Address: | 13702 Railroad St, Maugansville, MD 21767, USA |
Phone: | +1 301-665-9180 |
Site: | accuautocare.com |
Rating: | 4.4 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed |
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Jesse Hall
Had a fender bender which damaged my suspension and cooling system on my 2002 BMW 325ci (1/07/2016) . I called them the very next morning and Explained my situation. I was told they would look over my car and give me an estimate the very next morning after delivering my car that evening. (01/08/2016). Two days past sense dropping my car off and still no update. After the third day I stopped by and asked whats the update, still no news (01/11/2016). After the 4th day they gave me and call and told me my car wouldnt be evaluated till the next week. I was frustrated because I didnt have time to wait and be lied too, as there was other shops willing to look at it that day of the incident. Despite the other decent reviews, these guys are dishonest and put me off day after day.
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Gregory Pugh
In my line work I move and travel a lot and over the years have taken my autos to various shops. In saying that I found it very surprising that Accu Auto store front does not display an hourly rate. When I asked they said they charged by the "job". Ive never heard that before from an auto repair shop. Another thing I did not realize that had Accu Auto called the same tow truck service that I did that I would have paid for the towing service plus a percentage mark up cost in my final bill. I have been in Hagerstown, MD for 2 years and I have tried Guaranteed Truck & Auto and Accu Auto Care and they both suck. The only thing that separate one from the other is a cleaner office.
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Wendy Weller
The owner and other mechanics are very knowledgeable and friendly. They are very safety oriented and always give my car a complete "physical" and give me a complete report on all they find. Ive been taking my car to them for the past few years when I need repairs. They take the time to explain everything in detail and give me estimates for work needed that they always stick by. Ive had other garages give me estimates and then after the work is done charge me more. Accu Auto Care has earned my trust by being upfront and open about the services they offer.
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Anonymous User
Great shop. They not only did a great job installing an after market steering rack on my trusty Prius, but they asked a lot of questions up front about the job. It was kind of a strange process, and they really thought through what had to be done in terms of the computer work and calibrating sensors. A lesser shop would have just made the appointment, but these guys were thinking it through, which I really like. Great shop, I recommend them.
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Josh Hoffman
Friendly staff that is very knowledgeable knows what they are doing. I trust what they say and never have to second guess what I am paying for. They stand behind all of their work but they do it right the first time! I would recommend Accu Auto Care for the smallest job to the largest one! Their waiting room is the cleanest that I have seen !
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Lori Goodnow
I couldnt drive my car, and after talking with Accu Auto Care, they had me tow it in. I got a call within an hour telling me what was wrong and that it would be fixed the next day. Their service is always top notch.
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Robert Speelman
Could not ask for better service. This is our one stop garage for both our vehicles. They let you know what service is recommended or needed but no high pressure to have it done. Highly recommend Accu Auto Care.
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Dorathy Boden
Professional as always. Everyone is always so kind and the place is so clean. Recommend this shop to anyone who is looking for an efficient shop to work on their vehicle.Truck runs like a charm. Thank you all.
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Richard Helfrich
Accu Auto Care is a great place to take your automobile. They take the time to explain what is wrong with your car and work with you to ensure your satisfaction.
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Terry Siebert
Ive been there a few times for repairs and I feel that Accu Auto Care is a reliable and honest company. They are very respectful to their customers.
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Ayodeji Badaki, Esq.
The best auto shop I have ever worked with. Knowledgeable, courteous, and most importantly honest! I have and continue to use Accu for my auto needs.
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Frank Williams
My experience has always been very pleasant. The work timely, customer service is the best.very respectful and kind. Would recommend to others.
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Chester Trybus
Had a nail in my tire and was able to get it repaired at about 5:00pm on August 24th. Took me right away and price was fair as usual.
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Sheldon Strite
Trustworthy. Did not sell me an unnecessary engine. A quick diagnosis and a shift of timing, took my engine noises away.
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Back Bone
I used them several times. They have good knowledge , good work and great warranty on their work. Great People !
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Patsy Losh
Very nice to work with. Would recommend them to everyone needing service.
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Charles Block
Outstanding reliable and courteous service from a friendly staff.
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James Thomas
The owner and staff are very prompt about the work they do.
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Eric Meredith
Great customer service! Knowledge! Friendly!
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Wanda Johnson
Great service.Polite and friendly mechanics.
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Ernest Finniff
aways great service