Address: | 7625 Doering Dr, Florence, KY 41042, USA |
Phone: | +1 859-525-6673 |
Site: | walmart.com |
Rating: | 2.7 |
ME
Melissa Wolfe
We went in knowing that it usually takes a very long time to get your vehicle done. We were given an estimate of 1.5 hours "maybe 2". It was THREE hours before they even got my van into the garage. So frustrating. The ladies at the front were polite and efficient with their limited tasks. Although it was kind of awkward when they were talking about quitting and where they would work instead.. I understand being understaffed and overbooked, but every time I saw a tech guy, they were moving slower than molasses or goofing off. No evidence of hustle whatsoever. There was one guy who noticed I had been there a while and went himself to go check on my vehicle and said it was almost done. He was polite and nice. The crazy thing is that I saw ~5 people turn away because of the long wait estimate. And that was before the day was halfway over! What poor management. The only reason I gave this place 2 stars over 1 is because you cant beat the price.
DU
Dustin Stumbo
Took my Toyota Camry to get my oil changed. After an HOUR AND NINE MINUTES of waiting I was informed that they didnt have the tool/adapter to change the oil filter on one of the MOST SOLD VEHICLES IN AMERICA. So I went to valvoline up the road in Walton and I was IN AND OUT IN 14 MINUTES NO QUESTIONS ASKED. Save your time and money. Go somewhere else. Extremely dissatisfied.
HA
Hannah Claire Anderson
After an unfortunate flat tire incident, Walmart Tire & Auto Parts was a blessing. They helped us right away! Lee, our technician, went above and beyond what we hoped for. In addition, the store itself was very nice!
GA
Gaurav Malhotra
Very poor service. I went in to change the tire on right side and they changed the other tire on the other side and dispose it. Poor customer service. Not good at all.
BE
Benjamin Porter
Worst customer service Ive seen. If i could give zero stars I would.