Address: | 9629 Reisterstown Rd, Owings Mills, MD 21117, USA |
Phone: | +1 410-902-9629 |
Site: | greenspringvalleyautomotive.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Jermaine Nicholson
Words cant describe the AMAZING customer service that I was given when taking my 2008 BMW 328xi to get service done. The crooks at Northwest BMW gave me an incorrect diagnosis after I precisely told them the symptoms that I was having (long cranking) and told them to test the Fuel Pump, they came back with a diagnostic of the MAF sensor being the problem. Then went to GSVA and spoke with Ricky about my concerns, dropped my car for a diagnostic and what do you know the Fuel Pump was failing. Luckily I still had a warranty on my vehicle which was covered the replacement costs. Ricky and his crew are amazing, and their customer service is something that is truly a rarity in todays society. So i can promise you that your car is in the most utmost honest hands here at Greenspring Valley. After these recent events this is going to be my new home for all my car needs. Thanks again Ricky!!
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michael gabriel
Ive used Northwest and Towson dealerships as well as a number of "BMW specialized" independent shops. I put the service at Greenspring above them all. Rick is an honest guy who is trying to deliver value. He and Tom have been working on BMWs for a long time and they bring a wealth of experience to your car. I feel that they take care of the car like its their own. they are not just churning the work out for a buck. Very reasonable and very honest. If youve got a german car, you owe it to yourself to give them a try.
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Dane Ginsberg
GVA is a great shop. Ricky was great to deal and very honest. I was referred here after having many terrible experiences at BMW of Towson. Theyre awful crooks. I wont go into detail on the dealership vs. what GVA did and quoted me but it was night and day in both knowledge/skill and price. If you want an honest, knowledgeable service center to take your European auto and get away from crooked dealership service centers this is your place and Ricky is your guy.
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JAMES JACKSON
Just got a new fuel pump for a 750 IL BMW. The car gave me symptoms of a bad starter, alternator, or battery. Rick was able to diagnose the problem and fix it promptly. Ive always gone to the BMW dealership. Ive found a new home for my 750 IL.
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Catria M
Rick is great in explaining in detail whats going on and what needs to be done. I am over the moon. satisfied with the service I received and will be a regular customer. I have a VW cc and this is the only place I will be taking it!
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Corey Williams
One of the best places i have ever dealt with for my car! Rick is professional and honest. i appreciate his help with diagnosing and helping me plan repair work. does work fast as well!
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RyTube Landstar
If you have a BMW, or other German car, and want an experience, honest mechanic, this is the place. You get the expertise that German cars require at a much lower price than the dealer.
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Ed Reed
See Rick here before you waste your money at Northwest BMW
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kim lee
Excellent service! Have no complaints whatsoever