Audubon Station US Post Office
| Address: | 4500 Government St, Baton Rouge, LA 70806, USA |
| Phone: | +1 225-383-7509 |
| Site: | usps.com |
| Rating: | 2.3 |
| Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 9AM–12:30PM Closed |
Location
Photos 1
Reviews 22
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tribble1701a
Constant problems with this post office. My carrier used to be the one saving grace of this place but unfortunately he was transferred. Probably because he was too efficient. My new carrier will sit in the truck and honk until I come out with my toddler in tow to get my packages from her when its raining. One time she stood there and refused to carry the box to my door because she said it was too heavy for her. Yet somehow I managed to carry it myself while holding my toddler. Packages and mail are constantly misdelivered. One time when I got someone elses mail I took it back there and asked where my mail was the counter person looked right at me and said they dont mis-deliver mail and I probably didnt get any mail today. When I asked her how does she explain me having someone elses mail she just shrugged. They will make no attempt to deliver packages and mark on there notice left so you have to go in and pick the package up yourself. Amazon has a wonderful thing called Sunday delivery, forget if you get your mail from here. They will mark it undeliverable and then you just have to pray it isnt lost by Monday when you go to the office to track it down. A previous reviewer is right dont bother calling they wont pick-up. One time I was on the phone with the 800 number and they attempted to call there for me. They didnt even answer for them. One star is generous, if I could rate them lower I would. I wish USPS would just shut this location down like they said they would a few years ago.
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Trenise E.
This office also known as the Audubon Station Post Office has the most horrible customer service. When you call, the phone rings and when they do decide to answer, you get a supervisor who sounds like she doesnt want to be there. Her name is Sandra. I would call and ask to speak to the manager and she would always say, "well Im the supervisor. Im next in charge." I would ask to speak to manager again, and shell respond "hes in a meeting." I would then request to leave a message and the manager has yet to call me back so I decided that I needed to go into the station to state my complaint with how they are delivering mail at my address. Before I went in, I called again and Sandra answered per usual and stated that the manager was in a meeting all day. I went into the station an hour later, and asked for the manager and he immediately came to the desk (what happened to this meeting he was supposedly in?). The manager, Mr. Johnson, is highly sarcastic, very rude and cuts you off before you can finish your complaint. He gave me this so called solution to fix my issue just for me to leave. I have been complaining about this issue since December 2014 and they have yet to resolve it. This station also, loses packages often and when delivered, they stuff packages in mail boxes sometimes causing the merchandise to break. This station is very poorly ran.
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Anonymous User
This post office is one where racist black employees get back at whitey. Not only do they get the satisfaction of leeching off their government job, but do so while moving as slowly as humanly possible. And of course dont be standing there in a line of 14 people when Sheneequa decides its time for her lunch leaving only one slow moving attendant. When its her lunch she transforms from a sloth into a leopard--putting up the "closed" sign and high-tailing it to the back. "Take that whitey!" They also have a problem of opening and closing on time. You know, a few minutes late to open, a few 10 or 15 minutes early to shut down. That type of thing. So in summary, this place is not recommended. Its typical of similarly situated (and from what I gather, racially motivated) ineffective postal locations.
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Kayla Mulford
I recently made an error in the address of an order I made. The order was shipped by Fed-Ex to USPS for delivery. When the package was rejected at the wrong location, I called USPS on Government and spoke with Sharelle. She located my package and held it for me to pick up. She was so patient, kind, and helpful with me. I am very grateful for her assistance and professionalism!
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vanquella martin
The mail girl sits in her truck for 30+ min.on her phone liking instagram pics and talking on her phone instead of delivering our bills we already get a late delivery as is. This is so disappointing. I just wanna slap the phone out of her hand and smash it and she knows were waiting by the boxes for our mail.
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Leif Remø
Friday at 14:00, the line ahead of me had about 7 people. Within what felt like a minute, I was in front, and thats with only two workers behind the counter. They were quick and very friendly. Definitely going back when I need to mail something else overseas.
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Terri Duplantier
I am so tired of this postal delivery woman being so lazy. Either my mail isnt delivered, picked up or today she decided to deliver but not pick up the mail in the mailbox. How many complaints does it take on one person for them to be removed?!
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Victoria Raby
This post office is extremely slow and does not deliver packages on time, as they are scheduled to be delievered! There have messages left stating they have been to the address when they have not. I hate dealing with this post office.
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Brandi B
The ABSOLUTE worse post office in the city. Omg... where do I begin? Lost packages? Packages marked delivered when in fact they werent? Not answering the phones? Lack of workers? Slow service? I guess Ill stop here. Smh...
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debra duncan
THIS POST OFFICE IS THE SLOWEST PLACE I HAVE EVER HAD THE DISPLEASURE OF DEALING WITH!!!!!!! They have a SIGN that says they will wait on you in 5 MINUTES or LESS.....NO WAY THAT WILL EVER OR HAS EVER HAPPENED!!!
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Kayla Franklin
I wish I wouldve picked an apartment in a different postal code the mail man left my package sitting out at the mail area and it was stolen and they havent tried to do anything about it. USPS is a joke!!
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Deborah Williams
I lost my hard drive at the post office and never realized it. A clerk there was so kind to return it to me. Excellent service with a smile.
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Michelle McConnell
A new postal carrier almost daily...my mail is being returned to sender. Why? There are only 2 houses on my street. This makes no sense.
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Charisma Cummings
Every time I order something and it goes through this service its always problem and the phone is disconnected Not recommended
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Andy Alkire
The absolute slowest people in the world work there. The Unions have successfully filled the positions with worthless workers.
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Noni Pocahontas
The post person keeps parking in the alley blocking passage. The phone line at the post office is constantly busy...
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dave broussard
least attention to detail and customer service ive seen . THe carriers are constantly skipping my street as well.
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Hal Herrington
Great Post Office. I have been using it since it was built. They seldom make an error and are always polite.
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Queen Tuck
Constantly losing or possibly stealing packages that are to be delivered per this post office location
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Justin Hartnagel
Waited in line for less than 5 minutes and received polite and fast service.
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Sara Landreneau Kleinpeter
The ladies are always friendly and helpful once I greet them with a smile.
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Danielle Bryant
Never had a problem. I love this post office.
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