Merritt Clubs - 24 HR Eldersburg

1388 Progress Way, Eldersburg, MD 21784, USA

Address:	1388 Progress Way, Eldersburg, MD 21784, USA
Phone:	+1 410-549-8855
Site:	merrittclubs.com
Rating:	3.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 6

Prof Rolie

The club has a lot to offer in terms of decent machines, a well equipped work out area, large parking etc. I would give them a five star was it not for two things; 1. Staff interactions with customers are not always polite. If you dont respect your customers in the little things the word of mouth gets out real fast. I have seen the ladies bend over backwards to accommodate clients. However there is a female manager (African American) who does not respond to greetings...I thought she did not hear me but I am now convinced shes just not a people person which begs the question why work in a people environment. There is a guy there (has long hair and a beard) who when he works the evening shift constantly switches off he TVs in the cardio area upstairs even up to ten minutes before the gym closes. Yes dude - you may save yourself a trip upstairs but you have just placed your needs before that of paying members. Take a cue from the ladies who even ask you which TV they should leave on which actually encourages you to switch off the TVs if you are the last one upstairs. Courtesy breeds courtesy and a CONSISTENT culture of politeness pays off. The second thing is the "24 HR" concept...I know all the Merritt gyms have gone 24 hours this year (2016) but having been a member of two other clubs I must say that the Eldersburg gym is not really a 24 hour gym. If you shut down the main floor and have people congregate in one or two SIDE rooms then you are not a 24 hour club - you just have rooms that are available after hours. I am hoping this is a transition phase before they open up the main floors but I am not holding my breath either but do me a favor dont call yourself what you are not. Downtown Merritt (DAC) is 24 hours, Canton is 24 hours because ALL the amenities and most importantly the main workout areas are open to the clients 24 hours but Eldersburg is not 24 hours...you still shut down the gym at 10p.m. on weekdays, 8p.m. on Saturdays and 6 p.m. on Sundays. We wont judge you for what you are but we will for trying to be what you are not.

John Corona

2010: Ive been a member for a few months. Very nice experience so far. Nearby clubs have only free weights or plate-loaded machines. Merritt has everything. Facility kept clean and equipment maintained and repaired quickly. Large parking lot. Nice pool -- indoor and out with heated "arthritis" pool. Good hours. No aggressive marketing and reasonable contract terms. They dont accept up-front payment for a year, because they are not bonded. Only offer pay-as-you-go options. 2011 Update: I am still and member and still satisfied. This gym has a very active seniors membership, principally in the pools. This is good to see. Excluding the pool, the average age of the morning crowd is probably around 45. The gym is more lively in the evenings. Their classes are well attended, and many folks sign up for personal trainers. The one extraordinary advantage of this particular gym is its space. It is large, has a full basketball court, raquetball courts, pools, and plenty of special purpose rooms. There are two quiet rooms without televisions and not crammed with machines for stretching, yoga, etc. 2013 Update: Overall the gym is still excellent and the best in the area. They are presently improving the gym floor, probably in light of the upcoming opening of Golds Gym nearby. I have noticed that Merritt is not very serious about fire safety. The fire exits in the basketball court where they conduct their kids summer camps were/are not well maintained. The fire lane is frequently blocked by trucks and dumpsters, and the fire extinguishers are not inspected. I mention this just in case. Otherwise, the club is still excellent. 03/14/2013 Addendum: The gym manager showed me a summary of a 02/13 inspection by the state fire marshal. The gym was found to have no problems. :)

Justin Smith

24hrs... not at all. The "gym" has hours.. they open at 5am and close at 10pm, during the week. I was use to other Merritt clubs which has one or two people working overnight. Not here! You get a hotel style workout room, thats crowded with equipment like it was designed to be a storage room or a display room. One of the comments on here, a manager responded back stating they did a survey and people didnt use the 24 HR gym (aka "storage room") enough to show a need for staffing. Yeah well thats because the people who would use your gym at those times are using other gyms now. I walked in and seen the 24hr section and literally lost any interest in this facility. Im paying for a 24 HR gym that cant even pay one employee to sit at the front desk and watch TV or fold towels to allow convienece to the members who need to be in earlier than 5. FYI Merritt, your survey will always show not enough users after hours because no one wants to workout in a storage unit.

Jenna Korsby

I felt the need to write this review to warn other parents about this location. Last month I was working with a personal trainer who uses the name Sarah, I had brought my 14 year old daughter with me. While working with this trainer she had presented a cheerful and fun personality at first which made me comfortable, I had left for a few minutes during a a training session and my daughter stayed in the room with her, when I returned I over heard the trainer engaging in sexual conversation with my 14 year old. The trainer quickly stopped when she saw me returning. After we got home, my daughter explained in detail her sexual conversation with Sarah which was rather shocking and made me feel extremely violated. I never returned to that club and I highly warn people to use caution when going there.

John Dillon

You might be impressed with the facility, but once your into a legally binding contract, the true colors show. Aside from being the most expensive gym in the Baltimore and DC area (even though they are only in the Baltimore area), when issues arise nothing gets done. Management fell apart with the termination of the previous GM, my wife and I were violently harassed and she was insulted and nothing was done. One of the personal trainera inflicted an injury on me and lastly when that was confronted with management I got slandered by the defending trainer. Several legal charges are pending against the club. If you want a gym honestly choose one of the cheaper ones, all you really need is cardio and weights, all that extra amenities are not justified. Good luck making your choice.

Steven Mitchell

I originally signed up for this gym which is more expensive because the Owings Mills steam room kept breaking. My other reason was because Eldersburg was going to be 24 hours. The steam room has been out of service for at least a week and I just found out that only 8 cardio machines are available 24 hours and only a few of the weight lifting machines are available 24 hours. Most of the building is still closed and you cant even use the locker room, you cant take a shower you cant use anything at all. Them being open 24 hours is completely pointless and spending the extra money for a gym that has a steam room that operates turned out to be worthless too. Very disappointed and not too happy that Im spending an extra $30 a month for this subpar service.