Wells Automotive Inc

108 Holsum Way, Glen Burnie, MD 21060, USA

Address:	108 Holsum Way, Glen Burnie, MD 21060, USA
Phone:	+1 410-766-9266
Site:	wellsautomotive.net
Rating:	4.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 50

Reviews 19

John Gajda

I have used Raymond since he started the business as a one person show (Raymond). Recently I had a reoccurring problem with my vehicle. They were able to track the issue down to a little known technical service bulletin put out by Honda. They also learned that thanks to a lawsuit filed by Honda owners experiencing the same issue, Honda extended the warranty for this issue which had to do with the pistons. When I first took it to Honda they would not cover the issue, when I explained what I had learned from Wells, Honda readily agreed and made the warranty repair. Honda told me that the repair would have cost me $7000, but thanks to what Wells found and the extended warranty, it cost me nothing and I basically got a rebuilt engine. This was over six months ago and the problem is solved. This is just one of many stories that I could tell on how they have helped us through the years. Are they the cheapest, no. But they are cheaper than a dealer and in my experience do better work. I have found the work will be done right and if there is a issue they will back their work, or find what the issue is to fix it correctly.

Tania Howard

A week ago we visited Wells Auto (on recommendation from a friend). Today, one week later, I have a beautiful custom-built Jeep in my garage. Somehow, this happened without one bit of stress, and for significantly less money that I anticipated paying for a brand-new, factory-warranted Jeep. Mike Wells has exceeded our expectations for service, quality of work and pricing. He is kind and extremely well-informed, and - so rare in this day and age - does exactly what he promises, when he promises. He answered all of our questions within hours, if not minutes via phone or email (we drove 1.5 hours to see his cars - AND - he delivered ours for free!). I was a bit uncertain about lift height and tire choice, and Mike chatted with me several times, respectfully weighing in his opinion on the "look" I was going for, and he was spot on. On a scale of 1-5 stars, Id give him a 10 if I could!

Troy Nussbaum

Amazing service. This was my first time using Wells and I will continue to do so as long as I live in the area. I went in a few minutes before they closed one evening, they stayed 25 minutes late with me writing up a service proposal and explained to me what and why the charges were what they were. Dropped it off in the morning before work, they called me around noon and I picked my vehicle up after work with no issues. This is a small business at its best. They understand customer service and have a good business model. Two weeks after my first service with Wells I got a thank you card with a service gift card valuable for $25.00! I couldnt believe it! Make sure to give them a try, you wont regret it.

Vickie Coyle

The entire experience at Wells Automotive is great! You will experience top notch service advisors who work with you to understand your unique situation. The mechanics are thorough. Between the mechanics and service advisors you will have an accurate assessment of the repairs needed on your car or light truck. Location is very easy to get to. The owner, Ray Wells, absolutely stands behind the work performed at Wells Automotive. We have been customers since the 1990s and moved to Delaware in 2013. We still come back to Wells Automotive to a trusted car repair business.

Ryan Sackett

When I first dropped off my car the service tech seemed knowledgeable and capable. They called me the next day to say they broke a part while fixing something and wanted me to pay for the part and the labor to fix it. I was fired up. They declined to split the cost of pay for any of it. I had my vehicle towed out of there and payed them for what they had done already. I will never go back.

had several botched repairs. mechanic even left a screwdriver under hood luckily didnt get loose and fall on the belt. might be fine for domestics but I wouldnt recommend taking a luxury or foreign here, these guys are lost when it comes to diagnosis. Went to independent mercedes shop and they diagnosed it in 1 day. why wells couldnt figure it out I dont know.

Kathleen Burnett

Wells Automotive has been great each and ever time I have needed work done on the car. I wouldnt hesitate to refer anyone to them. I would say even my Mother, but she is the one that told me to go them. The people are great and they will take the time to explain any issues and make sure you understand what needs to be done.

Jennifer Moran

Our family has been going to Wells Automotive for YEARS! I never hesitate to recommend them. They have a comfortable area to wait if you are staying during the repair or maintenance of your vehicle. They are honest and friendly and the communication is great! Thanks for all the years of assistance!

Kimberly Wiggins

I got a lot of work done before a vacation I went on. Wonderful service. I was very surprised when I went to get the mail and there was a thank you card as well as a gift card thanking me for going there. Classy! Very good experience.

Marquita Cole

This is the only place that will ever work on my car! I have no complaints about them. Customer service is excellent and they keep my car running like a well oiled machine!

Michael Rountree II

Great people and prices, solid work and theyre not out to rip you off like most repair shops. Theyre the only ones allowed to touch my vehicles.

Charles Wanko

I had an appointment for an oil change. It was done FAST and professional. I was treated great and enjoyed a cup of coffee while I waited.

James Campbell

Did the business with them twice. Quick service, professional and honesty. I adopted Wells Automotive as my mechanic.

Cybele Pomeroy

Excellent service, reasonable prices, comfortable waiting area. A great family business!

Mike Culler

Everybody was friendly and they took care of my cars problem quickly

Sandy LaFon

Cares about the customer!!! Quality work stand behind there work.