Neutz & Tudor Automotive Specialists

10401 Watterson Trail, Louisville, KY 40299, USA

Address:	10401 Watterson Trail, Louisville, KY 40299, USA
Phone:	+1 502-267-7259
Rating:	4.4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 10

Reviews 14

Michelle Morris

I have used this place 3 times within the year of 2017 so far. They are a rip off and an over priced scam. After they charged my boyfriend a seemingly normal price for his tune up work I decided to take mine in for a look because it was making noises. They tried to call me and tell me it would be $1500 and when I asked them to break down the list they changed it twice and were trying to charge me $164 for the same part they charged my boyfriend $9 for.... they also had $500 worth of brand new tires they said I needed, $300 for a new exhaust pipe and $500 for a tune up. I also asked them to look at something and quote me on it and they decided to start working on my car without permission After all of this my boyfriends car broke down after just 3 months getting it back from this shop. He had it towed back where they charged him $600 for a fuel pump replacement. Part of the charges $12 for one gallon of gas, $280 for the part, almost $300 for labor. The entire bill was a joke. I know prices for parts and labor are outrageous at auto body shops but this place is a god damn joke and I will NEVER EVER use this place again. Biggest waste of money.

Naz

I was referred to Neutz and Tudor by Valvoline, I had some wires that had been ripped and needed replaced. They lead me to believe it would only be about a business day or so before it was able to be fixed...I called them and they brushed me off saying that it was not going to be ready, but they wouldnt give me an estimated time just that they would call me. They didnt ever call me.. Although they claimed they did. It took them over a week and a half to get my car out, very rude front desk service on top of it all. NOW my car is STILL having problems and I come to find out they literally just taped up some of the wires with electrical tape and made it look like they moved things around...the same wires are still there in the same shape that they were. Im seriously so frustrated, I will never return to this place and Im definitely steering my friends away when they need car service...local convenience is not always the best option..

Amber Lohman

I am a young woman who commutes several hours back and forth from college, and I was looking for a car that would be safe and trustworthy. I purchased my car, a Honda Civic, about a year and a half ago, and Tommy assisted me in finding the right car to suit my individual needs. He was very helpful and also offered me advice on being safe on the roads. He has still continuously been helpful whenever I have any concerns about my car to inform me on the best and most safe way to go about making sure it works properly to ensure my car is safe for my travels. They are a very trustworthy business; this has been my second purchase I have made on this lot. And when the time comes I can guarantee I will buy my next car from Neutz & Tutor. They are very helpful and personable along with selling cars that are of great quality.

Jim Goldener

We took our daughters Chevy Blazer in to have it checked out before she left for college. It is an older vehicle and I suspected it needed some work. Buddy at the front counter was very cordial and accommodating. The vehicle was inspected when they said it would be and I was provided an honest estimate...even explaining what I could put off and what was more important. I am very comfortable with my daughter driving her vehicle a couple of hours away to college; being confident that she will be safe. I have recommended Neutz and Tudor to a couple of friends who are basically in the same situation, sending daughters off to college.

Anonymous User

Keyword, honest. The owners are honest Christian men who run an honest business. They do quality work at a reasonable price, no shortcuts, and get you back on the road quick. The only downside is, so many people are hearing about them that you usually have to go on a waiting list for a few days to get your car serviced. No other complaints.

Brian Pawlisch

Been going here since late 90s. My experience says they will not sell you something you dont need. Tell them what your issue is and they will look to find the issue and fix it as opposed to looking for a reason to sell you something. Pretty much the old way I guess which is a good thing.

David Schoenbachler

I brought my truck to Neutz and Tutor because you can trust them to fix your vehicle and not try to sell you a bunch of other services you dont need. They had my truck fixed and ready to go in one day. Buddy does a great job communicating with the customer. Only place I trust.

Danielle Shinaberry

Greatest car buying experience I have ever had. Very honest and upfront. Offered a warranty with my purchase at no additional cost. I had questions after my purchase and Tommy Neutz always answered me promptly and personally. I highly recommend this dealership.

Todd H

Avoid this place at ALL costs unless you like to PAY for OVERPRICED parts while they try to GUESS whats wrong with your vehicle!!!! Truly HORRIBLE!

Anonymous User

Nice and very honest people. Passionate about their work and it shows. Not the cheapest but quality work.isnt cheap. Highly recommended!!

Karrie Lewis

Wonderful! Reliable and honest. Their pricing is reasonable. Great group!

Mark Bell

Great place for car repair. Would not go anywhere else.

Laura Holmes

Wonderful service. Honest advice.

Kevin Lazich

Honest