Deutsch American

Address:	9401 Ball Rd, Ijamsville, MD 21754, USA
Phone:	+1 301-696-1314
Site:	deutschamerican.com
Rating:	4.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 11

Reviews 17

Harry George

Unfortunately, very disappointed in the knowledge level of these guys purporting to know late model Porsches. Have a 92 911 C2 and brought it in to complain about rattling coming from the engine compartment; sounded like out of tolerance valves, which I indicated. They kept it for a few days, ran it, and said must have been something lose in/around the engine compartment, but they couldnt find anything. Asked about adjusting the valves, and they indicated one didnt adjust the valves on this model/year. I accepted their expertise. Second problem was no AC. They recharged it, and it worked fine for a while, then failed again shortly thereafter. For the 60K tuneup, I took it to Ralphs Auto Service in Owings Mills outside Balt., which was recommended by Baltimore Porsche Club; they specialize in late model Porsches. Incredible place; only do Porsche, and the owner, Ralph, has been doing it for 40+ years and still works on the cars. Come to find out that yes, one does have to adjust the valves on 92 911, and mine were incredibly out of spec, ergo the rattle sound! Further, re. the AC, Deutche had failed to tighten the valve for the AC and all the refridgerant had leaked out! The good news is Ive found a place that knows how to service Porsches, and that I took it there before the engine blew due to the out of tolerance valves. A learning experience.

Sonia Reigles

Best service for my German vehicle in MD. It took me a couple of years to find Deutsch American but now that I have I dont plan on going somewhere else unless they recommend it. I have been taking my car there for over a year and during that period I have learned more about my vehicle. You can really tell that the people you deal with know what they are talking about. Prices are reasonable and location is actually quite convenient if you live around Urbana or Frederick. Also, and this is on top of them being really good with cars, they have really good customer service. When I used to make an appointment with the dealers there was always something. With Deutsch American, you call, make an appointment with the person that answers and then they send you text messages or emails confirming/reminding you about the appointment. It just shows how they are striving for a great customer experience.

Anonymous User

As a one-time VOB refugee, have now been a client at Deutsch American for 16 years, and would never consider purchasing a vehicle they dont service. They are talented, meticulous, and scrupulously honest. Three years ago I had a minor blip with the antenna on my Benz, and since it was a Saturday and I was near a dealership I stopped in to see what they would say. Their quote was $1,100. DA fixed the problem with the dealers $100 part and $20 in labor. They have my loyalty for very good reason.

Michael Gannon

We have taken both our Mercedes Benz C-230 and BMW 335 IX here for years they are honest, perform great work and deliver what they commit too. Only recommend what is needed, when it is needed and have kept both of our cars running problem free for years. Plus they are very straightforward when discussing any problem you may have, really nice people to interact with. Michael and Cathy, Ijamsville MD

Steven Luscinski

Mike (& Den) always do a great job on our MBs. They try very hard to be fair and have always successfully completed repairs when promised at the quoted price. We have NEVER had to return to correct something. That speaks volumes about their emphasis on quality. I have recommended them to our neighbors and have recd positive feedback from them. Keep up the good work, gentlemen!

Christopher McLaughlin

Great job on my 20 year old Eurovan Camper. Went all the way to Canada to find the right parts. Price was $700 less than the dealer because the dealer added labor on each item "separately" instead of bundled. The technician, Eric knew his craft in and out - honest appraisal of condition and straight talk. Go here!

Matt Lerner

Amazing service, fast, friendly and about half the price of the dealership. They know what theyre doing, no games, no add ons no gimmicks just good quality service at a great price. There is a reason why I was one of 4 people waiting to drop off my car in the morning before they opened!

Ben Willens

Knowledgeable, fair, professional. I like being able to speak directly with mechanic and develop relationship with the person who really knows the vehicle. I have been to Rockville BMW (formally VOB) no thank you. I did not have good experience and paid for it

Anonymous User

Love using these guys! Ive been with them for a few years or more and never been disappointed. They have maintained my BMW very well making it drive perfectly. If you have a German car then go here definetly! Thanks guys for all the great service...

Anonymous User

Awaiting completion of restoration project - 85 Gelaendewagen. Obviously a tedious project, but Deutsch American has kept me abreast of the progress with pictures and follow-up e-mails. Cant wait. Keep those coming, guys!!!

Luther Lindler

Knowledgable service and on time. I took my Mercedes diesel there for years. Performed some services dealers will charge you for. Honest too. If they are going to be expensive, they will send you to a dealer.

Eileen Sparks

When it absolutely must be done right, this is the place. They have fixed things that three Audi dealers were unable to fix. Den and his crew know German cars inside and out.

David Jansen

Ive been a customer for years and will continue to be. Mike and team treat me well, keep me informed and always do quality work.

Anonymous User

Great service and knowledgeable staff. Highly recommend for all your German brands maintenance and repair needs.

Elizabeth Bloom

Great job and fast service. Reasonable prices. Convenient location for me.

Brad Henderson

These guys are great. They do quality work at a fair price.

Matt Spinks

They service European vehicles