Address: | 532 Cranbrook Rd, Cockeysville, MD 21030, USA |
Phone: | +1 410-667-7625 |
Site: | droolofrock.com |
Rating: | 4.5 |
ST
Stella
My child attended DOR for 4 months and the owner accommodated our schedule. The concept is great and the teachers are cool with one particular teacher being the most awesome teacher EVER! I appreciated her loving on my child when he needed it most, although it was known that her loving on him so much was frowned upon. Ultimately, we decided to take our child out of DOR because of poor/passive aggressive communication from the owner. Via text messages, she informed me that my child wasnt bonding with other students. Via text messages, she also requested that I encourage my child to warm up to one of his teachers because he was "super attached" to the other teacher who recently started. My response to her was no because my child is smart and will go to who he is comfortable with. I should mention that this is the teacher that my son saw grab a student aggressively, and I walked in just in time to not only see the incident occur, but also to see my sons reaction; he was very frighten and it broke my heart. I waited a day or two to bring it to Jens attention because I wanted to give the teacher the benefit of the doubt; she had been really frustrated with one particular child and I could see the stress on her face. I decided to say something because I was the voice for my child and his sad face haunted me. However, for Jen to ask me to encourage my child to go to this teacher was a weird to me. If anything, the teacher should be the one going out of her way for my son to warm up to her, considering what happened in the past. Also, its normal for a child to not care for someone and to really like another as long as hes not being disrespectful. It was never mentioned to me that he acted rude or even mean to her. I dont force my kid to go to people, give people hugs, etc. I made sure he thanked them everyday before he left. I didnt know where all of this was coming from, so I requested to meet with both teachers to understand what was going. I communicated regularly with the teachers and I was taken back by the information Jen was passing along on their behalf. I mentioned to Jen that none of these concerns in her text messages regarding my childs behavior/wellbeing were addressed during the quarterly parent-teacher conference. Jen went as far as telling me that meeting both teachers were not necessary and that she could relay the message. Of course, I continued to request a meeting with both teachers and stressed that I would be willing to come in the morning or evening to accommodate their schedules. I spoke to both teachers afterwards and thanked them for what they do for my child and also to make sure that they were comfortable communicating with me, especially when I ask how my childs day went when I pick him up. They both stated that they were comfortable communicating with me and that I shouldnt be concerned about that. They said that he was bored and would benefit from being challenged, so moving up in a few months would be best. The last straw was when Jen texted me saying that there is a spot opening up and that my son would benefit from moving up to the next level because hes regressing and that she wanted me to think about it. Wait what?! My child is 2, what exactly is he doing that is considered regressing? Is he crawling around on the floor? Maybe the choice of words could have been different and definitely not communicated through a text. Through it all, in my opinion, her text messages were passive aggressive, but passive aggressive people rely on saying thats not what they meant when you call them out (as I did once and she called me bitter), so I decided to let it go because my son was still attending the school and I didnt want to put him or his teachers in an awkward position. We decided to take our child and money elsewhere because we werent comfortable with Jens communication style, especially when it has to do with the wellbeing of our little nugget. Adding an emoji to a text doesnt change anything. :)
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Kristen Closson
This environment has been one of the best things that has happened to our daughter. She has been there for 7 months. The enviroment is bursting with learning and fun. The teachers are the best. The culture they create is nothing but kindness. I dont understand the previous comment/review at all. It does have a McDonalds near it (no impact to the care or experience our daughter has) but the inside is so much fun and bright. The cleanliness is extremly detailed. I would give it 10 stars if I could. There are many other long term parents that are very hapy as well. Our daughter has special needs so she has Infants and Toddlers visit her for quite a few visits each month. The instructors with Infants and Toddlers (who see many environments) consistantly tell me how impressed they are with the facility and teachers. Each one of them has told me how excellent the staff is and what they can see what the staff does and have done for our daughter is truly a gift. The I&T also make comments to me like "how could you not have fun in this place", etc... Before we came to Drool of Rock, we came for a tour and that was very helpful as well.
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Elizabeth FitzGerald
Drool of Rock has been nothing short of wonderful to our daughter since her enrollment almost a year ago. The owner (Jenn Remmel) and the teachers have remained continually patient and understanding in every aspect of parent communication, our daughters care, and the activities/additional performances they take the time to put together for their families. When our daughter was hospitalized, Jenn and the DOR family sent her personalized gifts and cards out of the goodness of their hearts and have remained ever watchful of her care and needs since. The owner and staff has never displayed any level of disrespect and were even willing to go above and beyond financially when our daughter was hospitalized. These are all qualities you will NEVER find in any other daycare or school. You cannot judge the building from the outside because once inside of DORs doors, there is a spacious and musically creative atmosphere unlike any other. There is a sense of honor and pride that Jenn Remmel holds her staff to and is truly the creator of a fantastic environment for young children.
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Helen M.J
Here is why I LOVE this place: My daughter who went through two other day-care centers, and had a hard time in them, LOVES this place. If you are a parent of a shy child you know the feeling, of stress and relief when this happens. The owner and director along with the teachers went through my daughters adjustment along with us every step of the way- and this is something I did not encounter anywhere else. When I drop her off every morning, I feel good, because she is excited to talk to her teachers, friends, sing with Ms. Connie and dance, and do all the wonderful things that the director and the staff tirelessly put together for them. It is a great place that allows their little minds to flourish, while heaving fun!!! Other things I want to mention as far as location: - Nice big rooms with a ton of space for the kids to play and perform their other activities - Very colorful and imagination enhancing decor - Impeccably clean I cant say enough good things about the place. The staff and management have exceeded our expectations as parents!!