All Tune and Lube

Reviews 9

JO

jo Beall

BEWARE ALL TUNE and LUBE AUTO REPAIR 8201 Ritchie Hwy Pasadena Md Thursday evening 11/13...I took my car to All Tune and Lube Auto Repair in Pasadena MD for a free estimate for a noise I was hearing after a transmission install. My car always started every time and ran just fine. I started my car when I left my home for the free estimate and again when we went for the test drive the few miles with the mechanic on the highway then started again to drive it into the bay to put on lift where the 3 All Tune and Lube mechanics were looking at my car from underneath as the car was on a lift when one reached his arm up toward my battery from under the car and probably didnt realize i was watching them as I peered out the 12" x 6" window on the door at leads to the garage. I was then asked me to come out so they could explain what they thought was wrong with my car not really knowing what the problem was. And they drove my car out once more. Well when I got in to drive away now my car went click click click. And I had to go looking for one of them as they scrambled as soon as i got in my car parked directly in front of their bldg. I got a jump start from lee the same person who told me to bring my car in. Saying he thought it may be my alternator but my alternator was new! Hummmm. Then as i got up to the light my brake light came on a sure indication my alternator wasnt working all of a sudden. Just made it into my driveway approximatey 5 miles away when my car died. Next day I had another mechanic look at the alternator issue and as I expected my car had been vandalized by the one mechanic who had reached up and ripped all my alternator wires out on purpose just to get me to leave my car and spend money. It took the mechanic 3.5 hrs to fix what they had done.

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SA

Sarah P

This is the place to go! Finding a reliable mechanic who wont try to overcharge you or add unnecessary services to your bill is difficult. I have a Prius that had some strange stuff going on and was in bad need of a bunch of maintenance. I didnt have a mechanic in the area that I visited regularly, so I was calling around and being rejected by other places that said they didnt have any appointments open for me. I spoke with Lee at All Tune and he told me to just bring the car by right away if I wanted. He had his guys take a look at it as soon as I arrived (even though they already had other cars to work on in addition to mine), and then he called around to other local shops to get their quotes for the things that needed to be done. He even prioritized everything for me and told me which things I could put off until later if I needed to. He worked with me on the price and was very, very reasonable especially in comparison to the other guys. In difficult times, this was a really great thing to have someone who cared about my personal situation and didnt want to take advantage of me. Lee and his guys really are great. I will be come back here forever and I will recommend this place to everyone I know.

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JU

Judi Rogers

I would not recommend this shop, they did not stand behind their brake service and instead of replacing their faulty parts, they kept coming up with different parts of my brake system that went bad, after servicing and replacing brake parts 3 times. Cost for a 16 month period was over $2000. They never once told me that something else needed repair, my brakes went out completely in rush hour highway traffic. Had the car towed to their shop, they told me it was a different part of my brake system, funny though after charging me for a brake line , they also replaced the bad part without telling me. Called the shop to ask why it was replaced if it wasnt bad, and was told they replaced it because I was upset. I also had 60,000 and 90,000 services done here, and after going to another shop all the bolts on my manifold are missing, it was just laying there. Can only wonder if any of the repairs and services I paid for were actually done.If you are a woman and have no knowledge of car repairs stay away from this shop.

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DA

Dana Merino

This shop was excellent. I was having a problem with my Volvo and the Volvo dealer insisted that my engine needed to be replaced. My neighbor recommended this shop to get a second opinion since she has used All Tune and Lube for years. When I arrived they were very nice and professional and found the problem was a sensor and not the engine. They ordered the part while I waited and fixed the car and now it runs perfectly! These guys are excellent and their prices are reasonable. I would definitely recommend this shop to anyone looking for an honest shop that wont take advantage of you.

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PA

Patrick Hall

I have been a customer for over 10 years and have always gotten the lowest rates and honest diagnoses of what was wrong and what my options are. Love these guys. One time they called me to say that when I approved them buying a part for my repair that was $450, it turned out to only cost $250 and my bill was $200 less than the estimate. Today I am having them do the timing belt and water pump replacement at 100,000 miles for my Acura TL and it will be well below what another mechanic would charge. I recommend them to all my friends.

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ZA

Zack B

Im fairly inexperinced when it comes to cars so Ive always been really wary about the shops I take it to. When I heard about All Tune and Lube I decided to drop by when I had some issues that could not be avoided any longer. They took the time to explain to me the problems, and even show me. When it came to pricing as well they were willing to do a "bundle deal" and it saved me quite a lot of money. Fantastic people, Id recommend them to friends and family.

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A

Anonymous User

Scammers. Mechanic quoted $10 for oil change if I brought my own oil. However, once I was there, mechanic said I had numerous problems that required repairs totalling over $300! A typical auto body repair shop that takes up time to look for unnecesary problems and waste time. Took my car to another place and mechanic said it was fine.

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PE

Pete Cox

Ive been a regular here for years. The team at ATL always does a quality job at a highly competitive price. The management is very responsive, you just have to let them know if theres an issue. They always go above and beyond to ensure that I am completely satisfied with their work. I recommend them to all my family and friends.

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MI

Michele Outland

I recently moved to the area and was recommended to try this repair shop. This place is great and I was very pleased with the service and the excellent price I got. The staff was very friendly and extremely knowledgeable and did a great job fixing my car. Thank you all very much! I would definitely recommend this place.

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