The UPS Store

110 Marginal Way, Portland, ME 04101, USA

Address:	110 Marginal Way, Portland, ME 04101, USA
Phone:	+1 207-761-0173
Site:	theupsstorelocal.com
Rating:	3.1
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 10AM–4PM Closed

Location

Photos 8

Reviews 11

Philip Ferreira

Been using UPS stores for mailbox service for years. This store doesnt answer out of state calls (which is bad for visiting executives with cells that are out of state). They dont return calls promptly. The boxes they rent have two pricing tiers (which is a departure from the UPS Store Norm) and more importantly they require 6 months (which is a money grab, if Im here on business for a few months I have to pay for 6? really?). The employee that answered the phone sounded lethargic and gave me the impression that she was completely untrained for the job she was doing, and might actually fall asleep while talking to me. I called the place on Western Ave in South Portland and they were almost half the price, with a monthly and a 3 month option. The person that answered the phone sounded like she was properly caffeinated to handle my query. Too many weird things going on with marginal way UPS store. Inconsistent policy (from UPS stores) makes for inconsistent service. The experience was bad enough that Im literally travelling several miles out of my way to get service elsewhere. Im 4 blocks from the marginal way store and life would have been much easier if they were not flakes. My advice is to take a pass and hit up one of the other stores.

The Sean M. More Band

The employees at the U.P.S. on Marginal way put the "Rude" in Mainer! I work at a nearby hospital and I was notified that a package was waiting for me. I walked into the store around 5p.m. and the woman looked me up and down and rolled her eyes and sneered at me. Then in disgust, she rolled her eyes at me and did very little to help me. Today, I came home from a long shift at the hospital and I called to clarify if I could pick up my package and the man on the phone told me "If you read the notice carefully, it says when you can pick up your package." U.P.S. is my least favorite shipping company because they have a history of rude behavior. On a final note, put a sign out in front that says where U.P.S. is located because it is almost impossible to locate from the street!

I was supposed to get my package delivered in two days. It arrived on the third day evening according to the tracking record. I was home the whole day hoping to receive my package and next thing I saw a note left on the mail box saying " sorry we missed you" and asked to pick up at their office. The delivery person did not buzz the door bell. And since its Friday evening and I dont have time to go to their office on Saturday which means I will have to wait until Monday to pick up my package. I chose for two day shipping because I needed the product I purchased immediately. Not happy with their service. Never ups again! I

kristy flemming

Ive been to this UPS store many times and all the employees are very friendly and helpful! As soon as I walk in I am greeted with a hello and how can I help you. I am constantly dropping off pre-paid packages that arent taped up or labels on them and they will immediately ask if I am just dropping off and will take care of the rest. They will tape up the boxes, affix the labels and send them on their way. They make it so easy. I love this store and will continue to come here for all my shipping needs.

LauraBruce Couilwith

The UPS Store in Portland has been indispensable for our needs. We travel often, and our personal mailbox in the store comes with services that have proven vital to us. Because its an independent franchise, they have capabilities that are unique to their location. Theyve been especially helpful and flexible in responding to some of the unique needs of our lifestyle.

JP Manring

As a constant traveler and frequent user of UPS stores all over North America, this location ranks among my top five favorites. The staff and manager there have always been pleasant and efficient in handing whatever I need done. Located just a couple doors down from the Miss Portland Diner, too, which is just a nice bonus when out and about in Portland.

tootonit

Ive been using the UPS Store on Marginal Way in Portland regularly for several years and have always received excellent service. Staff are knowledgeable and helpful, and the location operates smoothly.

Jon Decker

Its an efficient and uncluttered UPS store. Parkings a bit tight, but a billion times better than most of the NYC locations that I used before moving to Maine.

Deborah Cardone

The woman I spoke the this morning was very rude.

Zu Nobi

Gets the package delivered on time

Alan Precup

Expensive and unhelpful.