blinds, appliances.They were there 2 hours and thought that was worth $1,500. Job was poor, so they had to return and finish it up.
RI
Richard Pankey
Quality cleaning and restoration service.