Address: | 122 N Tollgate Rd, Bel Air, MD 21014, USA |
Phone: | +1 410-836-0800 |
Site: | stackandstore.com |
Rating: | 3.9 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 9AM–1PM |
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David Mukai
I havent used the storage unit yet so this review is based on first impressions and not longterm usage. "Mike" was the only person on duty shortly before closing time, but he was extremely helpful and professional as he juggled "minding the store" along with showing me around and getting the rental paperwork processed. Mike knew about the business and answered a myriad of questions from me about how the rental worked. The place itself appeared clean and well taken care of with lots of moving carts to help you load up your stuff and drag it to your storage unit. The main office serves also as a retail store for other potential needs such as packing materials, boxes, and locks for the unit you rent or even renting vehicles to help you get your stuff to the storage facility. They employ quite a bit of security features in the building and the hours that you can move your stuff in and out will be very convenient for some of the extensive moving Im going to be doing. Im not going to be storing anything valuable in the unit, mainly old papers that I have to go through and destroy, so Im not too concerned about climate control or environmental features, but just be warned that there are no lights or electricity in the units, which is typically the case for these types of storage units, so youre kind of limited as to what you can actually do in the unit, which is mainly moving stuff in and out. Overall, I was quite pleased with the entire experience of setting up the rental of the unit, and I dont anticipate any really disappointing problems in the future. If I encounter any, Ill present them in my follow-up review regarding the longterm storage experience.
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Anonymous User
Id be very weary of keeping anything valuable in this storage facility. My wife and I stored nice furniture in this facility only to find mold on every piece when we went to move. Had to throw out everything. Of course they arent responsible because they have you sign a piece of paper
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Brian Morrow
The staff made sure the entire transition process was speedy, the rental truck had no issues, and they had all the accessories one would need for moving local on site. My transition went faster than I thought which helped me out alot since I was moving the next day!
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Daniel Whiteaker
Sam and Sandy and Samantha were all EXCELLENT!!!! Very pleasant experience with no hassle. They all went above and beyond to make sure that I was taken care of. I HIGHLY recommend this location to everyone who wants a great moving experience!! Thank you guys!!!!
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Anonymous User
Had a one-day rental of a truck on memorial day weekend. Service was excellent. Everything that was reserved on line was ready and available. Truck was ready and no wasted time with paperwork. Staff was pleasant and welcoming. Will definitely return.
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Frank Besaw
Will not do business with them ever again. I will drive the extra 20 miles pass them to deal with someone else. Good luck to anyone that deals with them. The only thing I hate is that poor-fair is the lowest you can give them.
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Josh Carper
Great service, very friendly people that went above and beyond to meet my needs. I had a storage locker here for a few years and never had any problems. Ive also used them for a truck rental which was great.
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Rick S
Very friendly and helpful. Fast service getting the units we needed. Only small issue is steep parking lot getting to some units. Moving truck had issues getting up hill.
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Sandra Lafevers
The people (Sandy) were awesome to work with. Very helpful and patient. The whole process was easy and the site is very clean. I would 100% recommend them
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Charm Studio
Quick and easy to get a unit! Professional staff and clean facility
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Chris Van Doren
nice staff and location though little pricey
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Lynn Molnar
Kind staff