A. Arundel Auto Service Center
| Address: | 1319 Forest Dr, Annapolis, MD 21403, USA |
| Phone: | +1 410-268-7388 |
| Site: | arundelautoservicecenter.com |
| Rating: | 4.6 |
| Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
Location
Photos 1
Reviews 9
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Anonymous User
Definitely superior to any other service center I have used in Annapolis over the last 15 years. The other reviews here are right on the money. Ed, the owner, is super knowledgeable and detail oriented. He employs certified mechanics so they really know car repair as I would expect. Fair pricing is absolutely correct. I had an accident with a curb during a sleet storm. The Toyota estimate for the repair was eight hours which is like 800 dollars. But because he is so experienced, he was able to confirm that the repair should really only take 3-4 hours instead. That is money he didnt make off me for the repair. However, he has earned my loyalty for future service needs. When my cars need repair now, I dont even ask how much it will be because I know it will be the best price and service in Annapolis. As a shade tree mechanic myself, I cant tell you what a relief it is to finally find a shop I can put my trust in. Now I dont have to feel like I need to do every little service I need myself. I understand that local law enforcement put their trust in his work also. (I hope it is ok to say that.) I only wish I had found him years ago. But I have, at least, had the experiences to judge for myself that he is definitely the best auto service in Annapolis. I encourage you to try this place just once and compare for yourself. Thank you so much Ed!
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Chris Moore
I have been taking my car to Ed for a few years and I recently had him install new tires, but it seems he is getting careless and sloppy in his old age. When I got home I happened to look in the center console and found all of my lock nuts wrapped up in a mechanics rag. I called Ed to ask him about it and he told me that they broke the lock nut key when they were taking the lock nuts off with an impact wrench. He told me that they must have been cheap and that I could go pick some up at Pep Boys. Fine, things break, but what really got me is that he neglected to tell me, when I was there to pick up the car, that they were unable to replace all of the lug nuts. The next day I happened to look at the bag that the lock nut key was stored in and its states on the bag Do not use an impact wrench on the lock nuts. I called him to tell him about this and he got defensive, told me it was not his responsibility and hung up the phone. These were not cheap aftermarket lock nuts. These were OEM, delivered with the car when it was new. If he had simply offered to order me a new set from the dealer at cost I would have been OK with that. Instead, all I got was his crappy attitude and zero interest on his part in resolving the issue.
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Tom Byrne
I never leave reviews for any business. but I felt that this business deserved my feedback. I had my oil changed at Sheehy Nissan and told them there was a little vibration in my front when braking. They told me my front brakes needed to be replaced. I took it to Firestone on West st, and they told me that my rear brakes needed to be replaced. I took it to AArundel on the advice of my neighbor. Ed told me that both brakes were ok with about ten to fifteen thousand left on each axle. He said that if you could handle the small vibration that you may as well get the life from them. As a result he won a sale from me for new tires,and Hankook are a very highly rated tire. Ed the owner can talk your ear off , but he is very honest so I would recommend this business to everyone.
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JP Holman
They get it done right, the first time. Much less expensive than the dealer repair shop. Never try to up-sell you on things you dont need and they will tell you when things the dealer recommends really do not need to be done. I moved to Annapolis two years ago with 2 older cars (a 2008 RAV4 and a 2003 Lexus) and was referred to them by a neighbor. I only use the dealer now for recall repairs. I even gave up on JiffyLube because Eds service is cheaper and the check over his guys includes with an oil change is far more thorough. Real piece of mind. He also saved me a bundle on a set of quality new tires, which can be pricy for a Lexus. Also, good people working there. This place is a real find.
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Whitney Anderson
Every time I would take my car in to a dealer repair place or the well known chain mechanics, I would be hassled to repair things that were already repaired, the repair guy trying to charge me twice for service, etc. It was costing me a small fortune to keep my car in good shape. Then my husband and I found A.Arundel Auto! WE LOVE THEM!!!! They are honest and they talk us through the issues with our cars. They also give us their honest opinion on what should be repaired and what repairs should be focused on. Would definitely recommend them!
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Karl Bugenhagen
Took my car in to have new tires put on. They tightened the lug nuts so much that I could not get them off when I needed to change my brake pads. Typical shop practice, I guess, to use an impact wrench that gets them on so tightly you cant get them off yourself, but Ive always been able to get them off with a long pipe slid over the lug wrench. These were put on so tight, the pipe started twisting my lug wrench!! This isnt the only place that does this but I guess I expected A Arundel might rise above the average shops practices.
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Dave Stadler
This place is amazing. Most honest mechanics I have ever dealt with and a model for any business to follow. On a few occasions I have been sent away saying I dont need a repair and they are not going to charge me. So I can only assume they do that for others but yet their business is booming. I recently ran into a situation with a used car I bought where they went way above and beyond to get me through the inspection process. The prices are more than fair and they do top quality work. Highly recommend.
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Brenden Flora
Ed + his crew run a great business. Over the past 4 years i have been in the area i have looked for a trustworthy mechanic. I worked with a couple auto repair shops throughout Bowie and Annapolis. I have been putting my busines with Ed for about a year now (starter was replaced, routing maintenance, breaks/rotors) and he has always been reasonably priced and gone the extra mile to do the right thing. Would highly recommend anyone with car issues or in need of an oil change to consider A Arundel Auto.
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Jackie McCullough
Ive been taking my cars here since about 1999. Anytime I bring a vehicle in, Ed always explains what work is needed and never pushes work that is not needed. As a female, that is what I appreciate the most. I never feel like I am being sold something that is not needed. Repairs are always done right the first time and if there is ever a question, Ed is always willing to let me stop by and talk to him. If you ever need a good, honest mechanic, I highly recommend A. Arundel Auto.