Tuffy Auto Services Center

68864 S Centerville Rd, Sturgis, MI 49091, USA

Address:	68864 S Centerville Rd, Sturgis, MI 49091, USA
Phone:	+1 269-651-7713
Site:	tuffysturgis.com
Rating:	4.6
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–2PM Closed

Location

Photos 12

Reviews 12

O. P. Pilgrim

We have been using Tuffy in Sturgis for all of our automotive needs since 2001. I will not let anyone else touch our vehicles, even if it required towing to get them to Sturgis. John (owner) and James (Service Manager) are extremely knowledgeable about everything automotive and they explain every repair in terms that are easily understood. I have always specified the use of Tuffy parts that carry a lifetime guarantee and the few times a part has failed it has been replaced with a new part at no cost. I do not hesitate to send friends and family to Tuffy and I have never heard of any of them having a bad experience. It is a very good feeling to know that, if I am out of town or unavailable, my wife and daughter can take a problem to James or John and it will be repaired just as though I was taking the car in for the service. One thing that has always impressed me is that every mechanic in the shop is ASE Certified. In the 11 years I have been going to Tuffy there has been virtually no turnover in personnel. With the exception of 1 mechanic, the employees working there now are the same employees that were there when I first walked in 11 years ago. Wherever you are going now for auto service, you owe it to yourself to go to Tuffy and give them a try...youll never go anywhere else after you do. We live across the state line in Indiana and it is worth every minute of the 15 mile drive to get to Tuffy for service. Preston Pilgrim LaGrange, IN.

Thomas Corbin

I moved to Sturgis in 1999 and I needed a mechanic that would be able to service my wifes newer vehicle and my clunker and be conscientious and competent. I tried several mechanics during the first few years here but Tuffy won my business. I trust John and James to do the right thing for my vehicles, with the safety of my family as a first concern and with my budget in mind as well. The guys at Tuffy know my vehicles and keep great records. If I ask them when my transmission fluid was changed on car C, they know and they make sure my car gets the right service and parts. I find comfort in the fact that the same people work at Tuffy month after month, year after year. That means you have a mechanic earning a living wage who likes his job and will care about you as a customer. If you are looking for "Super Discount Loss Leader" mechanics, Tuffy is not for you. If you are looking for competent mechanics who care about doing the job right, see John or James. By the way, now that my daughter is driving, Tuffy takes care of her car too!

Michael B.

These guys were great! My exhaust system fell out of the bottom of my car on a rip from Cleveland to Chicago and I had to bring in the car for an emergency repair. The manager, James, took the car in first thing in the morning and quickly let me know what was going on. Because the car was old and I wasnt planning on driving it much longer I was given three different courses of action: 1.) Fix it by the book 2.) weld it together with some good-and-strong but makeshift materials or 3.) just wire it up the best they could. I went with #2 and its gotten me by for months now. Its also important to add that they could have easily gouged me on price since i was in a pinch, but they did not. The prices they gave were reasonable and it actually came out slightly under the estimate.

The Mayer Family

Went above and beyond to get my older van safe to take across the country! I drove the van by myself, three kids, a dog, while hauling a 6x12 trailer to meet my husband in LA area for his job. They stayed over on a Saturday to get me on the road for Monday. Gave accurate information and answered all our questions happily! Free borrow vehicle was a life saver during repairs. Very happy! A joy to work with.

Kyle Gansel

Had a major oil leak with my car. They got it in right away and took a look at everything. They did the homework and found out it was a recall to save me money. They also thought they had an issue with another part that needed to be fixed. They fixed it and the issue still remained so they didnt charge me for the additional work. I would totally recommend them again.

Joanne Durocher

I pulled in with a tire problem 5 minutes before they closed. Instead of being annoyed at my late arrival, they were courteous and smiling. They found the nail in my tire, fixed it and I was on my way! And they gave me a tshirt! Wonderful attitude and service. Hard to find these days. I will definitely return to Tuffy Sturgis!

Marisa Redmond

I never go anywhere else. They are absolutely amazing! Very honest and dependable! They will never send you out with an unsafe vehicle. I recommend Tuffy to everyone and their payment options are so convenient.

Dan Needham

I dont go any where else. After you try them you wont go anywhere else either. Keep up the good/honest work Tuffy.

Rod C

Excellent Customer Service. Got me in same day I called. Staff was friendly and courteous. I highly recommend.

Jack Rigsby

Bad hah front end Alain done bad job will not go back to them

Flynn T.

Doing it yourself is cheaper and educational.

Ben Yoder

You can count on the job being done right.