European Certified Auto Care

Address:	3074 Emery Cir, Austell, GA 30168, USA
Phone:	+1 678-402-1314
Site:	europeancertified.com
Rating:	4.2
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–1PM Closed

Location

Photos 17

Reviews 7

mlb Sunshine

I have never in life received more kinder or efficient service than what Thronton Auto Care provides! Orlyn, Yonette and the entire staff work hard to ensure customer satisfaction. The quotes for my vehicle are always detailed and reasonably priced (MUCH lower than the dealership and other repair shops). I’ve even been invited into the work area and shown point by point what repairs are required. I’m allowed to take pictures there as well. No other repair shop has EVER been that transparent. The work is always completed in a timely manner and there are no “surprises” at the register. If my vehicle requires more work than what was initially thought, Orlyn or Yonette will call and make sure that I fully understand the new issue and agree to or decide against the additional repairs. Again, transparency. And I cannot express enough how reasonable the costs are. They have worked with me when I needed it which REALLY helped me to deal with the stress of a broken down vehicle. Thornton Auto Care is the cleanest car repair shop I’ve ever encountered. The waiting room is very inviting with plenty of comfortable seating and cable TV. Filtered water, coffee and tea are available and usually pastries are too. What a treat while one waits! Yonette handles the office area with great care and professionalism. Calls are answered quickly and each customer, on the phone and in person, is treated with great kindness. My search for a car repair service is FINALLY over. Thornton Auto Care has surpassed my every expectation. Honest and trustworthy establishments are becoming harder and harder to find so Thornton Auto Care is a TRUE gem!

khaled abouhaif

Stay away. Find you a different mechanic. I brought my Porsche Cayenne turbo for repair. the truck was idling a little. He diagnosed the truck and came up with over $8000 of repairs estimate which included changing the turbo, tune up, changing the belts and few other things. I agreed to do the repairs, couple of months later, the same problem, took it back to him and he told me that it needed other things and one of them is new brakes and rotors and again paid over $7800 , in total over $15000. Few weeks go by and the car shakes and it vibrates when you push the brake, went back to him, he told me that the brakes and the rotors are OME and I must have ran the SUV in water and that is why the rotors are wrapped, He changed them at no additional cost which it was 2 more weeks when the problem happened again, went back to him. He told me he could put in better brakes and rotors but I will have to pay about $1000 to swap them for the better brake system and by the way, the SUV still idles and he wanted to change few more things. I took the SUV to the dealer and they told me that it need most of what I have paid him for again as it either was never done or really bad pasts and as for the 3 more things that he said the truck needs to run perfect, they disagreed with his diagnosis. Over all I have spend $17000 at his job and sold it to the dealer for $20,000 in total. He is not a good mechanic and does not know much about Porsche. Do not take your car there unless you just like to throw money away and keep your car there for over 4 months.

Candice Turner

Bad service! I usually goes to this place in Roswell but because I moved closer to European cars I figured Id give them a try. Please if you want your money do not go here. Orlyn isnt fixing whats needed, when you tell him whats wrong with the car he gives you 100 more things that needs to be done. How do I know this is true? Im not a mechanic, however one day I stopped going to them because they were trying to charge me 500 for brakes and then they ended up giving me the cheap brakes, remind you I have a BMW! Anyways I take it over to Roswell and come to find out when they were checking things that Orlyn was suppose to be fixing they had told me it havent been touched!!! I knew it was true because when he told me he would fix something it would have to come right back within a week with the same problem!!! I spent over 1500 with them and they didnt solve the problem!!! Stay away, he just want your money!! He cant really fix cars, his wife is all for money as well!!!

Anonymous User

Thornton Auto Care is like the best repair shop ever. After breaking down on the side of the road, I called a tow truck to take me to the nearest mechanic shop. He ended up taking me to Thornton Auto Care. I had thought i needed a new engine becasuse thats what my mechanic had told me was the cause of my car cutting off previously, which would have cost thousands of dollars. However, I was holding off on doing the work because im a broke college student and i didnt have the extra money. Thank god i waited because when i got to Thornton Auto Care they realized my battery wasnt connected correctly and they didnt even charged me!!!!! i was so happy and also frustrated because i would have wasted all that money for an unnecessary job. The service manager Yonette was super nice and i found my new repair shop from now on.

Sabrina Wise

I bought my x5 in with suspicion that the alternator was going bad. Id researched the problem and told Yonette everything that was happening. The mechanic tested it, said the alternator was fine, program my battery and replaced a wire for $500 then gave it back. Here I am a month later being stranded day after day, with my 2 kids cant understand why. I decided to take it to auto zone just now out of frustration with this truck. BAD alternator figured out in less than 5 minutes. I question if the battery was really programed or any wires changed. I plan to go through bbb and get my money back. I told this guy what was wrong and he tried to run game on me. This is why I hate mechanics. than 5 minutes. zone and what is it. The alternator is bad. I duch

Malachi Carter Carter

I Came to Thorton Auto Care about a week ago because my 98 honda needed a little engine work and ive been calling around asking for diagnostic qoutes and ive been hearing from other shops that to look at the car would be 70-100 bucks plus the labor on the car, im only 19 so i couldnt afford the costs so i thoght id call one more place and im so glad i did. not only was their prices resonable but the people themselfs seemed so friendly and open. when i came in they took my info, told me how long it would take and offered me free coffie snakes and cable while i waited! by the time i looked up my car was finished and they was directing me to the checkout area. Definatly recomended if u have car trouble and want quality work done!!!

Jajuan Warren

I have been going to Thornton Auto Care for many years. When I had my Jaguar XJR, I sometimes called around for pricing and they were always less expensive. I now have a CLK 430 and they have gone out of their way on more than one occasion such as actually picking me up from my home or opening the shop after hours to meet my availability and even washing my car. Service is always fast and receptionist is very friendly and knowledgeable as well.Waiting area is clean and comfortable with free drinks, wifi and even a computer desk. Now many of my friends and family also take their car to Thornton Auto and are also happy with their high quality customer service, and low pricing.