All About Kids Louisville

2531 Blankenbaker Pkwy, Louisville, KY 40299, USA

Address:	2531 Blankenbaker Pkwy, Louisville, KY 40299, USA
Phone:	+1 502-809-1386
Site:	allaboutkids.cc
Rating:	4.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 2–6PM

Location

Photos 100

Reviews 5

Stacy Glass

I dropped my 4yr old off to AAK on Blankenbaker for their monthly sleepover : offering pizza, open gym, swimming, a movie, etc. At drop off, they asked what her name was to verify Id pre-registered & paid, and confirmed my phone#. She was given a wristband and pointed toward the direction she needed to go. I was not offered an agenda for the evening; no adults formally greeted her. She was nervous but I encouraged her, as moms do, to have a good time and to make friends. I should have trusted her instincts - should have asked more questions, but I trusted that they knew what they were doing because they do this all the time! At roughly 9:00p I received a call from AAK. She told me that my daughter had to be pulled from the pool because she was drowning. She was not breathing when they pulled her out. Id find out later that they did two chest-compressions before she started to cough up water and mucous. My daughter was taken by ambulance to the hospital. Tuesday following the incident, my husband and I went to the facility to speak with the owner Angela Taylor - to discuss what happened, why it happened, and to get their insurance information for our anticipated medical bill. While waiting for her, we noticed and took a picture of the sign posted on the pool door "All children 5 and younger MUST be accompanied by a swimming adult". I thought that was alarming as we later found out that my 4yr-olds story was true: there were zero adults in the pool when my daughter plunged into the water at the bottom of the water slide. She said she didnt know why there werent adults in the pool. When we mentioned the sign we had just seen on the door, her excuse was along the lines of "we have different rules for our slumber party nights". We thought if anything, their rules should be more stringent, not more relaxed. She also had no response when I asked why the two adults in the pool area werent in bathing suits as my 4yr old told me. Very upsetting. So what happened? According to Angela, the kids are given a swim test upon entering the pool. She said they noticed right away that my little girl was not a strong swimmer so "they threw a life jacket on her and decided to keep her close". So I ask how it happens, of course if they decided to keep her "close", that she gets out of the water at the shallow end, takes off her life jacket (supposedly unseen - although was TOLD to take it off in order to go down the slide), shuffles to the water slide at the opposite end of the pool, gets to the top of the slide, slides down and is submerged for what they estimate was 10 seconds?! They dont have a response. Why is there not a REQUIRED lifeguard at the top of the slide? Why is there not a REQUIRED lifeguard at the bottom?! My child could have died and it was 100% preventable. Later that night, while lying next to my daughter in her ER bed, the doctor told me that Madelyn may throw up but that it was normal after her trauma. I kind of laughed and said "Oh no! All that pizza is going to make a mess!" but she corrected me & told me they hadnt eaten yet. I was speechless. This incident occurred at nearly 9:00! She hadnt eaten since lunch, which at her daycare is 11:30a! AAKs response to this was "well, the pizza is meant to be a late-night snack while theyre watching the movie and getting into bed." Why isnt this communicated with parents? My poor little girl - exhausted from hours of gymnastics play, put in a pool after having not been fed, told to take her life jacket off to go down the unattended slide, and left to sink at the bottom for 10+ seconds. To me, thats a lot of neglect. AAK assures me this is the first time any of this has ever happened, but my child is not a martyr. Theyve done a lot of kids wrong and theyre incredibly lucky that no child has had to experience what my daughter has. Angela also assures me that policies have since changed - they no longer let 4 or 5 year olds in the pool for Slumber Parties, as if age was a factor here. This could have happened to ANYbody - age has absolutely NOTHING to do with it.

Ben Meadows

I recently attended a birthday party at AAK what was supposed to be the fun time had more rules and structure than being in the military. With that being said the ONE!! employee that was with the children was too spaced out to notice the kids wondering were ever they wanted. Why not just let the parents help watch and HAVE FUN WITH THIER KIDS ON THIER BIRTHDAY. This was just a bad setup for birthdays all together. It may be a great place for gymnastics but I truly feel sorry for the parents who paid for thier kids birthday and couldnt share it with them. I also feel sorry for the kids to have sooooo many rules for what was supposed to be the time when they have fun. I think you should try and concentrate on whats good for the kids and customers rather than yourselves. Just when I thought I couldnt get worse we went to the party room and they had dividers splitting the room for two parties,AAK was not busy that night there was hardly anyone there soon there wasnt any reason to jam two parties in one room. WHAT A JOKE. I will be taking our child some were FUN for thier birthday.

Robert Moss

Weve gone to open gym here for years (even had a birthday party here). Overall its a pretty incredible place for kids to run around and play: foam pits, rope swings, trampolines, slides, balance beams and pads everywhere! I also understand they have some nice gymnastics classes. If you havent been before Id probably recommend it. But... Had a fairly poor experience here today. A young female employee about half my age rudely told me in front of my six year old not to accompany him in the play area. She didnt exactly kick me out--but it was close. Im a pretty mellow person so this was totally unexpected for me! Apparently youre not allowed to accompany children over 5 years of age in the play area. I can understand the policy, and I suspect they get some pushy parents as well (please reader: Im not a pushy parent!), but the whole thing felt way out of proportion given the infraction. So next time its Skyzone!

Paige Lohan

A friend of mine went to a swim birthday party at All About Kids at the Louisville location yesterday. Not only did they not have a good time but All About Kids did not provide a lifeguard. The poor young lady they had sitting in there was not a lifeguard and did not know what was going on. I feel bad for the girl as she was doing what administration told her to do. However, it is illegal to not have a lifeguard in that size area with the amount of children in the pool area. Luckily, no one was hurt or needed immediate attention, they lucked out there. I for one will not be sending my kids there nor will I tell friends to go there. Unprofessional and unsafe.

Anonymous User

I have had all three of my children in swim classes at All About Kids. The class size is small so there it alot of individual attention to learning the skill. The water is warm so they are not hesitant about going into the pool. It is a very non-threatening environment for kids to learn how to swim in. The teachers are fantastic and really time time to explain the skill to the children so they understand what is expected of them. My children are very proud when they master a skill. When they finish one level, they are very excited about starting the next. I highly recommend the swim lessons at All About Kids.