Address: | 4164 Westport Rd, Louisville, KY 40207, USA |
Phone: | +1 502-896-3340 |
Site: | smiky.com |
Rating: | 3.5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Joshua Degnan
I brought my car here per the suggestion of my insurance company, they made my life much harder than it needed to be. They only wrote a quote for cosmetic damage and said that unless I paid $180 out of pocket for diagnostic work they would not assess the possibility of mechanical damage. Because of this I removed my car from their shop and took it to another. At that point they informed my insurance company that my car was safe to drive despite the fact that part of my suspension was bent and was in fact not safe. I do not recommend them and a month later am still trying to sort things out with insurance due to the conflicting reports.
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Dominic Gratto
They did a quality repair job. But they took ONE MONTH to fix what was a cosmetic repair. (We had far worse damage repaired to the same vehicle at a different shop a couple weeks back and it took just one week.) After they started the repair work, they called to tell me they couldnt complete the work for the quoted price and would have to total out our vehicle due to insurance laws. When I pushed back they were suddenly able to fix it for the agreed upon price. I wouldnt recommend them due to timing and price. Quality wasnt an issue but it was a frustrating experience.
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John Hultgren
Very easy to work with for collision repair. They keep you informed and are on-time with their repair estimates. Our insurance company seems to be very agreeable with the use of this company for collision repair. The quality of work appears to be very good. They will leave your car cleaner than when you dropped it off or had it towed there. We have had multiple repairs on multiple cars there over the years and will return if needed.
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Pamela Risinger
had a fender bender, no big deal, St Matthews Collision Center was so kind and flexible with my repair scheduling. The email updates are awesome and on point. My car was ready in less that two days and it was spotless inside and out. They even put a card inside of my vehicle to thank me for being a customer, super sweet. Thank you for giving new life to my car
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Zeke Zeke
I will not be going back , the gentleman that sits at the door is rude and arrogant and cocky, he does not even really acknowledge you when you enter fro the side, they are not the friendliest group of people , and to top it off , the quote they gave me on my BMW was more expensive then the Dealership.
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Jason Beitz
I will never go near this shop again. They charge way more than any other repair shop. They quoted me 637.00 for front brakes and rotors on my BMW. I then called two other shops and both were 300.00 less with the same parts.
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Emilee Coomes
The team at St. Matthews Imports Service and Repair were knowledgeable and friendly and upfront with the unexpected costs in repairs I needed on my Focus. Very happy customer!
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Chris Pham
If youre going to quote me $550 for a brake pad replacement when other shops quote me almost half the price, I will gladly take my business else where. Unfair business.
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Robert Reves
Best people doing the best work in this city. The people are so patient and kind that they make you feel that your car is in a safe and professional place.
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Suheil Shunnarah
they will definatly be fraudulant to your ins company and they do shaby work
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Subhashis Satpathy
Pricey but does a quality job.
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John Gleason
Good work
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bobby acciardo
Its okay