Tranquility Salon & Spa

10294 Shelbyville Rd, Louisville, KY 40223, USA

Address:	10294 Shelbyville Rd, Louisville, KY 40223, USA
Phone:	+1 502-254-2582
Site:	yourtranquility.com
Rating:	4.3
Working:	9AM–6PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 9AM–6PM 12–6PM

Location

Photos 67

Reviews 8

Ami Patel

Will not be going back anymore....not sure why my hair was completely butchered considering it was going so well...at least I thought it was. I havent been able to even call back to say I want it fixed considering it is so badly butchered up....its going to be a while before I can even get a trim...:-(! 6/26/2017: So I consulted with 3 different (have one more to go) salons to find a new hairdresser, since my hair is so completely butchered...each of them said that the hairdresser knew she messed up but kept going to try to fix it instead of stopping. I cant pin up my hair or leave it loose nor can I tie it up it is so butchered....even a hair band does not help.....the only solution is to loose my below neck length hair into a short pixie cut to actually fix it & start all over....Cindy I wouldve appreciated it if you had stopped when you realized you made a mistake....you used me as a guinea pig to try out a new haircutting technique you learnt....customers want hairdressers to keep their skills updated but please dont use customers as mannequins to master the new techniques....I will never recommend Tranquility Salon & Spa to anyone....good luck.

Nicole Tompkins

I have been visiting Tranquility Salon and Spa for over a year and a half. I have been blonde, blonde with teal, red, and now back to my original color of dark brown. Julie has done a fantastic job with all of my sporadic changes and making each transition beautiful. She is not afraid to tell me how a color is going to turn out on my hair and next to my skin tone, and she is very patient with my indecisive requests. Her haircuts keep my hair healthy and easy to manage. I have not had to get my hair thinned once since she started doing my layers. And, she is the first stylist I have had cut my bangs perfectly. They offer a complimentary bang trim between haircuts, which theyre able to squeeze in quickly when my schedule permits. I have never had trouble getting a receptionist on the phone to schedule an appointment. I had Avdo do my hair once when Julie was unavailable, and he did a terrific job as well. If I ever had to have any other services done I would try Tranquility first. The staff and customers are friendly and happy to be there. Highly recommend!

Anonymous User

I had the worst experience and haircut of my life today!!! My hair was absolutely butchered by Julie, I came home crying in hysterics. It was a bad overall experience. I felt like i was being repremanded for waiting so long to have my hair cut, and for using affordable shampoo. Sorry, but no one enjoys being told over and over again everything "they have done wrong." I called to have my hair fixed immediately, (I payed definetly too much money for it and should not have bothered to go back there to begin with. When trying to explain what was wrong, the dresser did not listen at all, tried to fault it on my hair saying that was just how my hair was and basically did not care that she had ruined my hair. I ended up having to go somewhere else and they took one look and could not BELIEVE how poorly my hair had been cut. My day started with just needing a trim and a few layers added and ended with hair twelve inches shorter and a day full of crying!

Jenny Newman

I went to get a shellac French manicure for a friends wedding and Ilena did a well enough job and said a color change was only $14 so I returned two weeks later after scheduling an appointment with whom I believe was the owner. Having never gotten a color change before I wondered why I was there so long and she was shaping my nails after shellac removal and followed with cuticle treatment. When finished the owner said I owed $40 for a full shellac manicure. I feel it was a bait and switch since I said on the phone I wanted a color change but the nail technician didnt confirm with me prior to services. On top of this the color job she did is serviceable but not up to my high standards so I wont be back which is a shame since Im in the market for a couples spa day within the next few weeks and had been considering this establishment.

Carly Kowalski

I moved to Louisville about 2 months ago and looked online for somewhere to get my hair cut and highlighted and came across Tranquility. I was able to make an appointment quickly and as soon as I got to the salon the entire staff was very warm and welcoming. My appointment was with Michele and she was wonderful. She really listens to what you want and helps you achieve your ideal look, plus she teaches you little tricks and tips throughout the appointment. I loved my cut and my color looked great, so I made an appointment for my boyfriend, too. Michele also did a great job on his hair. I have since been back for waxing with Oxsana and she was amazing. She made me feel very relaxed and she is quick and efficient. I am so glad I found this salon, I would recommend them to anyone looking for a great experience for a great price!

matthew duncan

I recently got a a high stress job in the Louisville area and upon getting here was in desperate need of finding someone to cut my hair. I had heard some very positive things about Tranquility Salon & Spa from a coworker and was eager to give it a shot. Ive always been very picky regarding my appearance since my job involves a lot of interaction with other people, so naturally I was a little apprehensive. However all my initial fears subsided as soon as Avdo finished cutting my hair. Perhaps the best result of the visit were the many compliments I received short after from both coworkers and clients, regarding my new haircut. Since my initial haircut I have also added facials from Oksana and they too have turned out very well. I would recommend Tranquility Salon & Spa to anyone new in the Louisville area.

Lindsay Walker

I work a very demanding job with long crazy hours and have two young children, so time for me is precious. I love tranquility because they always fit me in (sometimes with less than 12 hours notice). EVERYONE, seriously, everyone is nice and willing to do whatever it takes to make you happy. I have had multiple services here and everything has been great. Rachel is pretty awesome. She does my hair and waxing and shes wonderful! The staff is focused on their customers, theres no visible drama going on which sometimes at other salons you can sense the tension upon walking in. They get you in and out, which for me is amazing. I highly recommend Tranqulity for any salon or spa service you may need.

Anonymous User

It sounds like someone walked in a disaster and expected to walk out a super model. My family and I have been going to Julie for years and would never even think about changing. Shes always the first to let you know of new developed products that may help you with the hair style that you wish to have. I was in last week for a trim and walked out a happy woman. You cant walk in and expect a miracle. On top of that she is great with the kids, she always has patience and a few little jokes to make them smile. I know that my daughter would not sit still for anyone untill she went to Julie.