Address: | 11825 Belair Rd, Kingsville, MD 21087, USA |
Phone: | +1 410-592-6868 |
Site: | gmautomotive.com |
Rating: | 4.4 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed |
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Chris Wysocki
I wish I could share a zero star. I have waited thinking that my experience was unique until a similar experience happened to a friend. I would rather not be blamed for NOT speaking up. Not all those that claim to operate a Christian business do. It would be better to not say anything if dishonestly and overcharging is customary. I was over charged, stem caps and lug nuts missing when the vehicle was returned, warranty for mistakes they made not honored, and the problem still persisted. Took the vehicle to another shop who did not claim to be Christian and the repair was determined and complete for a fraction of what I had already spent with G&M. this was not the only time! Had a water pump installed just to have that install fail 2 months after. I had enough and did not even trust them to warranty that. Sad way to do business folks. If you dont know what you are doing, there is no embarrassment in being that honest. That being said... I am the only one I can blame for giving them a second chance. Never again.
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Kim W
I guess it evens itself out. I gave them a good review in the past. But this time it couldve been extremely costly. They say I need $3500 worth of work, because my transmission was failing. They said it wasnt worth fixing and I might as well get another car because it had 150,000 miles. My wife suggested I get a second opinion, and Im glad I did. It ended up being a wheel bearing. Not too long ago G & M supposedly fixed my wheel bearings. So now only paying $600 at the dealership its a lot cheaper than having to buy another car. I think George in the group are very nice, but this became very discouraging and I doubt I will return.
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Deborah Lancelotta
I had an awesome experience buying my new car here recently. I purchased a used minivan and couldnt be happier. The sales team is very friendly and never pushy. Such a relief compared to most car dealerships who get too salesy for my taste. I liked knowing I was supporting a locally owned business. Id also highly recommend using G&M for their service department as well. Everyone on the service team was extremely helpful and friendly. 5 stars!
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Missy S_
I like to know that businesses that I support are in turn supporting local community. IT DOES. This family business has been in this area since 1979. George, Geo Jr, Paul, Ken, and Mike are friendly, knowledgeable, and trustworthy. Diagnostic team is terrific. The Used car staff is no pressure and will get you the car you want if its not on the lot. Michele at the counter is friendly and helpful.
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Mark Schlenker
George Sr. Is a Mountain Man! To do business with His team is a blessing. If you find yourself there, trust in the fact that Jesus had everything to do with that.
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Scott Pasqual
Horrible service, shotty work at best. Would not recommend getting service at this shop.
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Michael Barnstein
Got the 1998 Subaru Legacy Outback from there. Best car Ive ever driven.
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Robert Lins
Truly. top grade work at reasonable prices.
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jayvids4u
They always do a great job.
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Chuck Martin
Honest Mechanic