Address: | 110 S Dubuque St, Iowa City, IA 52240, USA |
Phone: | +1 319-466-4270 |
Site: | buzz-salon.com |
Rating: | 4.1 |
Working: | 10AM–6PM 10AM–6PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–5PM Closed |
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Mary McGough
I made an appointment in the salon to see a woman that was going to cut my hair in the morning but I had to come back later during the day. When I returned to the salon, the person at the desk said the stylist would be with me shortly. I sat upstairs on the bench and waited for about 40 min. It turned out that the woman wasnt even coming in that day. So then I got a guy that was going to do my hair and he was very friendly. He apologized for the long wait and said that "it was on us." So I was like, awesome! I get a really nice haircut for free! I wanted to get a shorter haircut that touched my collarbones and I wanted it to be easy to still pull back without any pieces in my face. He told me he could do that no problem. But then he started explaining to me that when you wear a haircut, "you are wearing somebodys work." That made me a little uncomfortable because he was starting to make this haircut about him and not me. He gave me my short haircut but then added in crap-tons of layers and I looked like I was back in high school with my scene-style hair. He spent a lot of time styling and applying product to my hair. Although it looked nice, I do not have the time to style my hair for the day for that long--even though he was moving fast. This is the big reason I am giving this place a 2-star: When the guy said "its on us" to me, I assumed that meant I was free to go, so I left. I get a call about 5 minutes later from the front desk telling me that I didnt pay. I explained to her what I was told by the guy. She went to ask him about it and THEN, he claimed he did NOT recall ever uttering that phrase to me!! I KNOW that he definitely said "Its on us" but whatever. They obviously werent going to believe me. So I ended up paying $82 dollars for this stupid haircut I didnt even like, by a guy that doesnt know what it means to say "Its on us" and that I am still trying to grow out. So, unless you have something specific in mind, do not come here! They will just use you as a sculpting piece. And your haircut better be a really fancy one that looks unlike anyone elses. Because it is NOT worth $82!!! Never going back there again.
GO
google user
I scheduled an appointment with Buzz salon for an overall color lift and dye. I came in for my appointment and started consulting with my stylist about what I wanted done. Considering my hair is very dark and I needed to be lifted to a near white-blonde, my stylist decided to have a strand test done. For the duration of the processing time for my strand test I chatted with my stylist about my hopes for the service. I thought everything was going well and the atmosphere was nice. My strand test was done and my color hadnt lifted enough. My stylist went to go consult the owner of Buzz and when she came back she told me the owner said they wouldnt be able to do the service unless I was willing to lose 5-6 inches of my hair! I began weighing the pros and cons then my stylist told me that they couldnt do the service at all anymore because they couldnt "accept liability". I was peeved, but I said thank you and collected my things. On my way out I wanted to check out the smashbox cosmetics. As I was trying an eyeliner, a women ( I assume is the owner, Jody), uprubtly came up to me and said "you need to come with me, Get your things" I was confused and I followed her as she said "Were going outside". "Why are we out here?" I asked once we where standing in the freezing cold outside the buzz salon doors. She looked at me as said "Were just to busy to have people hanging out in our store". I was shocked. I had just spent the last half hour trying to pay the salon upwards of $200 for this service, was denied, and now I was getting kicked out while I was shopping for make up? "I was just checking out the make-up, I wasnt "hanging out", I said. The owner pushed me by the shoulders and sternly said "Have a nice day". I will never go to this salon again after being treated like a criminal. I have told all my friends about this experience, and the staff at both Sallys Beauty Supply and G-spot, (they were all appalled and said theyd no longer recommend Buzz) Thankfully, the staff at G-spot gave me my full service wonderfully and I didnt have to lose any hair. I got just what I wanted. Turns out Buzz just didnt know what they were doing.
ME
Meegan Donnelly Carstens
I moved to Iowa City three months ago from outside of Chicago. I had heard Buzz was downtown and might be a place to start for a decent haircut. Im sure that the stylist knows what she is doing, however, I never really had the chance to find out. I am a single mom who works hard for special treats for herself. On my second visit to Buzz, the University of Iowas lead football coachs daughter (follow that?) came in for a "touch up". Well, there went my appointment. My stylist spent all this time prancing around this 20 something year old and left me sitting in my chair for about 25 minutes. She actually had a new stylist shadowing her for the day and was going to put him in charge of finishing the blow dry and style. No way. I wasnt going to have it. She rushed through the appointment, was VERY concerned about her new protege speaking with other stylists and was yelling out across the salon to him, was incredibly snotty to me (she cut me off more than once and told me to "hurry up" because she was busy??) and $100 later (this did include tip but OMG!), my treat to myself was over. Ive subsequently tried to schedule myself to go back for a bang trim (that is complimentary. . I think), but always cancel. I cant bring myself to do it. Seriously, people. Football may be big in Iowa but a time of peace for this single mom who shelled out hard earned money was ruined. Buzz, youre fired.
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Anonymous User
I havent been able to find any good places to get my hair cut in IC, but a friend recommended Buzz to me and since her hair turned out great, I decided to give it a try. The people there were friendly and offered to take my coat and get me coffee or water as soon as I walked in, which was nice. My stylist was a woman named Latisha who was really nice and very knowledgeable and I felt very comfortable with her cutting my hair. I left the place satisfied. The second time I went, it was for a complimentary bang trim. I was hoping to have Latisha again, but instead another woman was appointed to do my bangs. She was very nice and complimented me, but she cut my bangs so quickly and did a poor job. Theyre lopsided and she missed certain pieces, all because she needed to cut my bangs in under five minutes! I was not happy with that kind of service and will never have her cut my hair again. Ill return to Buzz only if Lastisha will cut and style my hair.