Address: | 3329 Camp Ground Rd, Louisville, KY 40211, USA |
Phone: | +1 502-772-2144 |
Site: | larrysmovers.com |
Rating: | 3.2 |
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Bassam J Abdallah
Maybe some had good luck with Larrys Movers, mine was beyond terrible. I have every intension to turn them to the BBB and the Consumer Office of the Attorney General. Their staff is most unprofessional, telling me that they are not paid enough and they’re dependent on tips (I tipped them). One said that he was too old to move my belongings. They were most unproficient. They wanted me to purchase them lunch (which I did). It started by leaving a quarter of the truck empty informing me that they needed a second run, translating to overtime pay. When unloading, they left my household items all over the place: in front of doors and in rooms they did not belong. A fan was left on the back porch. I called the company complaining. First, they said that all will be rectified by sending a truck the next day and deliver what should have been delivered on the truck. The promise changed and Larry’s shifted the blame on me. They argued that I should have called while the men were loading and delivering. Then a third suggestion: “the owner will call you this afternoon.” Neither the owner nor an employee from Larrys Movers called. I hired another moving company to move my belongings. I do not know how a company like this can stay in business much longer. If youre planning to move, look somewhere else. Do not use Larrys Movers.
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Kathryn Sturgeon
I had 3 movers come to my house to move me 1/7/16. They helped themselves to my change jar, my handicapped uncles anxiety meds, my sons play station 3 games, a $500.00 necklace, a $300.00 ring, and Lord only knows what else. This was AFTER I gave them several items we no longer wanted or needed. I contacted Clay, the supervisor, and he assured me that I would be reimbursed once I filed a police report. I did so, and have contacted Clay multiple times since then, and have yet to be reimbursed by them or their insurance company. If a guy named Mike, AKA, Yack, and Tommy comes to move you, BEWARE!!!!!! They will rob you blind, and not think twice. I had just had my second brain surgery and still had my head shaved and big black stitches in my head. I guess I was an easy mark. They damaged several pieces of furniture as well. I give them ZERO stars, but it made me pick at least one star in order to post this.Unprofessional, and at times extremely rude! Pretty ballsy for people who were robbing/moving me. They also got $45 in tips to split on top of the $750.00 they charged to move us.
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Anonymous User
We were so disapointed in this company. They lost our scheduled move date paperwork so we waited fifteen mins after their arrival time to call and find out where they were...only to be told they did not have us down, so he said he would get a crew together, suppose to be three guys, then I have to call back and find out what is going on, finially an hour and half later a truck shows up with two guys. At first I thought they were going to get right on it, but as the day went on they slowed down and the clock was ticking. My husband works third shift so the 9:30 am arrival time turned into 11:30 and finishing at 2:30...I have several broken pieces of furniture which no one offered any recovery for. I so wish I had used "A Local Van Company" please dont use these guys if you can help it..The two men were nice but with the broken stuff, terrible customer service and the slow down of the move, they even seemed to drive slow, under the posted speed limit...what is with that????
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Lynn Whitaker
They only get one star just so I could rate them!!!! Absolutely the worse company I have ever in countered!!! I had to have my stuff stored there for 2 weeks, because of the closing dates from the sell of my home to the buy of the new home. The crew gave me their word that my stuff would be safe and taking care of. . Well that was a lie.... when I got my belongings back, my furniture was broke, loss, and missing.. yes I said missing!!! Every day my husband and I realize something else missing.. We have both tried to contact the owner Clay. He is very rude, and does not sime to care about our stuff that we worked very hard to get. I have now had to buy and replace my pots and pans because someone in that company felt like they needed them more then me I guess!!!! BOTTOM LINE!!! DO NOT USE THESE PEOPLE UNLESS YOU WANT TO HAVE YOUR BELONGINGS STOLEN! !!! Or DESTROYED... JUST SAYING
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Jerene Nash
The team was prompt and efficient. They were fast and polite both loading and unloading our two trucks of stuff. We were downsizing and furniture in the first house went to a different location in the second house. They checked with us on each item as it came off the truck! The best part is that we did not have to unload any drawers. That saved a lot of packing and time. No time was ever wasted and they all worked HARD. Our bill came in under estimate. They were great. Would definitely recommend and use again.
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Pamala Harris
I used Larrys movers for the 1st time on Sat December 3rd 2016. They arrived a few minutes before 9:30 am. It was 3 men and 1 large truck. We did the paper work when they 1st got there and they started moving my items immediately to the truck. We got my move done in two hours. They did everything I asked them to do as far when to put the items. They had great attitudes and did an excellent job. It was very reasonable as far as the pricing and I will definitely use them in the future. Job well done!!!
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Kyotsu Ryutoki
The three men did not move items to the places they were told to move them to. They stole 3 ps3 games and money from my mother they also stole my mentally and physically handicapped uncles medications which is a controlled substance. They also broke a few things. They failed to follow orders and we now have to file a police report to be reimbursed for stolen or damaged items. This was absolutely the worst moving experience ever and I will never use them again.
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Katherine Shaw
The men who moved me were vulgar, wasted time talking and smoking, they were so bad I stopped them and said I would get another mover to finish the move.I just wanted them take want they had on the truck to my house, they stopped and got cokes which took them 20 minutes. They wasted over an hour which they charged me for. I have never been treated with such disrepect in all my life. They are a bunch of con artists who run up your bill by wasting time.
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Joseph Grove
I would definitely use this group again. They worked hard and straight through the job. They showed up early. Not a single scratch or knick to anything they moved. And when my mother-in-law asked for something to be moved out of the house we were moving into and taken to the garage, they did it happily. Compared to the competition, their rates are terrific, too.
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Teresa Smith
We had an amazing move thanks to Will, William & Tommy. They were professional, polite & personable. Extremely hard working, fast, capable & they were careful with our belongings. Not one knick or scratch on any of our furniture, doorways or flooring. My husband and I will recommend them to anyone needing movers. Sincerely, Robert and Teresa Smith