Bliss Nail Salon

11815 W Market Pl #3b, Fulton, MD 20759, USA

Location

Photos 100

Reviews 7

L Chambers

It started off OK, with them seating me right away and giving me a bottle of water. I thought this is different/better than what Ive experienced at other nail salons. The tech was OK, a little rougher than I expected, but tolerable. However it went downhill when the polish was being applied. First I had to tell him that it looked rough, lumpy. He smoothed it out a little bit. Then I said to myself its the big toe where they will put the design, so dont worry about it too much. When I asked for a design on each of my big toes he looked at me as if I was speaking a foreign language. Then he went to talk with someone else and pointed at me as if to say I asked for a design. So no problem. I was glad that he was getting someone who knew what they were doing. They came over, asked me if I wanted a design; I said yes, Id like to get one with flowers. He said OK. He did a good job on the design. He then left me to dry. After that no one, not even the ladies who walked back-and-forth, no one asked me if I needed anything, no one checked on me, not even the guy who first did my pedicure. I had been to many nail salons in the past, read the reviews on this one, saw that most were good except for the lady who experienced something similar to me. She was African-American (I believe) and I am African-American. It makes me wonder if there is some connection. I would like to think that race doesnt play into a place like this where you pay good money and even give a tip even when the service is not excellent. It was my first visit and it will be my last.

Renee Nyack

I went to this salon because it had a high rating and its fairly close to me. My nails look fine. But the customer service i experienced was appauling. As i was getting to the end of my session i was just left hanging by my tech. I believe he assumed i wasnt going to tip him given that they only do cash tips--which was not communicated to me by anyone. But after i payed for the service with a card, i figured it out, im no dummy. I left my larger bag in my car to avoid having to lug it around so i figured oh ill just get cash when my nails were dry instead of going outside mid manicure. Nothing was said, no questions were asked. Jump to the end and my nail tech just got up and went to the back without a word said to me. In my frustration with this treatment and lack of communication, i just went to my car to get cash for a tip (because again, im no dummy and i will not sink to that level of rudeness), left it on the table i was at, and left. No on said anything to me, and i know he saw me. Whether or not he knew i had cash with me, there is no excuse for treating a client that way. You should be courteous to you clients because thats the standard. I dont know if Ill ever go back to this salon again. I dont get my nails done often enough to have to go somewhere Ill be treated as if im not worthy of decency because youve made an incorrect assuption about me with zero information. The job was done well, but just know they only take cash tips....

C W

TERRIBLE!!! The place is new so it is aesthetically pleasing, that is the only thing it has going for this business. They price gouge and their services offered cost more than average salon in the Washington metro area. Anna is awful and comes across as she is doing you the favor. The gel nails lasted ONLY 4 days, then they started popping off like press on nails. They tell you to come back and they will fix, who has time to keep going back. The top coat was put on very thin and didnt cover the entire nail. If you point out something or ask a question she seems to catch an attitude. She tells me "I know what I am doing dont worry," then I am back with gel polish lifting off the nail. I dont mind paying if the work is good, and I tip 30%. Anna doesnt appear to like her job and should do her self a favor and find another line of work. Pedicure at Bliss Nails are extremely overpriced $35 dollars and that is just for cool water, filing your nails and polish. Every pedicure I have EVER had included any exfoliation of the heels, leaving your feet smooth. Not at Bliss $35 plus $5 exfoliation. Some salon offer a combination Gel Nails and Pedicure discounted rate - not Bliss they are $75 for a gel mani and generic pedi. I am happy I found another salon right around the corner that is so MUCH BETTER! Feedback - Lower your prices and up your customer service.

Janice Vasquez

My daughter and I have enjoyed Bliss Nail Salon, as part princess of our mommy daughter dates because they have the most adorable princess pedicure set up with child sized butterfly chairs and bowls. In the past weve done walk-ins and or appointments and never had an issue. Weve had good service. Unfortunately today having an appointment at 4:00 we were sat in the chairs to soak, soak and continue to soak for 45 minutes without anyone approaching us even to just apologize for the wait, it was busy we know, but an apology or just acknowledgement of our wait time wouldve helped. My daughter and I made our decision to leave and as we were walking out thats when we got our first apology and told someone would be with us any minute. Sorry, moments ruined, and lots too late for an apology. Thanks Bliss for past memories but we will not return.

Ella Diehl

It was the worst salon experience of my life. Ive gone to another salon my whole life and its fantastic. I tried something new because all my friends and I were all going out to get our nails together at bliss. I was told it would be a 30 minute wait. An hour and a half goes by and still nothing. Finally, I get seated, and the person just puts on the tips (I was getting acrylics) and walks away. I soon realize he is not coming back, but instead, giving some old woman a foot massage!!! I was livid. I asked the front desk what was going on. As soon as I threw a fit I was treated, but it shouldnt have to get to that point to get good service. In the end I got a $15 discount. 10/10 would NOT recommend!

Annie McCormick

Update: A few days after my SNS polish was done it started to peel off completely. I had never seen that before. I went back and they redid my manicure for free no questions asked. I really appreciate the great customer service and will definitely be back! Had a great experience! This is one of the few places around that does SNS. I had an appointment and was seated as soon as I arrived, the salon is clean and inviting. Titi did my manicure and I couldnt be happier. Im looking forward to my next appointment and trying out their pedicure chairs.

Judy Hagemann

It is a very nice place, but environmentally not happy with insisting I wear their foam flip flops when getting toes painted and I guess they all are doing the plastic bags in the tubs. I hate plastic. Not sure why they are better than cleaning the bowls.