Glenway Auto Center - Florence

5965 Centennial Cir, Florence, KY 41042, USA

Address:	5965 Centennial Cir, Florence, KY 41042, USA
Phone:	+1 859-594-4727
Site:	glenway.com
Rating:	4.2
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–1PM Closed

Location

Photos 17

Reviews 14

Jennifer Runion

NOT SATISFIED, I initially took the car there to get up to snuff for long trip back in forth to a clinical. They said it needed fluids, a battery and they fixed the brackets holding the spare tire. I had to take the car back up there now they say it needs a sensor which myself and my son put on last spring and a tune up. They didnt quote me a price on the battery cables which I requested, I had to remind them. Now if I am bringing my car to a mechanic and I say I need the car to last, dont you think engine stuff takes priority over brackets holding a tire? In my opinion if your a women your going to get shammed, shame on them a women I believe owns it. This experience just reinforces this to me WORK ON YOUR CAR YOURSELF. Otter BS this place is.

Bob O

We were in town on vacation when the engine on our car wasnt sounding too good. Called one garage, but they couldnt even look at it for 5 days. Nick took it right in and diagnosed the problem. He quoted me a price to repair. After they fixed the major engine problem, the Electronic control module went bad (I had suspected my ECM was going bad before this ever happened, so I wasnt surprised.) Nick knew we were on a time table and spent additional nights at the hotel because of the repairs, so he kept to the original quote, even though there were additional repairs required. Boy! What a life saver! My only regret is that I am not from the area, because he would definitely get all my auto repair work! 1st class!!

jeremy jarratt

I called this morning to see if they could fit me in to take a look at my car. On short notice, with a full schedule and a full garage, i was expecting that getting it looked at might take a while, and i had to be at work at 11am today. Im home now (its only 9:30 and i have no idea what to do for the next hour), and they didnt charge me a dime to tell me what the problem was (they didnt need to really do much to diagnose it). I could tell when he was wrapping up his explanation that he wasnt going to charge me so i pulled out my wallet and asked, just to be sure, and he just said "merry Christmas." (Its September.) Im pretty sure this is the shop ive been searching for.

Stephanie Cooper

Way over priced. AND dishonest. They said we needed new break pads & rotors. They quoted too much, so I just bought the parts myself to have a friend install. Turns out I DID NOT NEED break pads replaced or new rotors. My rotors were as smooth as can be, and brake pads had plenty of life on them. Not only that, but they charged $93 just for an oil change and replacing one headlight. And they said we should spend $375 on a tune up that only included replacing the coil boots and spark plugs. I just replaced the spark plugs last year... and the boots are fine! These guys just want to take your money.

Justin Miller

They replaced all the rusty brake lines/fuel on my car for half the price every other place I called wanted including the dealership. When I asked if they could use Nickel Copper brake lines if I provided them they told me thats all they use anyway. All the other shops were using steel lines which will not last forever, NiCopp is corrosion proof so its a permanent fix. I had some other work done at the same time, by the time I picked the car up my total was even less than quoted! Many indicators of a quality shop, will use again the future for anything I cant do myself.

Sharon

Fantastic, Honest, Quality service from the Glenway Auto Centers. A true family run business. Found them in a pinch when no other shop could help quickly. Clearly there is pride in what they do as their waiting rooms AND bays are always spotless. We have used them mulitple times for our business and personal vehicles. Service and work was so fantastic I now use them for everything from oil changes, tires, body work, and mechanical issues. I recommend Glenway to anyone and everyone.

Ben Fehr

Excellent service. Brought my car in because I thought there was something wrong with my suspension. After a couple of the technicians drove it around to see what the problem was, they determined nothing was wrong. Even though they had my car all day, they charged me $0. Most shops would charge at least $50 for the service they provided. I can now trust my car is safe on the hwy. HIGHLY recommend. I will be returning to Glenway for all my future maintenance needs.

Mike Kramer

I would confidently send anyone to Hammonds. Good folks, good work, good prices. Theyre exceedingly honest and do a wonderful job of explaining whats wrong - more than once the less expensive option was the right one. Ive had everything from an oil change to clutch replacement done here and will continue to rely on them. A fair, honest, skilled mechanic is hard to find and I feel lucky to have found Hammonds.

Keith Robinson

I called Greg early Saturday morning on a holiday weekend and explained to him my car trouble and that I am from out of town. He worked with and had my car fixed in a few hours on a Saturday. Really really really appreciated his willingness to do so and will recommend Hammond Service Center to all my friends and family in the area. Thank you so much Greg and your staff.

Wally Tool

I took my car in for a check engine light. Nick called me and said that the gas tank would have to be removed. It was leaking. The cost could be hundreds of dollars. I was going wait until I got paid in a few weeks. I picked up my car and the light went out the next morning and never came back on. It has been weeks now. Think Nick was trying to take my money !

Kevin Stubbeman

Moved down here and didnt have any mechanic lined up so I looked at reviews of local mechanics and saw this was a good place. I had gotten a quote from another local place for $440 for the work needing done, but Hammonds quoted me $221 and stuck with the quote after the work was done with no surprises. Friendly, honest, and fair.

Dustin Fulmer

This company is awesome. Used them for a few years and will continue to do so. Heard about them on yelp. I refer all family and friends to them. I like that they tell you if seriousdangerous repairs are needed and to wait on the small stuff. Wont see that often. +1 And they are very fair on price

Doug Boschert

I stopped in to Hammonds Service Center because with two annoying service lights on, in addition to needing an oil change and brakes. They were nice, took great care of me, and there was no sticker shock when the bill came. I trust them and will go back next time I have an issue with my car.

Anonymous User

Took my car their after dealer stated I needed many more repairs. Hammonds said the "additional" repairs the dealer said must be done were not required immediately and one wasnt required at all. Ive been back about 3 times over the past 5 years - always honest, fast and fair.... JM