The UPS Store

Reviews 10

CH

Chris Low

This place is fine if youre just dropping off a prepaid package to be shipped. However, if youre buying packaging materials or having them package the item for you, youre going to get screwed. $6 for an average sized box, $3 for the peanuts to fill less than half of the box, and $6 for about 3 minutes of labor that went into putting it all together. Also, I later used the online UPS price calculator with the final dimensions weight that the clerk produced (using UPS ground service) and found that that service was somehow marked up from $13 online to $18 at the store for no apparent reason. I normally package my items myself but since I didnt have an appropriate box this time I decided to take a gamble, thinking "How bad can it be?" Was I ever wrong. Next time I dont have a box Ill save myself $20 and go to staples or something. TL;DR: Dropping pre-paid packages off here is fine, but dont buy their packing services or materials or pay the consequences.

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Jasmine Brown

Awful and will never ship from this store again. My package was 19 days late due to another UPS in another state shipping it all the way back to the original location, when I called to ask for a credit or refund due this issue, I was told to contact the claims department. From there, I was told multiple times the only way to get a refund is from this original location. The manager Gail did not seem sympathetic towards my situation nor did she bother to escalate to the owner of this location. There was one associate who actually took the time to listen and seemed to care, I dont recall her name but she was very sweet and understanding. The owner hasnt bothered to follow up with me regardless. VERY poor customer service and shady "guarantee policy". I shipped UPS Ground which is supposed to be 5 days ground shipping, I deserve a refund for getting my package 19 days later.

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Briana Papa

Never shipping through UPS again. My package had an estimated delivery date of a Monday. Every day that it didnt get there past that, I tried calling them and they said it would be there by the end of that day and were very unhelpful. Now, 4 days after, they have started a lost investigation and told me the label (that they put on) might have gotten ripped off and sent to a warehouse where label-less packages go. I imagine Im never seeing my package again. Which happened to include, among many other things, my college graduation photos that were professionally done and non reprintable. Now of course, I didnt pay more to have the package insured since I figured how hard is it to ship something without losing it. I guess I should have put my bet in them messing up. A gift to my mother has just turned into so much stress for the both of us. NEVER AGAIN.

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GR

Green Acres Kennel Shop

Both as a business and an individual I have a frequent need to ship something somewhere else in Maine or even somewhere else in the world. When I need something to be packed and shipped safely, I always know that I can count on Rick and his team to get my package where it needs to be. Now, most people don’t usually think of the UPS Store when it comes to printing services, but they do amazing work at very reasonable prices. Whether it’s business cards, brochures or flyers, see how they can help sharpen your image.

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e carpet

Will never come here again called to ask if can print business hours they said yes I drove 2 hours for them to tell me they dont know how to do it

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CL

ClownFish Extreme

Great Place, love the people there. The only thing is in and out of their parking lot is a pain, but hey thats Broadway Bangor for you.

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WE

Wendy Ashley

the service I recieved was excellent. I plan on make this store my go to for many things including business cards etc.

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Josh Elliott

Got some items notarized here, polite, quick, etc.

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KI

Kirkpatrick Wood

Awesome place to ship packages from

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JE

Jeff Shutz

Friendly staff.

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