Island Towing & Auto Repair

Reviews 7

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Anonymous User

Are they really honest? I took my 2008 car there for an inspection and a problem with the parking brake. Actually I never use the parking brake. But they told me my car couldn’t pass the inspection without fixing the parking brake, and all the parking brake cables needed to be replaced. I told them one rear cable was just replaced last year. A few hours later, they called me and told me that my car passed inspection and the parking brake was fixed without replacing the cables. I was told that a mechanic took 2.5 hours to clean and adjust the parking brake and that the parking brake was working, not perfectly, but could pass the inspection. So I drove my car back that afternoon and was charged $147.50 for the labor and $12.5 for inspection, $160 in total. However, when I tested the parking brake later that afternoon, I found the parking brake didn’t work at all, exactly same as before. I went there next morning and asked the mechanic. He said it worked when he tested in the shop. When I asked him to repair it again, he said the parking brake shoes needed to be replaced and would cost about $120 for the parts. Plus labor, they would probably charge me another $200 or more. I didn’t let them replace. So I think I paid $160 just for an inspection.

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Kara Lee

We had driven to Bar Harbor from Wisconsin. On our third day there, our car died (in the one-lane construction no less). We called Les at Island Towing and he was there within an hour. He told us when he got there that he thought it was the fuel pump (which it was). He told us that his shop was really busy and he wouldnt be able to get us in for a couple days.. we were trying to head out of town and wanted to leave as soon as possible. So Les towed us to a different shop in town. Les was one of the nicest people we met on the east coast. He shared some info about local lobstering, restaurant recommendations and more. Once the other auto shop confirmed it was the fuel pump and gave us a price, we called Les to get a second opinion. He exhausted all efforts to try to get us the part we needed, in a shorter time frame. It turns out, he was unable to, but we appreciated all the time he spent looking into it and calling around to part stores and Ford. He was a real straight shooter. He was very professional and got us out of a tight spot when we broke down. Very reasonable price for the tow. No one hopes to have to use a towing company while on vacation, but if the need arises, call Les.

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Althea Chute

I was on vacation in Bar Harbor and my car started shaking vilently. I called around for an auto mechanic but it was Saturday of Memorial Day weekend so no one was open. A Local said Island Auto Repair was a good shop so we called and by chance they were open. Les diagnosed and fixed my car in less than an hour. What could have been a long, drawn out process was the quickest, most pleasant experience with an auto repair shop Ive ever had. I am so thankful and grateful for Les and his team. THANK YOU!!!!

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Becky Morrison

We broke down on vacation the second day and called island towing to get our car. We ended up needing a rental car that they rented to use for the rest of our trip. Les the owner went above and beyond to help us make the rest of our trip memorable. As out of towners we were worried rates would be high and that was not the case with them they were very reasonable. Cant say enough good things about Island Towing.

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ajg942

This is a family owned business, theyre honest and friendly. (I know they are honest with their prices because I know a bit about vehicle repair.) I just moved to the Island (from Bangor originally); Island Motors is my new go-to repair place.

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Tony Lyn

Honest and quick and very very nice. I will be bringing my car troubles to them in the future. :)

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Amanda Meeks

Locked our keys in our car. Very friendly fast service. Thank you!!!!!

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